1. 1 Mr. Khaled Al-Shamali. MIS- Senior Engineer Specialist Mis. Maryem Al-Dhamer. Director of the portal department.

2. 2 KCB : THE KUWAIT STATE’S PUBLIC LENDER Since 1960 Grant loans to Kuwaiti citizens without interest. Bank loan conditions that allow citizen is taken for: MarriageMortgage Loan Women (Divorce & Widow) Handicapped Grant

3. 3 KCB STRATEGY The main strategy of the KCB is restructuring the mechanism to facilitate the transactions and process in the bank.

4. KCB OBJECTIVE The objective has been to provide a convenient and simplified automated loan application process for the valued citizens. That achieved by applying the following solutions: 4 5 MINUTES LOANKCB PORTAL E-CONNECT

5. 5 Def. : Communication way between KCB and other Kuwait Governmental Organizations. KCB LOAN Kuwait Governmental Organizations. KGO II KCB Portal E-CONNECT SOLUTION

6. THE 5 MINUTES PROJECT 6 KCB’s Loan funded faster than a speeding Bullet. !!!

7. Payment Delivery Delivery The legacy Personal Loan lifecycle 1.Customer Info. 2.Application 3.Committee 4.Decision 5.Relations 6.1 st Payment 7.2 nd Payment 8.Cheque issuing 9.Cheque Approving Loan’s Lifecycle Customer ? Loan Documents KCB Application Authentication

8. PaymentDelivery The Auto-Loan lifecycle 5min Customer ? Connect Online to obtain the Customer’s Certified info & Execute the Auto-Loan Transaction. Submit Application KCB Online Cash Transfer KCB PORTAL KGOII Kuwait Online SMS & EMAIL

9. WELCOME TO KCB PORTAL 9

10. E-SERVICES 10 KCB Portal Customer Account Registration Payment Request Loan Request Update Information customer Request Certificate whom it may concern Suggestions and Complaints Dues & Installment Payment (K-Net)

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12. Thanks 12