9. But we learned some things we had to do better...

10. The upgrade challenge Reliance (and hope) that the Configuration Manager client recovers after being run over by a truck Difficult to perform critical pre and post-upgrade actions Lack of status (radio silence) after upgrade Complexity managing key content like drivers, language packs, and other applications

13. setupcomplete.cmd

18. Windows Image and Configuration Designer is used to Build a customized Mobile or Desktop image Create a provisioning package that allows to customize Windows devices without re-imaging. Provisioning Package can be Consumed from removable media (SD/USB) Applied through USB tether or NFC tag Attached to email or downloaded from network Embedded in the OS image WHAT can be customized by provisioning package: First run experience customization Bulk enrollment into MDM Application - Store (with VPP), Line of Business, Win32 Enterprise policies - Security restrictions, encryption, update settings Enterprise profiles - Wi-Fi, VPN, Email Root, CA and Client Certificates Offline content – documents, audio/video, pictures

19. If you are a...And want to...Use... System Builder or OEM Configure and apply Windows images on new desktop and mobile devices WICD to create full image media Small organization Customize new desktop and mobile devicesWICD to create provisioning package Configure and apply Windows images on new desktop devices WICD to create full image media Mid-sized organization Create and deploy custom Windows images on new or existing desktop devices MDT and/or Configuration Manager to create and deploy custom image Configure and apply Windows images on new desktop devices WICD to create media Customize mobile devicesWICD to create provisioning package Large organization Create and deploy custom Windows images on new or existing desktop devices MDT and/or Configuration Manager to create and deploy custom image Customize new desktop and mobile devicesWICD to create provisioning package Note: Combinations of tools are possible, such as putting WICD provisioning package in custom SCCM, MDT, or OEM image

24. www.microsoft.com/learning http://developer.microsoft.com http://microsoft.com/technet http://channel9.msdn.com/Events/TechEd