1. Academic Service-Learning Competencies

2. Academic Service Learning Professionalism Confidentiality Risk Management Time Management Diversity

3. Professionalism Know the mission of the organization Appropriate attitude and demeanor Context dependent attire Commit to and fulfill your service schedule Provide proper notice of schedule conflicts Accept your role as a leader Representative of GRCC

4. Professionalism GRCC Counseling Center Workshops Professionalism Defined Professionalism in the Work Place

5. Academic Service-Learning Competencies Academic Service Learning Professionalism Confidentiality Risk Management Time Management Diversity

6. Confidentiality Confidentiality Privileged information Vulnerable populations Respect for privacy Uphold duty of the organization Integrity

7. Confidentiality Confidentiality ASLC Confidentiality Agreement Understanding Confidentiality Agreements

8. Academic Service-Learning Competencies Academic Service Learning Professionalism Confidentiality Risk Management Time Management Diversity

9. Risk Management Risk Management Follow organizational policy and procedure Do not act outside the scope of your role Decline assignments you deem dangerous Notify the site supervisor of any concern Avoid 1 to 1 interaction unless site assigned Avoid transporting others in your vehicle

10. Risk Management ASLC Risk Management Details Volunteer Protection Act of 1997 Michigan Good Samaritan Law

11. Academic Service-Learning Competencies Academic Service Learning Professionalism Confidentiality Risk Management Time Management Diversity

12. Time Management Know yourself –optimal timing –preferred tasks –effective learning/work methods Effective planning –Big picture Goals –Objective to achieve goals –Action steps to achieve objectives –Schedule Effective strategies –Refer to your Schedule every day –Make midcourse adjustments to fit priorities –Do the most difficult first –Do not multi-task –Utilize empty time

13. Time Management Time Management Principles Manage Time and Maximize Effectiveness Interactive Time Management Program

14. Academic Service-Learning Competencies Academic Service Learning Professionalism Confidentiality Risk Management Time Management Diversity

15. Diversity Across variables –Ethnic –Gender –Socio-economic –Physical characteristics Diversity Adds Complexity –Schemas –Communication –Preferences –Learning and work style differences Diversity Adds Strength –Richness and depth –Multiple perspectives –Goodness of fit –Multifaceted solutions

16. Diversity GRCC Diversity Center Cultural Competence Part I Cultural Competence Part II Cultural Competence Part III Diversity Digest

17. College to the community and the community to the college GRCC Academic Service Learning Professionalism Confidentiality Diversity Risk Management Time Management