1. Managing Upwards for Team Leaders Facilitated by Marion Parris Parris King Developing Potential Ltd 01332 381888/marion@parrisking.com

2. A sample of 6 slides from a 1 day workshop  Discuss principles of self-mastery  Identify managing upwards influence strategies  Identify guidelines for joint problem solving  Respond appropriately to challenging situations Objectives

3. A sample of 6 slides from a 1 day workshop Understanding Yourself Managing Relationships Managing Yourself Understanding Others Self Mastery Elements

4. A sample of 6 slides from a 1 day workshop Interest—Purpose—Influence Covey’s system of influence

5. A sample of 6 slides from a 1 day workshop StyleApproachOutcome Compete CoerceWin-lose Avoid Defer issue Avoid CompromiseWin some, lose some Co-operate AccommodateMay win, may lose Can gain future advantage Collaborate Problem-solvingWin-win Create mutual advantage Managing conflict

6. A sample of 6 slides from a 1 day workshop Context Facts Feelings Beliefs Values Opinions Response “The facts are…” “I feel…” “I believe…” “To me…” “In my opinion…” Overcoming communication barriers