1. Wells Fargo & Co. Global Relocation February, 2015 © 2015 Wells Fargo Bank, N.A. All rights reserved. Internal use.

2. 1 Who We Are Mark Lozano Manager Global Relocation Minneapolis, MN Patti Holey Relocation Program Advisor Minneapolis, MN Anthony Wright Operations Analyst Minneapolis, MN Ana Morales- Tenorio Operations Analyst Minneapolis, MN Connie Skinner Relocation Manager Des Moines, IA Andi Smeltzer Sr. Relocation Consultant (International) Des Moines, IA Susannah Kallaus Relocation Consultant (International) Minneapolis, MN Susan Risher Relocation Consultant Minneapolis, MN Aimee Abbruzzese Relocation Consultant San Francisco, CA Jennifer Black Relocation Consultant Charlotte, NC Quyen Phan Relocation Consultant Minneapolis, MN

3. Global Relocation U.S. Domestic (1600 – 1700 Moves: top 10 in U.S.) Temporary Assignments (250 – 400 & counting) International Moves (Expats/Inpats Cross Border) 70 active expats & 30+ cross borders Internal Partners: Recruiting, Payroll, Legal, Risk, Compliance, HR, Counselor Consultant Life Coach Employee Relations HR & Recruiting Payroll & Tax Risk & Compliance Legal Realtor Friend Sales & Marketing Finance & Accounting Audit What We Do – Um, Everything!

4. Seriously Though…What We Really Do  Consult with recruiters and hiring managers regarding available options and cost-effective packages  Provide estimates to illustrate potential cost for LOB  Pre- and post-decision counseling and/or trip coordination −Counsel team member regarding approved benefits −Area tour arranged through rental/real estate agent referral −Request appraisals/broker price opinion for home sale −Coordinate all third party services and monitor progress throughout  VIP consult/assistance  Group move coordination and support  International relocations and assignments  Domestic relocations and assignments 3

5. Wells Fargo: Program Snapshot  Tiered program with ability to customize  18 service provider partners  Close partnership with Supply Chain  Maintaining top performing service provider team in Corp HR  Activity: 2,100+ initiations annually  1,600 domestic US moves  (55%/45% homeowner to renter split)  50 – 60% lump sum or lump sum + HHG  400 domestic US temp assignments  70 active Expats: 30 new outbound/30 – 35 repats  50 cross-border permanent moves  30 – 40 international temp assignments (short term expat) 4

6. 55 Relocation Policies – Standard Benefits Tiered plans  Executive, Senior, Mid, Entry Level (determined by Area Differential of destination and Market Reference Point of new position) Benefits – major components: Lump Sum - Home Search, Temporary Living, Travel, Misc. - Executive: 60 days corporate housing (direct billed rather than included in Lump Sum) Home Purchase/Rental Search Assistance - Referral to real estate agent/rental agency - Home Purchase Closing Costs Household Goods move Home Sale Assistance/Guaranteed Buyout - Buyout = Executive & Senior homeowner plans - Team member benefit/potential impact to LOB

7. Relocation Policies – Optional Provisions 6 Benefits – Optional Provisions Pre-Decision Trip Declining Home Value Designated high cost area options -Mortgage Subsidy -No Interest Loan -Rent Subsidy Challenging recruiting situations -Transfer Bonus