1. Managing Human Resources - Unit 12
Safety and Health
Copyright © 2011 by Nelson Education Ltd.

2. Managing Human Resources - Unit 12
Learning Outcomes
Summarize the common elements of federal and provincial occupational health and safety legislation.
Describe what management can do to create a safe work environment.
Identify the measures that should be taken to control and eliminate health hazards.
Describe the organizational services and programs for building better health.
Explain the role of employee assistance programs in HRM.
Indicate methods for coping with stress.
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

3. Safety and Health: It’s the Law
Managing Human Resources - Unit 12
Safety and Health: It’s the Law
Each year, there are over 900 workplace related deaths.
There are over one million work related injuries.
There are 340,000 injuries serious enough that the worker misses a day of work.
Annually, over 12 billion dollars is paid out to injured workers and their families.
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

4. Occupational Health and Safety
Occupational Injury
Occupational Illness
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5. Acts and Regulations Provincial regulations
Every province and territory has regulations covering occupational health and safety.
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6. Duties of Employers Provide a hazard free workplace.
Comply with statutes and regulations.
Inform employees about OH&S regulations.
Keep records and summaries.
Ensure supervisors and employees are familiar with hazards.
Report any accidents that cause injury and death.
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7. Duties of Workers Comply with all applicable acts and legislation.
Report hazardous conditions and defective equipment.
Follow all employer H&S rules, including the use of protective equipment.
The right to refuse unsafe work.
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8. Duties of Supervisors Advise employees of potential workplace hazards.
Ensure that workers use or wear safety equipment, devices and clothing.
Provide written instruction where applicable.
Take every reasonable precaution to guarantee the safety of workers.
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9. Duties of Joint Health and Safety Committees
Provide a forum where management and labour can work together.
One manager and one worker certified in safety.
Involved in inspections, work refusals.
Investigate accidents.
Respond to worker concerns.
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10. Penalties for Employer Non-compliance
Amounts vary by province and degree of seriousness
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11. Workers Compensation An injured worker can receive:
Cash pay-outs or wage loss payments
Unlimited medical aid
Vocational rehabilitation
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12. Industrial disease
A disease resulting from exposure to a substance relating to a particular process, trade or occupation.
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13. Creating a Safe Work Environment
Managing Human Resources - Unit 12
Creating a Safe Work Environment
Elements in Creating a Safe Work Environment
Safety Motivation and Knowledge
Accident Investigations and Records
Safety Awareness Programs
Enforcement of Safety Rules
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

14. Creating a Safe Work Environment (cont’d)
Managing Human Resources - Unit 12
Creating a Safe Work Environment (cont’d)
Promoting Safety Awareness
The Key Role of the Supervisor
Proactive Safety Training Program
Information Technology and Safety Awareness and Training
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

15. Creating a Safe Work Environment (cont’d)
Managing Human Resources - Unit 12
Creating a Safe Work Environment (cont’d)
Typical Safety Rules
Using proper safety devices.
Using proper work procedures.
Following good housekeeping practices.
Complying with accident- and injury-reporting procedures.
Wearing required safety clothing and equipment.
Avoiding carelessness and horseplay.
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

16. Enforcing Safety Rules
Managing Human Resources - Unit 12
Enforcing Safety Rules
Actively encourage employee participation in the safety program by:
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Copyright © 2011 by Nelson Education Ltd.

17. Investigating and Recording Accidents
Managing Human Resources - Unit 12
Investigating and Recording Accidents
Recordable Case
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

18. Computing the Incidence Rate
Managing Human Resources - Unit 12
Computing the Incidence Rate
The following equation computes the incidence rate, where 200,000 equals the base for 100 full-time workers who work forty hours a week, fifty weeks a year:
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

19. Controlling and Eliminating Health hazards
Managing Human Resources - Unit 12
Controlling and Eliminating Health hazards
Proliferating Chemicals
Video Display Terminals
Cumulative Trauma Disorders
Communicable
Diseases
Indoor Air Quality
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

20. Health Hazards and Issues
Managing Human Resources - Unit 12
Health Hazards and Issues
Chemical Hazards
Recognizing and Controlling Health Hazards Related to Hazardous Materials and Processes
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

21. Health Hazards and Issues (Cont’d)
WHMIS
Labels
Material Safety Data Sheets
Training
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22. Health Hazards and Issues (Cont’d)
Indoor Air Quality
Recycled air
Sick building syndrome
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23. Managing Human Resources - Unit 12
Health Hazards and Issues (Cont’d)
Problems with Video Display Terminals (VDT)
Visual difficulties, muscular aches and pains, and job stress
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

24. Managing Human Resources - Unit 12
Health Hazards and Issues (Cont’d)
Cumulative Trauma Disorders (Repetitive Motion Injuries)
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

25. Health Hazards and Issues (Cont’d)
Communicable Diseases
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26. Managing Human Resources - Unit 12
Workplace Violence
Reducing Violence in the Workplace
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

27. Building Better Health
Managing Human Resources - Unit 12
Building Better Health
Alternative Approaches
Wellness Programs
Health Services
Focus on Nutrition
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

28. Employee Assistance Programs
Managing Human Resources - Unit 12
Employee Assistance Programs
Emotional Problems
Alcoholism
Abuse of Illegal Drugs
Personal Crises
Abuse of Legal Drugs
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Copyright © 2011 by Nelson Education Ltd.

29. Dealing with Troubled Employees
Monitor
Advise
Make reasonable accommodations
Take disciplinary action when appropriate
Maintain contact with HR personnel for guidance and advice
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30. Depression
Negative emotional state marked by feelings of low spirits, gloominess, sadness, and loss of pleasure in daily activities.
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31. Substance Abuse Alcoholism Drugs
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32. The Management of Stress
Managing Human Resources - Unit 12
The Management of Stress
Stress
Any adjustive demand caused by physical, mental, or emotional factors that requires coping behaviour.
Alarm Reaction
A response to stress that involves an elevated heart rate, increased respiration, elevated levels of adrenaline in the blood, and increased blood pressure.
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

33. Managing Human Resources - Unit 12
Job-Related Stress
Eustress
Distress
Burnout
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Copyright © 2011 by Nelson Education Ltd.

34. Managing Human Resources - Unit 12
Coping with Stress
Major Stressors include:
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.

35. Figure 12–8 Tips for Reducing Job-Related Stress
Managing Human Resources - Unit 12
Figure 12–8 Tips for Reducing Job-Related Stress
Build rewarding relationships with co-workers.
Talk openly with managers or employees about job or personal concerns.
Prepare for the future by keeping abreast of likely changes in job demands.
Don’t greatly exceed your skills and abilities.
Set realistic deadlines; negotiate reasonable deadlines with managers.
Act now on problems or concerns of importance.
Designate dedicated work periods during which time interruptions are avoided.
When feeling stressed, find time for detachment or relaxation.
Don’t let trivial items take on importance; handle them quickly or assign them to others.
Take short breaks from your work area as a change of pace.
Copyright © 2011 by Nelson Education Ltd.
Copyright © 2011 by Nelson Education Ltd.