1. CONFLICT
BANG!
A conflict is a fight, argument or disagreement. A conflict is a problem because it makes people feel bad. Ask for one or two examples.

2. RESOLUTION
Resolution means how to solve a problem. It is a solution to a problem that everyone agrees on.

3. CONFLICT
RESOLUTION
Therefore conflict resolution is a solution to a disagreement that makes everyone feel better and ends the fith.

4. No More
Why don’t we want “sticks and stones”? Because sticks and stones hurt me. And so does name calling.

5. What is Conflict?
A conflict is a fight, struggle, battle, dispute or quarrel.
A conflict can be as small as a disagreement or as large as a war.

6. What is Conflict? Different ideas create learning.
Conflict-you’ll find it everywhere!
Whenever two people come together, conflict is possible. It is a normal and healthy.
Different ideas create learning.
It is only healthy if we can reach a solution and no one walks away feeling bad or misunderstood. Have you ever had a fight with your best friend and felt terrible? Did you feel much better after you made up and hugged? Wouldn’t it have been better if you never felt bad at all? What about if you hugged in the middle of the fight? Wouldn’t that have made the fight much less hurtful?

7. The Things We Fight Over
WANT: Something we desire.
NEED: Something necessary.
VALUE: What we will pay for something.
GOAL: Something we work towards.

8. WANT
NEED
Playstation 4 VALUE: Love & Affection – Love should not just be felt, it also needs to be expressed. We love our family and we want our family to love us.
GOALS: What are some of your goals? (learning to play an instrument, good marks in school, keeping healthy and eating right)
VALUE
GOAL

9. A CONFLICT OF INTEREST IS BASED ON:
Differences in wants, needs, goals and values.
Shortage of money or power.
Competition.
If your wants are different than mine and there is only so much $$ to purchase one of those wants, then we have to come to an agreement as to who gets what they want. Compromise.
Competition, like a sport where teams fight over control of a football, is a form of a healthy conflict.

10. Reasons Why Conflicts Are Good
Conflicts identify problems
Conflicts can make life more interesting
Conflicts allow you to see different sides
Conflicts create new ideas (solutions)
You to learn more about others
You to learn more about yourself
You can only know if a person doesn’t like something if they tell you.
Snowball fights, games all make life more fun.

11. A Conflict Has Been Helpful If:
You feel better about each other
You are happy with the results of the conflict
You have learned how to solve future problems
You feel your point of view has been heard
You have learned something about; a topic, another person and/or yourself
For example; 2 kids are disagreeing over what game they want to play. One wants to go outside and play hide and seek and the other one wants to stay inside play snakes and ladders. They only have 30 mins to play before dinner. If they argue for too long, their mother will call them for dinner and they won’t have played anything.
How can this be solved?
How is this helpful?

12. Tips For Dealing With Conflict
Ask Questions-Communicate Want & Needs
Think about what you are hoping will happen
Become aware of different ideas
Watch your emotions
Don’t let anger increase
Commit to working it out
Stay calm
Learn from mistakes
You have to let someone know what you want and what if you expect them to understand. It is no good just walking away and sulking.

13. How Do You Handle Conflict?
Most of us use a variety of styles depending on the person and the situation.
How we deal with our family at home is likely different than how we deal with our friends.
What style is yours………Turtle, Teddy Bear, Shark, Fox or Owl?

14. What Conflict Style Are You?

15. The Turtle: Avoidance
The strength of this style is that this person can easily look past conflicts and realizes most conflicts will solve themselves. They are calm on the outside and help de-escalate emotions in conflict.
The problem with this style is that turtle people tend to deny and avoid conflict altogether. A conflict can get worse if it isn’t addressed.

16. The Turtle: Avoidance

17. The Teddy Bear: Accommodation
The strength of this style is how likeable and lovable this person is in most situations. How could you be mad at a teddy bear? They want and need harmony. They will accept blame just to bring peace to angry situations.
The problem is that a teddy bear may be taken advantage of. They just want to be loved by everyone.

18. The Teddy Bear: Accommodation

19. The Shark: Competition
The strength of this style is the ability to be strong, courageous and bring a conflict out in the open quickly. A shark is a leader that can confront bullies.
The problem is that a shark person can be too pushy and can hurt peoples’ feelings. Sharks can cause people to cry or yell.

20. The Shark: Competition

21. The Fox: Compromise
The strength of the fox is communication and a willingness to find compromises and agreements. Often the fox can find intelligent solutions.
However, a fox may try to deceive people by making them believe things that are not true. People may feel “outfoxed” and cheated by foxes.

22. The Fox: Compromise

23. The Owl: Collaboration
The strength of this style is honesty. Owls can build trust and strong relationships. They have an open mind for realistic solutions so that everyone wins.
The problem is that owls must have two willing people in order to work together. Some conflicts require quick solutions and this style may take too long.

24. The Owl: Collaboration

25. Successful Conflict Resolution Means Being Able To Use All Conflict Styles Depending on The Situation!