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© 2014 Adobe Systems Incorporated. All Rights Reserved. Creative Cloud Packager 1.7: Walk-through for CCT Packaging 1 Rev. 1.7
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Workflow for IT Administrators Deploy Package and Exceptions Package Software Use Creative Cloud Packager to package software Obtain Software Software downloaded automatically from Creative Cloud by CCP Packaging Tool Download CCP from Creative.Adobe.com
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Step 1: Log into Creative.Adobe.com 1.Go to http://creative.adobe.comhttp://creative.adobe.com
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Step 2: Download Creative Cloud Packager 1.Choose Deployment Tools
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Step 2: Download Creative Cloud Packager 1.Download Creative Cloud Packager (CCP) in the appropriate platforms
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Step 3: Install Creative Cloud Packager Launcher Application Installs the Creative Cloud Packager
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Step 4: Accept License Agreement for Creative Cloud Packager Accept the License Agreement
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Step 5: Log in with your VIP Admin Credentials
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© 2014 Adobe Systems Incorporated. All Rights Reserved. adobe-reg@yourcompany.com Step 5: Log in with your VIP Admin Credentials
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Click here Step 6: Create a Package
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© 2014 Adobe Systems Incorporated. All Rights Reserved. A.Name the package B.Choose a Save location A B Step 7: Name and Configure the Package C:\Users\IT_Admin\Desktop
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© 2014 Adobe Systems Incorporated. All Rights Reserved. C:\Users\IT_Admin\Desktop C). Choose “Named License” C Step 7: Name and Configure the Package
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© 2014 Adobe Systems Incorporated. All Rights Reserved. C:\Users\IT_Admin\Desktop F. Click for Additional Options E Step 7: Name and Configure the Package F E. Choose to have apps & updates show in the apps panel
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Step 8: Advanced Configuration Options Choose how updates are handled. Option 1 IT controls and distributes the updates. Option 2 admin users can update without IT intervention. \ Disabling AIR will prevent Community Help from being installed If you are wanting to install all components of CCT you will want to deselect this option. \
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Step 9: Select Package Language A) Select Package Language 27 Languages are available
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© 2014 Adobe Systems Incorporated. All Rights Reserved. B) Select CC Apps to package Step 10: Choose Creative Cloud apps to Package C) Enable this option to select and package CS6 applications
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Step 10: Choose Creative Cloud apps to Package C) Enable this option to select and package CS6 applications Indicates item has been downloaded and is ready to package
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Option: Packaging Updates only Click to see available updates Note: All CC patches are cumulative.
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Click to Package Step 11: Start Packaging
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Step 12: Package Complete Top Tip Creative Cloud applications are large. A full download is over 12GB To save time, select all the apps and build a Creative Cloud Complete Package and let them download after you leave for the day. All of the installers will be cached which will allow you to quickly build your other packages.
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© 2014 Adobe Systems Incorporated. All Rights Reserved. InstallersExceptions require additional steps Step 13: Find the Package Folder
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Installer MSI or PKG file Build Folder: Installers
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Exceptions Folder Exceptions require additional steps to deploy. See: Deploying Exceptions http://www.adobe.com/go/ccp_exceptions http://www.adobe.com/go/ccp_exceptions Open the ExceptionsInfo.txt file for instructions
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Exceptions Muse Must be deployed separately on Windows For more details about deploying Muse, see: http://helpx.adobe.com/muse/kb/deploying-muse-enterprise.html http://helpx.adobe.com/muse/kb/deploying-muse-enterprise.html Acrobat Pro (Windows only) Must be deployed separately and before the rest of the CC apps Advanced tuning of Acrobat may be done with the Acrobat Customization Wizard
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Packager Preferences Click for Preferences
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Cache folder for Downloads The Creative Cloud Packager caches downloads. You can set your preferred download folder or purge the download cache to save disk space.
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Command Line Tools Installed with the Creative Cloud Packager 27 Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities Mac: Applications/Utilities/Adobe Application Manager/CCP/utilities AUSST Adobe Update Server Setup Tool Used to configure an in-house Adobe Update Server AUSST Adobe Update Server Setup Tool Used to configure an in-house Adobe Update Server RUM Remote Update Manager Remotely update end-user CC installations Apply silently to non-admin users RUM Remote Update Manager Remotely update end-user CC installations Apply silently to non-admin users XDA* Exceptions Deployer Application Utility to help push out components which CCP cannot package XDA* Exceptions Deployer Application Utility to help push out components which CCP cannot package APTEE Adobe Provisioning Toolkit Enterprise Edition Post Serialization Re-Serialization APTEE Adobe Provisioning Toolkit Enterprise Edition Post Serialization Re-Serialization * Found in the main CCP folder
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© 2014 Adobe Systems Incorporated. All Rights Reserved. 28 How do I learn about updates? Keep up to date with the latest Creative Cloud updates... https://blogs.adobe.com/creativecloudenterpriseupdates
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Appendix 1 : Ports & Troubleshooting 29
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© 2014 Adobe Systems Incorporated. All Rights Reserved. 30 Ports & Hostnames Required for Creative Cloud Packager License Validation Product Download Adobe ID Sign-in Language Support Packaging Services The following host/port combinations may need to be whitelisted in order to package Creative Cloud for Teams: ccmdls.adobe.com:443 ims-na1.adobelogin.com:443, 80 ims-prod06.adobelogin.com:443 prod-rel-ffc.oobesaas.adobe.com:443 prod-rel-ffc-ccm.oobesaas.adobe.com:443 lm.licenses.adobe.com:443, 80 ccmdl.adobe.com:80 swupmf.adobe.com:80 swupdl.adobe.com:80 na1r.services.adobe.com: 80, 443
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Problems? Check the CCP Log Files Creative Cloud Packager fails and won’t run? Open the pdapp.log file in a text editor and search for “ERROR” or “FATAL” Windows: %temp% Mac OS: ~/Library/Logs/ Errors running the Creative Cloud Packager? Open the Package Builder log file in a text editor Windows: %temp% Mac OS: ~/Library/Logs/ Package Builder log is named as follows: AdobePBhhmmss_ddmmyy.log where hhmmss_ddmmyy = hour|minute|second_date|month|year View the list of common installation and launch log errors http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors- creative.html http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors- creative.html 31
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Appendix 2: Resource Links 32
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Resources Deploying CCT Video http://tv.adobe.com/watch/creative-suite-in-the-enterprise/deploying-creative- cloud-for-teams-with-creative-cloud-packager/ http://tv.adobe.com/watch/creative-suite-in-the-enterprise/deploying-creative- cloud-for-teams-with-creative-cloud-packager/ Creative Cloud Updates Blog https://blogs.adobe.com/creativecloudenterpriseupdates/ https://blogs.adobe.com/creativecloudenterpriseupdates/ Creative Cloud Packager Help http://helpx.adobe.com/creative-cloud/packager.html http://helpx.adobe.com/creative-cloud/packager.html Deploying Exceptions http://www.adobe.com/go/ccp_exceptions http://www.adobe.com/go/ccp_exceptions Deploying Muse CC 2014 or Adobe Lightroom (Exceptions) http://helpx.adobe.com/creative-cloud/packager/installing-products- exception-folder.html#If you are installing Adobe Muse or Adobe Lightroom http://helpx.adobe.com/creative-cloud/packager/installing-products- exception-folder.html#If you are installing Adobe Muse or Adobe Lightroom Acrobat Enterprise Toolkit http://www.adobe.com/devnet-docs/acrobatetk/ http://www.adobe.com/devnet-docs/acrobatetk/ Deploying Adobe Acrobat with the Creative Cloud http://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html http://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html
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© 2014 Adobe Systems Incorporated. All Rights Reserved. Resources Deploying Adobe packages with ARD http://helpx.adobe.com/creative-cloud/packager/deploying-packages-ard.html http://helpx.adobe.com/creative-cloud/packager/deploying-packages-ard.html Deploying Adobe packages with SCCM http://helpx.adobe.com/creative-cloud/packager/deploying-packages-sccm.html http://helpx.adobe.com/creative-cloud/packager/deploying-packages-sccm.html Deploying Adobe Packages with Third Party Tools http://helpx.adobe.com/creative-cloud/packager/using-third-party-deployment- tools.html http://helpx.adobe.com/creative-cloud/packager/using-third-party-deployment- tools.html Using the Remote Update Manager (RUM)http://helpx.adobe.com/creative-cloud/packager/using-remote- update-manager.htmlhttp://helpx.adobe.com/creative-cloud/packager/using-remote- update-manager.html Using the Update Server Setup Tool (AUSST) http://helpx.adobe.com/creative-cloud/packager/update-server-setup- tool.html http://helpx.adobe.com/creative-cloud/packager/update-server-setup- tool.html Creative Cloud Network Endpoints http://adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/Servic eAndSiteURL_List.pdf http://adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/Servic eAndSiteURL_List.pdf
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© 2014 Adobe Systems Incorporated. All Rights Reserved.
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