1. DIR-868L FAQ’s
Wireless AC1750 Dual-Band Gigabit
Cloud Router USB 3.0

2. Hardware Overview

3. Agenda: How do I setup and install my router
How do I change the Administrator password on my router
I have forgotten my wireless password, how do I recover it
How do I change the IP Address of my router
How do I access the USB media that is connected to my router
How do access media on my DIR Series router using mydlink Shareport
How do I configure SharePort Web Access on my router
How do I change the mode on my router
How do I change the wireless channel on my router
How do I change the SSID/network name of my router

4. How do I enable WEP encryption so my older devices can connect
How do I change the Wi-Fi Password on my router
How do I reset my router to factory default settings
How do I set up Website Filtering on my router
How do I upgrade the firmware on my router
How do I back up the router’s configuration to my computer
How do I configure Port Forwarding on my router
How do I configure QoS (Quality of Service) settings on my router
How many simultaneous users can my Wi-Fi network handle
How do I connect my Wi-Fi enabled computer to my wireless router

5. How do I setup and install my router
1: Unplug the power to your Cable/DSL Internet modem
2: Connect an Ethernet cable from your computer/laptop to a LAN port (port 1,2,3 or 4) on the back of the DIR-868L

6. 3: Connect your Cable/DSL modem to the Internet port on the DIR-868L
4: Plug in the power for your cable or DSL broadband modem and wait for two minutes while the modem initializes.
5: Power on the DIR-868L and wait until the ‘power’ LED on the front of the device turns green.

7. 6: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
7: If this is your first time logging in to the router, the Setup Wizard will start automatically.
This wizard will guide you through a step-by-step process to configure your new D-Link router and connect to the Internet. Click Next to continue.

8. Please wait while your router detects your Internet connection type
Please wait while your router detects your Internet connection type. After the router detects your Internet connection, you may need to enter information such as a username and password. This information should be provided by the company that provides your Internet, also known as an Internet Service Provider (ISP).
8: If the router detects an Internet connection, but does not detect the type of Internet connection you have, the below screen will appear. Click “Guide me through the Internet connection settings” to display a list of connection types to choose from.

9. Select your Internet connection type: DHCP Connection (Dynamic IP Address) or Username/Password (PPPoE)
DHCP Connection – This type of connection is most commonly used for cable Internet services. You will most likely not need to provide any extra information if you use this connection type.

10. PPPoE – This type of connection is most commonly used for DSL Internet connections. You will most likely need to provide some additional information before you can connect to the Internet:
Username - Your Internet username (provided by your Internet Service Provider)
Password - Your Internet password (provided by your Internet Service Provider)
9: Enter the required information, and click Next to continue.

11. 10: For both the 2.4 GHz and 5 GHz wireless frequencies, create a name (SSID) for your Wi-Fi network. Each Wi-Fi network will also need a password of at least 8 characters. Your wireless clients will need to have this password or key to be able to connect to your wireless network. Click Next to continue.

12. 11: In order to secure your router, create a password to access the router’s web-based configuration interface. This should be different from the password to connect to the Wi-Fi network. Enter your password in the Password field provided, and again in the Verify Password field.
Click Next to continue.
You can check the Enable Graphical Authentication box to enable CAPTCHA authentication for added security. Graphical Authentication uses a challenge-response test to prevent unauthorized access by automated means

13. 12: Select your time zone from the drop-down menu and click Next to continue.
A confirmation window will appear to signify the completion of the setup wizard. A summary of your wireless network settings will also be displayed. It is recommended that you make a record of this information for future reference. Click Next to continue.

14. Your browser will ask you whether you wish to make a bookmark for the router’s configuration page. If you wish to create a bookmark, click OK, otherwise click Cancel.
If you clicked OK, a window may appear (depending on your web browser) to create a bookmark. Follow the on-screen instructions.

15. Mydlink™ Cloud Services registration:
With mydlink Cloud Services you can remotely manage, control, and monitor your home network from anywhere using the mydlink mobile apps or mydlink web portal. You can check up on your network’s Internet activity, and see what devices are connected to your network. You can also use the mydlink SharePort app to remotely access content on a USB drive connected to your router.
You may choose Next to register this device with mydlink for free. Or you may choose Skip to register later.
To get started with mydlink Cloud Services, you are required to have a mydlink account, and need to register this router to your mydlink account. Select Yes, I have a mydlink account if you have previously registered a mydlink account; or select No, I want to register and login with a new mydlink account if you would like to create a new mydlink account.

16. a) If you selected “Yes, I have a mydlink account,” please enter your existing mydlink account name and password. Then click Login.
b) If you selected “No, I want to register and login with a new mydlink account,” please fill in the required information and check the I Accept the mydlink terms and conditions box in order to create a new mydlink account.
Note: Your mydlink password is the password to log in to the mydlink web portal and mydlink mobile apps. This is NOT the same as your router’s login information or wireless security password.

17. How do I change the Administrator password on my router
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

18. 3: Click the Tools tab at the top of the page and then click Admin from the menu on the left-hand side.
4: To change the Administrator password, enter a new password in the Password field. Verify the password again in the Verify Password field.
5: Click Save Settings to save the current configuration

19. I have forgotten my wireless password, how do I recover it
Method 1
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

20. 3: Click on Setup tab at the top of the page and click Wireless Settings from the menu on the left-hand side.
4: Click on Add Wireless Device with WPS.

21. 5: Choose the Manual radio button and click Next
Your wireless network information should now be visible, including your wireless password.

22. Method 2
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

23. 3: Click on Setup tab at the top of the page and click Wireless Settings from the menu on the left-hand side.
4: Click on Manual Wireless Connection Setup

24. 5: Scroll down the page to "Wireless Security Mode" for the wireless band which you wish to view the password for (2.4 GHz or 5 GHz).
In this section, your current wireless password will be displayed in the Pre-Shared Key field. If you wish to change the password, enter a new password in this field.
Click Save Settings at the bottom of the page to save any changes.

25. Method 3
If you’ve registered your router with mydlink, you may log in to the mydlink web portal at to modify your router’s settings.
1: Go to
2: Log in to mydlink with your existing mydlink account and password.

26. 3: Choose the router from My Devices on the left-hand side of the page
3: Choose the router from My Devices on the left-hand side of the page. Go to the Settings tab.

27. 4: Go to Basic Settings and click the arrow for the wireless band you wish to see the password for. The information for the band you selected will appear. Check the Show Password box next to the Wi-Fi Password field to view your password. You can also enter a new password at this time.

28. 5: Click Apply if you have made changes to your settings.
6: To confirm the changes, click Yes. It will take at least 80 seconds to save the changes and reboot the router.

29. How do I change the IP Address of my router
Example: You wish to change the IP address of the router to avoid IP address conflicts with other devices on your network.
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

30. 3: Click on the Setup tab at the top of the page and click Network Settings from the menu on the left-hand side
4: Under Router Settings, enter the desired IP address for your router in the Router IP Address field. The IP Address configured here is the IP address used to access the web-based management interface. If you change the IP address here, you may need to adjust your PC´s network settings in order to access the network again.
5: Click on Save Settings.

31. How do I access the USB media that is connected to my router
1: Ensure your USB drive is properly inserted into the USB port on your DIR-868L
2: Check USB drive status using router’s Web UI.
3: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
4: The default username is Admin and the password is to be left blank. Click Login.

32. 5: Click on the Setup tab at the top of the page then click Storage from the menu on the left-hand side
6: Check the storage status. The information displayed here should reflect the characteristics of the USB drive plugged into the USB port.

33. 7: From a computer connected to the router:
Windows XP
Click Start > Run
Type \\ IP address of the router (default is )
Example- \\
Click OK
Windows 7
Click Start > All Programs > Accessories > Run
If you are prompted to enter a Username and Password, enter the credentials that you use to log in to the router’s web-based configuration utility.
A window will appear, showing the shared folder.

35. MAC OSX
Click Go > Connect to Server
Type smb://ip of router (default is )
Example- smb://
Click Connect
Note: If prompted for password, select GUEST access

36. How do access media on my DIR Series router using mydlink Shareport
Smartphone Setup
1: Download the mydlink SharePort App from the App Store or Google Play™. You can find the app using the search term “mydlink SharePort”. Once the installation is complete, launch the app by clicking on the “mydlink SharePort” icon.
2: If your device is connected to the same wireless network as you DIR-868L, select the Local Access tab and enter the password for your router’s Administrator account. If you are using any other connection (such as a different wireless network or a mobile broadband connection), select Remote Access, and enter your mydlink username ( address) and password.
Tap Log In to continue.

37. 3: Select the DIR-868L from the list of available devices.
4: You media should now be available. Use the icons to select the media type you wish to browse/play.
Note: The signal indicator at the bottom of the screen will turn green to indicate a direct connection, red to indicate a relayed connection, and blue to indicate a local connection.

38. How do I configure SharePort Web Access on my router
1: Insert your USB Flash Drive into your router and check the storage status by clicking on the Setup tab at the top of the web configuration interface’s main page then click Storage from the menu on the left-hand side.
2: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
3: The default username is Admin and the password is to be left blank. Click Login.

39. 3: Click on the Setup tab at the top of the page and click Storage from the menu on the left-hand side.
4: Check Enable SharePort Web Access and make note of the HTTP Access Port. This port will be needed to access the SharePort Web Application. By default the port is 8181
Click Save Settings

40. 5: Open a new web browser and enter [IP address of your router]:[HTTP Access Port]
Example (for local access)-
Note: If accessing from the Internet, you need to enter the router’s [WAN IP]:[Port]
Example (for remote access) - where your router’s WAN side IP address is , and the access port is 8181.
6: Enter your username and password
Note: By default the username is set to “Admin” with no password.

41. How do I change the 802.11 mode on my router
Example: If your device only supports b or g and it can’t connect to the router then you can try to change the mode to solve the problem. If your devices all use the same standard, you can set an ‘only’ mode to improve performance.
1: Log into your router: Open your Internet browser and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

42. 3: Click the Setup Tab at the top of the page and click Wireless Settings from the menu on the left-hand side
4: Click Manual Wireless Network Setup

43. 5: Under the Wireless Network Settings, Choose your desired 802
5: Under the Wireless Network Settings, Choose your desired Mode from the drop-down menu. The mode selection process is the same for the 2.4 GHz and 5GHz bands, however the options available for each band are different.
2.4 GHz Band:

44. 5 GHz Band:
802.11n only - Only wireless devices compatible with n can connect.
802.11ac only - Only wireless devices compatible with ac can connect.
Mixed a and n - Wireless devices compatible with a or n can connect.
Mixed ac and n - Wireless devices compatible with ac or n can connect.
Mixed ac, n, and a (default) - Wireless devices compatible with ac, 802.1n, and 802.1a can connect.
6: Click Save Settings to save your current configuration.

45. How do I change the wireless channel on my router
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

46. 3: Click on the Setup tab at the top of the page and then click Wireless Settings from the menu on the left-hand side.
4: Click on the Manual Wireless Connection Setup

47. 5: Uncheck the Enable Auto Channel Scan box
6: Select a channel from the drop-down menu. For best results, use channel 1, 6, or 11.
7: Click Save Settings to save your configuration.

48. How do I change the SSID/network name of my router
Method 1
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

49. 3: Click on the Setup tab at the top of the page and then click Wireless Settings from the menu on the left-hand side.
4: Click on the Manual Wireless Connection Setup

50. 5: Next to Wireless Network Name, type in a new SSID
5: Next to Wireless Network Name, type in a new SSID. This can be done separately for both the 2.4 GHz and 5 GHz bands, and each band should have a different SSID.
6: Click Save Settings to save your configuration.

51. Method 2:
If you’ve registered your router with mydlink, you may log in to the mydlink web portal at to modify your router’s settings.
1: Go to
2: Log in to mydlink with your existing mydlink account and password.

52. 3: Choose the router from My Devices. Go to the Settings tab.
4: Go to Basic Settings and enter a new SSID in the Wi-Fi Network Name (SSID) field.

53. 5: Click Apply if you have made changes to the settings.
6: Click Yes to confirm that you would like to apply the new settings to the router. It will take at least 80 seconds to save the changes and reboot the router.

54. How do I enable WEP encryption so my older devices can connect
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

55. 3: Click on the Setup tab at the top of the page and then click Wireless Settings from the menu on the left-hand side.
4: Click on the Manual Wireless Connection Setup

56. 5: Under the Wireless Security Mode section, select WEP from the Security Mode drop-down menu. In the section below, select the desired WEP Key Length, and the Authentication type from the drop-down menus.
6: Click Save Settings to save your configuration.

57. How do I change the Wi-Fi Password on my router
Method 1
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

58. 3: Click on the Setup tab at the top of the page and then click Wireless Settings from the menu on the left-hand side.
4: Click on the Manual Wireless Connection Setup

59. 5: Scroll down the page to "Wireless Security Mode".
In this section, you can specify the wireless password in the Pre-Shared Key field. You can specify a new password; be sure to click Save Settings at the top of the page once complete.

60. Method 2:
If you’ve registered your router with mydlink, you may log in to the mydlink web portal at to modify your router’s settings.
1: Go to
2: Log in to mydlink with your existing mydlink account and password.

61. 3: Choose the router from My Devices. Go to the Settings tab.
4: Go to Basic Settings to modify your password. Check the Show Password to display the password on your screen. You can enter a new password in this field.

62. 5: Click Apply if you have made changes to the settings.
6: Click Yes to confirm that you would like to apply the new settings to the router. It will take at least 80 seconds to save the changes and reboot the router.

63. How do I reset my router to factory default settings
1: With the unit on, use the end of a paperclip to press the reset button, which is located inside a small hole on the base of the unit.
2: Using the paperclip, press and hold the reset button for more than ten seconds. The power light on the front of the router will turn orange to indicate that the unit is restarting. 3: The unit will reboot automatically. Once the Internet light stops blinking, the unit has been reset and is ready to use. Resetting the router does not reset the firmware to an earlier version, but it will change all settings back to factory defaults. Note: The factory default username is Admin, and the password field should be left blank.

64. How do I set up Website Filtering on my router
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

65. 3: Click the Advanced tab at the top of the page then Website Filter from the menu at the left-hand side of the screen. Select the option “Deny computers access to ONLY these sites” from the Configure Website Filter drop-down menu. Type the website URLs to be blocked on this router in the Website URL/Domain columns. Click Save Settings when finished to save the configuration.

66. 4: Next, go to the Access Control tab and check the box to Enable Access Control. On the Access Control page, you will need to set up a policy on the router for the Website Filter. Click Add Policy and follow the steps included in the policy wizard.
5: Click Next

67. 6: Name the policy and click Next.
7: Select a schedule and click on Next. Schedules can be created under the Tool>>Schedules section.

68. 8: Enter the IP Address or MAC Address of the device(s) which you wish to have this policy applied to click Add to add each device to the list. If the device is currently connected to the router as a DHCP client, it can be selected from the drop-down menus. Once you have selected the IP or MAC address of the device(s) to which this policy applies and click Next.
9: Select Filtering Method, and check the Apply Web Filter box. Click Next.

69. 10: Choose whether to Enable or Disable Web Access Logging and click Save.
11: You should now see the policy listed under Policy Table. Click Save Settings.

70. How do I upgrade the firmware on my router
Warning: A firmware upgrade should only be carried out over a wired connection between your computer and the router. Do not power off the router at any time during the firmware upgrade procedure, as this may damage the unit.
1: Download the latest firmware for your DIR Series router from or your local D-Link support website.
2: Once you´ve downloaded the firmware, open a web browser such as Internet browser and enter or into the address bar.
3: Enter your login information. If you have not changed the default settings, the username is Admin and the password field should be left blank. Click Login.

71. 4: Click on the Tools tab at the top of the page and then click on Firmware from the menu on the left-hand side. Under Firmware Upgrade click on the Browse button and locate the .bin file you downloaded in Step 1. Highlight the file by clicking on it once and then click Open.
5: Click on Upgrade to commence the firmware upgrade. It may take up to 30 seconds for the upgrade to complete. When the upgrade is complete, a confirmation window will appear, click Continue when it appears. The firmware is now upgraded.

72. How do I back up the router’s configuration to my computer
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

73. 3: Click the Tools tab at the top of the page and then click System from the menu on the left-hand side.

74. 4: To save the current configuration settings of your wireless router to a file, click Save Configuration next to “Save Settings To Local Hard Drive”. Depending on your browser, the file may be automatically saved to your ‘Downloads’ folder, or a ‘Save File’ or similar dialog box will appear, asking you where you wish to save the file.
To load a previously saved configuration file, click Browse next to “Load Settings From Local Hard Drive”. Once you have located the file (config.bin) on your hard drive, click OK and then click Load.

75. How do I configure Port Forwarding on my router
Example: Some applications require port forwarding to be set up in order to communicate with other computers over the Internet.
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

76. 3: Click the Advanced tab at the top of the page and then click Port Forwarding from the menu on the left-hand side.

77. 4: Check the box beside the rule to enable the rule
4: Check the box beside the rule to enable the rule. For pre-defined applications, use the Application Name drop-down menu and click on the arrow button (<<) next to the drop-down menu to auto-fill the appropriate field. For non-pre-defined applications, enter a Name for the rule, and enter the port (or range of ports) to open for the TCP and UDP protocols. If you not wish for the rule to be permanently enabled, you can select a schedule from the Schedule drop-down menu. You can also use the Inbound Filter drop-down menu to select whether you would like to Accept All or Deny All incoming connections on the specified port(s).
5: Select the computer or device from the list of DHCP clients in the Computer Name drop-down menu and click the arrow button (<<) to automatically populate the field, or manually enter the IP address of the device you want to open the specified port for.
6: Click Save Settings when finished.

78. How do I configure QoS (Quality of Service) settings on my router
1: Open an Internet browser (such as Internet Explorer) and enter or into the address bar.
2: The default username is Admin and the password is to be left blank. Click Login.

79. 3: Click on the Advanced tab at the top of the page and then click QOS Engine from the menu on the left-hand side.
4: Ensure the Enable QoS Engine box is checked.

80. 5: Enter the Uplink Speed and Downlink Speed of your Internet connection. These are the speeds at which data can be transferred by your modem to (uplink) and from (downlink) your ISP (Internet Service Provider). This is set by your ISP and will depend on your service plan, and ISP’s network infrastructure. Most ISPs specify speeds in a downlink/uplink pair; for example, a 10M/2M connection has a downlink speed of 10M, and an uplink speed of 2M (1M = 1,024 Kbps).

81. 6: Choose traffic to be sorted using either the Strict Priority Queue or Weighted Fair Queue. This allows traffic prioritization to be either less or more flexible, respectively.
Strict Priority Queue: the QoS engine will automatically assign priorities to each of the queue weights.
Weighted Fair Queue: The percentage for each of the 4 priority levels can be modified. The total weighting across the 4 levels must be equal to 100. Enter the required priority levels in the relevant fields.

82. You can then create up to 18 classification rules for various applications. Check the box next to the rule to enable it. Enter a name to identify the rule in the Name field, and enter and IP address range for either Local IP Range or Remote IP Range of devices to which this rule applies. Select a Protocol for the rule from the drop-down menu. Finally, select an Application Port from the drop down menu according to the type of application which you want to assign priority to.
Example: Set all DHCP devices (IP address from to ) on the local LAN to access YouTube service with Normal Priority.
7: Click Save Settings when finished.

83. How many simultaneous users can my Wi-Fi network handle
The more devices that are simultaneously connected to your device, the slower the transfer speed will be for each device. D-Link recommends 15 simultaneously connected users as the maximum number.

84. How do I connect my Wi-Fi enabled computer to my wireless router
Note: The following instructions and screenshots are for Windows® 7. Other versions of Windows may have slightly different appearances.
1: Click on the network icon in the bottom right corner (next to the clock)
2: Select the wireless network you want to connect to and click Connect
3: If you have a WIFI password configured on your router, enter the password and click OK.

85. 4 Select the Network Type.
5: Your computer is now connected. The computer should now automatically connect to this network when it is within range.

86. Q & A