1. Case Management and Transitions Panel
September 12, 2014
Panelists:
Lisa Stroud, RN, MSN
Director of Case Management,
Sutter Delta
Charlene Kell, EMBA, BSN, RN, CCRN
Director of Clinical Operations for Cardiovascular Health
Stanford Health Care
David Perkins, RN, BSN
Compliance Manager, Care Delivery Compliance
National Compliance, Ethics & Integrity Office
Kaiser Permanente
Moderator: Gavin Ward,
Certified Fellow in Readmission Prevention
Regional Director of Strategy
24Hr HomeCare

2. Gavin Ward, Certified Fellow in Readmission Prevention Regional Director of Strategy 24Hr HomeCare-California (Arizona- Dec. ‘14)
Bachelor of Arts in Communication Studies at Westmont College in Santa Barbara, CA
Certified Fellow in Readmission Prevention by the National Readmission Prevention Collaborative
Pioneered 1st office and helped expand non-medical division of Maxim Healthcare Services known as Maxim Companion Services
Specialize in strategic partnership formation with federal and local organizations including acute, post-acute, in-home, and managed care organizations
Currently serving as Regional Director of Strategy at 24Hr HomeCare, a professional caregiving organization in California and Arizona (Dec. ‘14) ranked #24 by Forbes Magazine as one of America’s Most Promising Companies
Spearheading current Study with 2nd largest managed care group in California
Targeting CHF Patients discharging directly home, with the goal of reducing readmission rate from 22% to below single digits.

3. Gavin Ward
Certified Fellow in Readmission Prevention Regional Director of Strategy
24Hr HomeCare
Contact:
Mobile

4. Lisa Stroud, RN, MSN Director of Case Management Sutter Delta Medical Center, Antioch, CA
Diploma in Nursing at Robert Packer School of Nursing in Sayre, PA.
Bachelors of Science in Nursing at Elmira College in Elmira, NY
Master’s of Science in Nursing at Syracuse University in Syracuse, NY.
PhD candidate in Nursing at Binghamton University in Binghamton, NY.
Nurse for 35 years working in acute care with nursing experience in Oncology/Hematology, Emergency Department/Trauma Level 1, Cardiology, and Nursing Instructor in Med-Surg/Maternity/Pediatrics, Director of Nursing, and Case Management.
After 23+ years of the cold weather back east she and her husband relocated to the west coast to be nearer to her sister. Her focus has been case management over the past 10+ years working on length of stay, effective communication between healthcare practitioners, and transitions of care.

5. Lisa Stroud, RN, MSN Director of Case Management,
Sutter Delta Medical Center
Contact:

6. Charlene Kell, EMBA, BSN, RN, CCRN Director of Clinical Operations for Cardiovascular Health Stanford Health Care, Palo Alto, CA
BSN and EMBA from University of Central Florida in Orlando, Florida.
Over 20 years of Cardiovascular Nursing Leadership Experience
16 Years with Hospital Corporation of America (HCA) in Florida and Colorado
4 Years with Centura Health
At Stanford, recently led a cross-functional team in a two year initiative in “Reducing Avoidable Readmissions for Heart Failure”
Team uses Lean Methodology- developed processes and tools to implement evidence based “intervention bundles” and developed methods to prospectively identify patients in the electronic health record, and created workflows for physicians, nurses, pharmacists and case managers to support the heart failure patients in the quality of their transitions of care as they move through a complex organization

7. Charlene Kell, EMBA, BSN, RN, CCRN Dir
Charlene Kell, EMBA, BSN, RN, CCRN Dir. of Clinical Ops-Cardiovascular Health
Stanford Health Care
Contact:

8. David Perkins, RN, BSN Compliance Manager Kaiser Permanente, Oakland, CA
Bachelor of Science in Nursing, California State University Bakersfield
Enrolled in Masters Business Administration Health Care Management Program, Marylhurst University
Nurse for 21 years with experience in pediatrics, neonatal intensive care, home health, hospice, and home infusion. Roles have included staff nurse, supervisor, manager, administrator, and consultant
David’s primary responsibilities include oversight of compliance programs in the ambulance, ambulatory surgery center, behavioral health, home health, hospice, laboratory, outpatient therapy, radiology, skilled nursing facility, and utilization management settings
Current board director of the Oregon Association for Home Care having served on the association’s board in various officer positions for the past 9 years, as well as being an active member and co-chair to the Regulatory and Legislative Affairs Committee for the past 10 years
David lives in Portland Oregon

9. David Perkins, RN, BSN Compliance Manager, Care Delivery
National Compliance, Ethics & Integrity Office
Kaiser Permanente
Contact:

10. Lisa Stroud, RN, MSN Director of Case Management
Sutter Delta Medical Center
Charlene Kell, EMBA, BSN, RN, CCRN Dir. of Clinical Ops-Cardiovascular Health
Stanford Health Care
David Perkins, RN, BSN Compliance Manager, Care Delivery, National Compliance
National, Compliance, Ethics & Integrity Office
Kaiser Permanente
Gavin Ward, Certified Fellow in Readmission Prevention
Regional Director of Strategy
24Hr HomeCare