1. Presentation on CIF Creation in Finacle
Presented by:
Muralidhar Y.R.
30/11/2013
YRM, PTC, Mys-10

2. CIF Creation in Finacle
From letter boxes to ATMs, We serve people
30/11/2013
YRM, PTC, Mys-10

3. Content Table Introduction Post office scenario Process Flow
Menu commands
Demo
Summary
30/11/2013
YRM, PTC, Mys-10

4. Introduction What is the Objective? What is the Duration? To whom?
To create CIF for a PO Customer
To verify CIF using the privilege of supervisor
To Modify information in CIF
1 Hour
SB counter staff
30/11/2013
YRM, PTC, Mys-10

5. Modification of information in CIF
Post office scenario
Creation of CIF
A Customer walks into Post office and requests to open a Savings a/c
As a Counter assistant you will check whether he is an existing customer of Post office or not.
If he is not an existing customer, you will create CIF
Modification of information in CIF
An customer of Post office approaches counter assistant for change of some information in CIF
30/11/2013
YRM, PTC, Mys-10

6. Customer Information File
Customer information file (CIF) is a unique record of every customer stored in system.
Customer accounts are mapped to CIF ID
Creation of CIF for every customer of Post Office is the first step in Finacle
ID proof, address proof, age proof, contact details, address details etc. are captured during CIF creation.
Created CIF has to be verified.
30/11/2013
YRM, PTC, Mys-10

7. Process flow
For opening of an account Customer submits Account Opening Form along with KYC Documents
Check will be done in Finacle using CDEDUP menu to ascertain whether the CIF ID is already available for existing customer
On confirmation of all the details, CIF will be created with only mandatory data. CIF will be noted in AOF and verified by the Supervisor
AOF along with KYC documents will be sent to CPC for scanning.
30/11/2013
YRM, PTC, Mys-10

8. Process flow
Before verification, if the entered data is not correct as per the KYC documents, Supervisor will reject the CIF. Counter PA has to modify the CIF details.
At CPC, documents and signature are scanned and uploaded to ECMS system. This will enable online document verification through Finacle
The welcome KIT is issued by the branch, Linking of documents to the account, debit card and Cheque book will be done by CPC through verification process.
30/11/2013
YRM, PTC, Mys-10

9. Menu commands in CIF ID creation
CCRC/CIFCR
Select the function add and click on Go button
In the details screen add ID details, Address details, Contact details and other additional details
Click on submit, system will generate CIF ID
To Verification of CIF by supervisor
CMRC/CIFMD
To modify a CIF
HCCFM
To link the verified CIF ID to Finacle core
30/11/2013
YRM, PTC, Mys-10

10. Demonstration
30/11/2013
YRM, PTC, Mys-10

11. Now you have understood Checking for duplicate CIF ID - CDEDUP
Summary
Now you have understood
Checking for duplicate CIF ID - CDEDUP
Creation of CIF ID - CCRC/CIFCR
Verification of CIF ID - CCRC/CIFCR
Modification of CIF ID – CMRC/CIFMD
Linking of CIF ID - HCCFM
30/11/2013
YRM, PTC, Mys-10

12. 30/11/2013
YRM, PTC, Mys-10

13. 30/11/2013
YRM, PTC, Mys-10