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$200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 That product is junk! Did you test it? I have.

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Presentation on theme: "$200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 That product is junk! Did you test it? I have."— Presentation transcript:

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3 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 That product is junk! Did you test it? I have rights you know I just wanted my western bacon cheese burger

4 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $600 $800 $400 $1000 That product is junk! Did you test it? I have rights you know I just wanted my western bacon cheese burger

5 Category 1 $200 Retail stores that emphasize lower prices and offers little personal services?

6 Category 1 $400 The stage of the purchase decision-making process where you shop for the products and services that could satisfy your needs.

7 Category 1 $600 Traditional retailer that has an extensive product line and emphasizes service

8 Category 1 $800 The stage of the purchase decision-making process where you state why you intend to buy

9 Category 1 $1000 Small food store with accessible location and long operating hours that stocks popular items at higher prices.

10 Category 1 $200-Answer Discount store

11 Category 1 $400-Answer Evaluating alternatives

12 Category 1 $600-Answer Department store

13 Category 1 $800-Answer Identify needs and wants

14 Category 1 $1000-Answer Convenience store

15 Category 2 $200 Type of sale in which regular merchandise is sold with short- term price reductions

16 Category 2 $400 The final stage of the purchase decision making process

17 Category 2 $600 Large, full-service food store that carries many brands.

18 Category 2 $800 Type of sale used to eliminate merchandise that stores no longer wish to carry.

19 Category 2 $1000 The stage of the purchase decision-making process where you answer questions such as, “how much am I willing to pay?”

20 Category 2 $200-Answer Promotional sale

21 Category 2 $400-Answer Make the decision

22 Category 2 $600-Answer Supermarket

23 Category 2 $800-Answer Clearance Sale

24 Category 2 $1000-Answer Determine desired satisfaction

25 Category 3 $200 _____ ______ _______ can provide helpful information about businesses to consumers.

26 Category 3 $400 Comparison shoppers com pare ______, ______, ________, and _______ of products.

27 Category 3 $600 Because of the consumer movement, President John F. Kennedy created a consumers _____ ____ ______ describing what every consumer can expect from a business.

28 Category 3 $800 Advertising is largely regulated in the U.S. by the _______ _______ ______

29 Category 3 $1000 An ______ warranty is a product guarantee made orally or in writing, a _____ warranty is imposed by law and applies even if it has not been stated.

30 Category 3 $200-Answer Better Business Bureau

31 Category 3 $400-Answer Price, Quality, Services, Brands, (Sales)

32 Category 3 $600-Answer Bill of Rights

33 Category 3 $800-Answer Federal Trade Commission

34 Category 3 $1000-Answer Expressed, Implied.

35 Category 4 $200 A legal action by one party on behalf of a group of people who all have the same grievance.

36 Category 4 $400 If you complain about an unsatisfactory purchase by writing an angry letter to the store clerk threating to have her fired, you are violating the consumer responsibility of ______

37 Category 4 $600 A promise by a manufacturer or dealer that a product is of certain quality is called a _____

38 Category 4 $800 This federal agency has the power to set safety standards and ban or recall hazardous products.

39 Category 4 $1000 This product testing organization publishes a monthly magazine called Consumer Reports.

40 Category 4 $200-Answer Class action suit

41 Category 4 $400-Answer Being Reasonable

42 Category 4 $600-Answer Guarantee

43 Category 4 $800-Answer Consumer Product Safety Commission

44 Category 4 $1000-Answer Consumer Union

45 Final Jeopardy Complaint

46 Final Jeopardy You have 1 minute to consult… If you have a complaint, what actions should you take to try to remedy the problem?

47 Final Jeopardy You have 30 seconds to consult… If you have a complaint, what actions should you take to try to remedy the problem?

48 Final Jeopardy You have 15 seconds to consult… This insurance provides cash payments to individuals who are out of work

49 Final Jeopardy Time Is Up If you have a complaint, what actions should you take to try to remedy the problem?

50 Final Jeopardy - Answer 1)Contact Place of Purchase 2)Contact headquarters 3)Involve Consumer Agency 4)Take legal action

51 Jeopardy Thank you for playing another fine round of America’s favorite question and answer game.


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