1. South Carolina EOCEP and SCPASS Spring 2015 Technology Coordinator Training for Online Testing
Link to audio presentation:
March 26, 2015

2. Agenda Online Testing Resources Changes from Spring 2014/FW 14-15
Key Dates
System Overview
Network Requirements
Testing Site Manager (TSM)
Desktops, Laptops, and Netbooks
iPads
Non-touch Chromebooks

3. Online Testing Resources
INSIGHT TECHNOLOGY USER GUIDE
eDIRECT:
Found under General Information/Documents
Reference for software installation and troubleshooting
NON-TOUCH CHROMEBOOK INSTALLATION VIDEO
Video demonstrating Chromebook installation process
CUSTOMER SUPPORT
Direct Line:
For any technical online testing questions, STCs, TAs, and Technology Coordinators may contact DRC, with the DTC’s approval
Fax:

4. Technology Coordinator Contact Information
DRC has a list of District Technology Coordinators
These people are included on all online testing related communications
If you haven’t already provided this information, or if your Technology Coordinator has changed, please send the following in an to the SC Project Team:
Name
Phone Number
Address

5. Changes from Spring 2014/FW 2014-15
If a site used the INSIGHT software in spring 2014, a new installation is not required; however, updates are necessary. No updates necessary if INSIGHT used for fall/winter
TSM (version 7.0.1)
Testing Engine (version 5.2.0)
Automatic Updates for TSM
TSM Progress Bar
Accommodations Available for Spring
Non-touch Chromebooks and iPads
Next year…
After September 1, 2015, DRC will not support Windows XP or Mac and they will be restricted from use with the next release of DRC software applications

6. Key Dates DATE DELIVERABLE April 6
INSIGHT Technology User Guide available on eDIRECT
Software Installers – Windows, Mac, Chromebooks, iPad (eDIRECT account and “Online Testing – Secured Resources” permission needed to access software)
Tutorial and OTT
April 16 - SCPASS
April 20 - EOCEP
Test Setup Available
Week of April 27
EOCEP & SCPASS Content Available to “Update Content” on TSM
May 4 – June 9
EOCEP STATE TESTING WINDOW
May 7 – May 15
May 7 – May 22
SCPASS STATE TESTING WINDOW – Paper/Pencil
SCPASS STATE TESTING WINDOW – Online
The SC Project Team will send s when functionality is available. DTCs and Technology Coordinators should not attempt to download or update software until the is received.

7. DRC INSIGHT System Overview

8. Tutorial
Video presentation that guides TAs and students through testing experience
Includes functionality of testing tools and system navigation
May be viewed in a large-group setting
Available via eDIRECT link under Test Setup/General Information (log in not required)
EOCEP and SCPASS versions available
Also available via desktop link once software has been installed

9. Online Tools Training (OTT)
Allows TAs and students a hands-on opportunity to practice using the testing tools
Can be used to check that the testing engine, HVA, and VSL are working correctly
Available by launching INSIGHT software
Oral administration (HVA) and Video Sign Language (VSL) versions available
OTT sessions should be scheduled prior to and separate from the operational testing time

10. Helpful Hints – Oral Administration (HVA)
Ensure the appropriate number of working headphones are available for students
Adjust the volume on each workstation to a comfortable level
Check student accommodations in Test Setup (eDIRECT) to ensure oral administration has been assigned
Do not use student test tickets to test that software is working. OTT logins should be used for these purposes.

11. Helpful Hints – Oral Administration (HVA)
DURING TESTING
When a student logs in, he/she should see audio buttons on the Welcome screen
Students will hear a human voice for directions and test items. A text-to-speech (synthesized) voice will read the Help content.
If a student needs to adjust the volume during testing, they should click the ‘Options’ button and select ‘Audio Settings.’

12. Helpful Hints – Video Sign Language (VSL)
Ensure the appropriate number of working headphones are available for students testing Pidgin Signed English for EOCEP
Adjust the volume on each workstation to a comfortable level
Check student accommodations in Test Setup (eDIRECT) to ensure Video Sign Language has been assigned
Do not use student test tickets to test that software is working. OTT logins should be used for these purposes.

13. Network Requirements
All testing devices should have access to the Internet and DRC servers using HTTP/HTTPS protocols on ports 80 and 443
All firewalls should allow connectivity on ports 80 and 443
Whitelist the following file types, both internally and externally: enc, exe (for updates), gif, html, jar, jpeg, xml
Prioritize/whitelist INSIGHT traffic on: firewalls, Internet packet shaper, routers, switches, proxies, other network devices
Whitelist theses URLs on content filtering systems or other proxy/firewall software that is used locally:
for HTTP
for HTTPS (secure HTTP)

14. Testing Site Manager (TSM)

15. TSM What you need to know…
Allows students to continue testing if internet connection fails (response caching)
Reduces Internet traffic by approximately 50% by caching test content (content caching)
1 TSM recommended for every 150 simultaneous testers (utilization of HVA/VSL increases the number of TSMs needed)
Highly recommended whenever possible
Mandatory for oral (HVA/TTS) and video sign language (VSL) testing accommodations

16. TSM Diagram

17. TSM System Requirements

18. TSM System Requirements

19. TSM Installation
Access eDIRECT for software; Test Setup/General Information (Permission for Online Testing – Secured Resources is needed for access)
Installed on a computer within local network using an installation wizard; requires administrative rights
TSM computers should have static IP address
Install TSM(s) and record server name and port numbers prior to installing INSIGHT on student testing devices

20. TSM Software Updates
For TSMs already installed from a previous administration, the TSM may or may not automatically update based on previous installation settings
If a manual update is needed, access this link:
For newly-installed TSMs, software will update automatically if Enable Automatic Update (default) was checked during installation

21. TSM Test Administration
PRIOR TO TESTING
Launch the TSM and complete TSM Name field
Download content via the Update Content button:
Check the HVA and TTS checkboxes for oral administration
Check the VSL checkbox for video sign language
DURING TESTING
Monitor TSM for stored student responses; TSM will attempt to transmit every 15 minutes but responses can also be manually transmitted
AFTER TESTING
At the end of each day and testing window, confirm there are no stored responses on the TSM

22. Testing Devices Desktops, Laptops, Netbooks

23. Desktops, Laptops, Netbooks Supported Native Testing Devices
Desktop Computers
Laptops
Netbooks
Servers

24. Desktops, Laptops, Netbooks System Requirements

25. Desktops, Laptops, Netbooks System Requirements (cont.)
After September 1, 2015, DRC will not support Windows XP or Mac and they will be restricted from use with the next release of DRC software applications. Restricted from use means that the next release of DRC software applications will no longer work with Windows XP or Mac

26. Desktops, Laptops, Netbooks Supported Configurations
Standard single-user desktops
Virtual desktops*
*Oral (HVA/TTS) and Video Sign Language (VSL) testing accommodations are not supported on virtual configurations.

27. Desktops, Laptops, Netbooks Virtual Desktop Configuration
Supported Virtual Operating Systems and Devices
INSIGHT should only be used with a supported device and operating system

28. Desktops, Laptops, Netbooks Windows Configuration
Font Size Setting: 100% (custom DPI)
Taskbar Security Requirement: Auto-hide taskbar must be turned off to secure the testing computer
Windows XP
Enable Clear Type
1. Select Start-Control Panel-Appearance and Themes-Display
2. On the Appearances tab, click Effects.
3. Select the ‘Use the following method to smooth edges of screen fonts’ checkbox and click ClearType in the list.

29. Desktops, Laptops, Netbooks Installation
Access eDIRECT for software; Test Setup/General Information (Permission for Online Testing – Secured Resources is needed for access)
TSM(s) should be installed prior to installing the INSIGHT software on testing devices
Installation wizard is available for single desktop installation; software can also be mass deployed; requires administrative rights

30. Desktops, Laptops, Netbooks Installation (cont.)
WINDOWS SILENT INSTALL
MSI installer is capable of running in silent mode
Custom attributes can be found in the technical guide
OTHER TOOLS
Microsoft System Center
Specops Deploy
Symantec Altiris
Apple Remote Desktop

31. Desktops, Laptops, Netbooks System Readiness Check
Verifies a testing device meets all necessary requirements for testing by performing a series of tests
Green status indicates tests have passed
TSM content and response caching settings can be modified by accessing DRC INSIGHT Properties
For oral (HVA/TTS) testing accommodations, ensure audio is working correctly by selecting Test Audio option; adjust volume on testing devices, as needed

32. Desktops, Laptops, Netbooks Automatic Software Updates
If Enable Automatic Update (default) was checked during installation, user will be prompted to update software upon program launch, if outdated
If automatic updates are not enabled, software must be updated manually, if outdated
Settings can be modified via System Readiness Check by accessing DRC INSIGHT Properties

33. Testing Devices iPads

34. iPads What you need to know…
iPad 2 or newer (iPad minis are not supported)
iOS or newer
Each device must be connected to the Internet and to the TSM, if applicable
To distribute (deploy) the INSIGHT App (DRC INSIGHT.ipa) you must use a Mobile Device Management (MDM) software tool
All settings can be configured with a MDM that supports Managed App Configuration
Guided Access must be enabled and activated on each device before testing
Oral administration (HVA) or video sign language (VSL) testing available

35. iPad System Requirements

36. iPads Configuration Options
If your MDM supports the Managed App Configuration feature, you can use the MDM to deploy the INSIGHT configuration file to all iPad devices
If your MDM does not support the Managed App Configuration feature, you can use MDM to distribute the INSIGHT App to the iPad devices, but you must manually configure each iPad by using the System Readiness Check

37. iPads Installation - MDM with Managed App
Install MDM and enroll iPads
Install Testing Site Manager (TSM)
Using a TSM is mandatory for oral (HVA/TTS) and video (VSL) testing accommodations
TSM software should be installed on a Windows, Mac (OS X), or Linux machine
Using a TSM with iPads adds an additional layer of test security as this would prevent DRC INSIGHT from being accessed outside of district or school’s network
If iPads are issued to students who test at multiple schools within a district, you may want to set up district-level TSM(s) specifically for iPads that are accessible to all the schools using them

38. iPads Installation - MDM with Managed App
Configure MDM iPad group with system settings, if MDM allows:
Configure Guided Access
Per the tech guide, it is not necessary to turn off all of the above settings for SC because there are only MC/TE test questions; the only setting that requires special configuration is Guided Access.

39. iPads Installation - MDM with Managed App
Access eDIRECT for software; Test Setup/General Information (Permission for Online Testing – Secured Resources is needed for access)
Download the following two files:
DRC INSIGHT.ipa
ManagedAppConfig.plist

40. iPads Installation - MDM with Managed App
In the MDM, edit the DRC INSIGHT configuration file to supply TSM values
Note: you may want to take information from the DRCConfiguration.json file from an already-configured/installed desktop device that has successfully connected to a TSM; the values from this file can be copied into the ManagedAppConfig.plist file

41. iPads Installation - MDM with Managed App

42. iPads Installation - MDM with Managed App
Distribute executable (DRCINSIGHT.ipa) and edited configuration (ManagedAppConfig.plist) files to the iPad devices

43. iPads Installation – MDM; Configure Manually
Install MDM and enroll iPads
Install Testing Site Manager (TSM)
Download DRC INSIGHT and deploy via MDM

44. iPads Installation – MDM; Configure Manually
4. From each individual iPad device:
Launch DRC INSIGHT
Double tap two fingers and hold in an empty part of the screen to display the System Readiness Check
Click DRC INSIGHT Properties and input configuration settings, as appropriate
Green status indicates tests have passed

45. iPads Working with Guided Access
What you need to know:
Guided Access is the iPad feature that puts the device into kiosk mode
To ensure test security, DRC INSIGHT will not operate without Guided Access enabled
A four-digit numeric passcode is required for configuration; this passcode is used to enter and exit Guided Access during testing, and therefore, must be shared with Test Administrators. It should not be shared with students.
To configure manually on each device:
Settings-General-Accessibility-Guided Access
Turn Guided Access on and click Set Passcode
Enter/re-enter four-digit passcode
Click Home button to exit Settings

46. iPads Working with Guided Access
To begin testing, the Test Administrator or student should enable Guided Access:
Launch DRC INSIGHT
Triple-click Home button quickly; the message Guided Access Enabled should display
Student may log in to test
To exit testing, the Test Administrator should exit Guided Access after student has submitted test:
Triple-click Home button quickly and enter four-digit Guided Access passcode
Press End and then Exit

47. Testing Devices Chromebooks (non-touch)

48. Non-Touch Chromebooks What you need to know…
Only non-touch devices are supported at this time; if your devices allow touch function to be disabled, it may be possible to run INSIGHT if used with a mouse or touchpad
DRC INSIGHT will not interfere with other Chromebook applications and will not prevent students from using Chromebooks with other applications when not testing. During testing, the application will be locked down
Initial setup currently involves touching every device; alternate options are being explored to make configuration easier
Each device must be connected to the Internet and to the TSM, if applicable
Prior to configuring, each device should be enrolled in the Device Manager found within Google Apps for Education
Whitelist this URL so Chromebooks can communicate with DRC’s Device Toolkit: dtk.drcedirect.com
Oral administration (HVA) or video sign language (VSL) testing available

49. Chromebook System Requirements

50. Non-Touch Chromebooks Configuration
Install Testing Site Manager (TSM)
Using a TSM is mandatory for oral (HVA/TTS) and video (VSL) testing accommodations
TSM software should be installed on a Windows, Mac (OS X), or Linux machine
Using a TSM with Chromebooks adds an additional layer of test security as this would prevent DRC INSIGHT from being accessed outside of district or school’s network
If Chromebooks are issued to students who test at multiple schools within a district, you may want to set up district-level TSM(s) specifically for Chromebooks that are accessible to all the schools using them; this configuration would also minimize effort for deploying system updates

51. Non-Touch Chromebooks Configuration (cont.)
Configure Admin Console Device Settings
Under Device Settings, select the organization level planned for testing use and configure the following:
Single App Kiosk = Allow Single App Kiosk
Auto Launch Kiosk App = None
User Data = Do not erase all local user data
Select Manage Kiosk Applications and enter ID and URL for DRC INSIGHT app (found in eDIRECT under Test Setup/General Information) and click Add; after DRC INSIGHT App icon displays, click Save
If you immediately want Chromebook(s) to reflect these settings, launch the Chromebook(s) and refresh policies by typing chrome://policy in a browser and clicking “Reload policies”

52. Non-Touch Chromebooks Configuration (cont.)1 2 3 4

53. Non-Touch Chromebooks Configuration (cont.)
Use DRC’s Device Toolkit to register Chromebook devices
Access eDIRECT; Test Setup/Device Toolkit (Permission for Test Setup – Device Toolkit is needed for access)
Create ORG Units and configure according to your testing needs; at least 1 ORG Unit is required for each Chromebook TSM planned for use
If multiple schools are using the same TSM within a district, select the school with the most students testing (school selected will not affect which tests students can log into or which school the student is associated with for reporting purposes)
Add/register devices to ORG Units using one of these methods:
Do not log into your Google account. Launch DRC INSIGHT by clicking App from each Chromebook sign-in screen, and select the appropriate district, school, and ORG Unit from the drop down menu; the System Readiness Check will then run to ensure the device is ready for testing
Do not log into your Google account. Launch DRC INSIGHT by clicking App from each Chromebook sign-in screen, make note of the Device ID, and add it to the ORG Unit via eDIRECT (Device Toolkit/Devices)

54. Non-Touch Chromebooks

55. Non-Touch Chromebooks

56. Non-Touch Chromebooks

57. Non-Touch Chromebooks

58. Non-Touch Chromebooks Configuration (cont.)
Use DRC’s Device Toolkit to maintain and monitor devices
Add, move, or remove devices to/from ORG Units
Use ORG Unit Logs tab to view device activity

59. Questions