1. Ashoka Indonesia Implementation Kick-off August 2014

2. Implementation Kick-off Agenda
Project Organization & Structure
Project Overview & Scope - TBD
Implementation/EUT Approach & Methodology
Near-term Timeline & Next Steps
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3. Project Organization Structure & Responsibilities
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4. Ashoka Indonesia Netsuite Team
Project Organization
SuiteVolunteer
Management Team
Gavin Neels
Snr Pre-Sales Solutions Consultant
Racquel Castillo
Professional Services Consultant
Sven Hansen
Snr Sales and Marketing
Jayson Malla
PS Consultant / Acting Project Manager
Project Sponsor
Team Member / Business Process Owner
Consultant / Project Manager
Ashoka Indonesia
Netsuite Team
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5. Roles & Responsibilities – NetSuite Team
Project Sponsor
Professional Services Practice Manager
Responsible for overall Quality Assurance
Manages resources
Project Manager
Project Management of the NetSuite delivery.
Responsible for managing resources & escalation for risk and issues
Manages Scope, Timelines and Budget
Consultants
Responsible for designing NS overall solution
Leads requirements gathering session
Primary point of contact during implementation
Develops processes and system configuration necessary to meet business requirements
Works with Ashoka Indonesia during scoping, configuration, testing and deployment of NetSuite
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6. Roles & Responsibilities – Ashoka Indonesia
Project Sponsor
Provides overall project direction
Provide resources needed for successful implementation
Resolve cross-functional issues
Attend monthly project meetings - Review project status, risks and key issues
Project Manager
Oversees implementation with respect to scheduling and planning
Coordinates project team resources
Point of contact for all day to day project operations
Works with NetSuite consultants throughout project
Administrator
Attends all meetings
Point of contact for all day to day project operations
Works with NetSuite consultants throughout implementation
Business Process Owners
Design and approve requirements and process flows for applicable functional area
Decision making on configurations
Attend all assigned meetings
Work with NetSuite consultants throughout implementation to configure and test the application
Complete assigned tasks such as consolidate data to be migrated, cleanse and de-dupe data
Provide appropriate updates as to issue status and task completion
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7. Project Overview and Scope
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8. Project Overview Simple Implementation
NetSuite will provide Ashoka Indonesia with the ability to manage and report on their business units (subsidiaries) in one consolidated system
Guidelines
Leverage standard NetSuite functionality as the best practice
This slide should be customized based on the scope of the project as discussed during the Sales to PS KT
Objective is to get consensus on the overall scope
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9. Project Goals and Objectives
Consolidate multiple systems into a single system of record
Improve visibility across the business via executive dashboards & real-time reports
Efficient business processes and workflows
Easily add entities
Mutual Goals and Objectives
End User Adoption
Project Completion Activities
Professional Services Customer Survey
Project Completion Approval
Successful Transition to NetSuite Customer Support
NetSuite Reference
This slide should be customized based on more specific project objectives as discussed during the Sales to PS KT
Objective is to get consensus on the top 3-4 things the customer is trying to achieve and inform them of our 4 key objectives (2nd half of the slide)
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10. Scope Review Analytics Consulting Functional Processes Data Migration
Record to Report
Design to Build
Web to Order
Procure to Pay/Return to Debit
Order to Cash/Return to Credit
NetSuite Features
NetSuite OneWorld (one subsdiary)
Advanced Financials
Advanced Inventory
Electronic Payments
Revenue recognition
Site Builder
eCommerce Edition
Configuration & Setup
Analytics Consulting
40 hours for Dashboards, Saved Searches & Reports
Data Migration
20 hours of consulting assistance
End User Training
To be delivered by NetSuite trainer via Web conferencing
Single phased implementation
Sandbox environment
Exclusions
SuiteCommerce Web Design
Technical Consulting
SuiteScript Customizations
SuiteTalk Integration
Functional areas & configuration not included in the SOW
This slide should be customized based on the scope of the project as defined in the SOW
Objective is to get consensus on what is included and review items that are out of scope, including discussing modules:
Which can be purchased at additional cost if there is interest (e.g. anything that starts with “advanced” and incentive compensation)
To they have access but for which services were not purchased
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11. Project Management
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12. Project Management Process
Status Reporting
Project managers are responsible for producing and distributing reports to respective teams
Teams members are responsible for reviewing and updating as appropriate
Project Plan Updates
Each task owner is responsible for providing status updates to project manager(s)
Updates required on a weekly basis
Change Control
All changes to the project will be handled through a review process in the project status meetings with an assessment of impact on time, resources and cost
A change order will be provided to Ashoka Indonesia for review and approval whenever necessary
This slide should be used as is
Objective is to inform the customer of our PM process and introduce the reasons for applying change management
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13. Implementation/EUT Approach & Methodology
This section should generally be delivered the same way for every customer
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14. NetSuite One Implementation Methodology Built from Experience
Initiate
Analyze
Design
Configure
Validate
Deploy
Optimize
Shared consulting model reduces cost and promotes self-sufficiency
Joint requirements gathering (Initiate, Analyze & Design) for entire scope
End User Training delivered virtually (with materials)
Customer leads and manages UAT (Validate) with NetSuite assistance
NetSuite Administrators take point on post go live support
© NetSuite 2014

15. NetSuite One Implementation Methodology
Initiate
Analyze
Design
Configure
Validate
Deploy
Optimize
Objective
Define the objectives, strategy and project team members for the Project (Phase).
Key Activities
Scoping and Planning Workshop to identify project objectives, team and scope
Project (Phase) Kick Off Meeting Conducted
Distribution of Business Process Questionnaires
Project team educated on NetSuite application
Select Adoption Leadership Team
Deliverables
Milestone Approvals
Project Charter
Project Kick Off Presentation and Materials
Business Process Questionnaires
Project Charter
Stage Assessment Approval

16. NetSuite One Implementation Methodology
Initiate
Analyze
Design
Configure
Validate
Deploy
Optimize
Objective
Define existing processes, validate data sources, identify business process gaps and document customer
requirements.
Key Activities
Review Completed Business Process Mapping Questionnaires
Business Process Mapping Workshop Sessions
Initiate Process Use Case Development
Validation Data Migration Sources
Plan Data Migration Strategy
Identify Training Requirements
Develop EUT training plan strategy
Technical Requirements Identified
Deliverables
Milestone Approvals
Business Requirements Document
Data Migration Requirements Document
Integration Requirements Document
User Enablement Requirements Document
Use Case Materials
Project Plan Updates
Stage Assessment Approval
Business Requirements Document
Data Migration Requirements Document
Integration Requirements Document
User Enablement Requirements Document
Project Plan Update for Design/Configure/Validate/Deploy

17. NetSuite One Implementation Methodology
Initiate
Analyze
Design
Configure
Validate
Deploy
Optimize
Objective
Define how to implement the requirements by translating functional requirements to application specific requirements.
Key Activities
Specify forms, dashboards, reports and searches
Design screen flow to business process workflow
Conduct prototype workshops
Design security and access structure
Prepare Training Plan
Create go live Support Plan
Deliverables
Milestone Approvals
Solution Document
Field and Form Design Specifications
Project Plan Updates
Training Plan
Stage Assessment Approval
Project Plan Update (Configure/Validate/Deploy)

18. NetSuite One Implementation Methodology
Initiate
Analyze
Design
Configure
Validate
Deploy
Optimize
Objective
Configure and customize the NetSuite application based on documented requirements. Plan migration,
training and user acceptance testing activities.
Key Activities
Setup, configuration, extension of application
Configuration reviews
Knowledge transfer to Administrator during and at end of each phase
Test data loaded
Prepare user acceptance scenarios and test plans created
Tailored curriculum & training materials for user adoption & change management
Deliverables
Milestone Approvals
Complete UAT plans
Complete process walk-through documents
Training plan & materials
Test data loads
Stage Assessment Approval
Configured NetSuite Application
Project Plan Update (Validate/Deploy)

19. NetSuite One Implementation Methodology
Initiate
Analyze
Design
Configure
Validate
Deploy
Optimize
Objective
Confirm readiness for deployment of the application to the organization.
Key Activities
Execute test scripts and use cases
Assess change readiness
Use cases – define several examples and identify those that are outliers
Deliverables
Milestone Approvals
Executed Test Plans
Stage Assessment Approval
Successful UAT
Project Plan Update (Deploy)

20. NetSuite One Implementation Methodology
Initiate
Analyze
Design
Configure
Validate
Deploy
Optimize
Objective
Conduct final rollout activities to move the NetSuite application into production status.
Key Activities
Train End Users
Migration of Final Data Loads
Go Live Activities
Strategy around End User Training will be critical to end user adoption
Deliverables
Milestone Approvals
Delivered Training Programs
Data Migration Finalized
Stage Assessment Approval
Live Operations on NetSuite

21. NetSuite One Implementation Methodology
Initiate
Analyze
Design
Configure
Validate
Deploy
Optimize
Objective
Transition to ongoing operations and definition of future enhancements/next phase.
Key Activities
Fine tuning after period close
Roll out ongoing application management programs – issue logging, enhancement requests, user advisory group
Transition to NetSuite Customer Support
Checkpoint program schedule defined
Determine further optimization
Deliverables
Milestone Approvals
Application Management Plan
Continuing Education Program
Project Completion

22. Near-term Timeline & Next Steps
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23. High Level Typical Project Schedule
Key Considerations Related to Project Timeline
This slide should be used as is
Key talking points:
Schedule transparency is critical
Customer team availability is one of the most prevalent reason projects are not completed on time
Blackout dates, vacations, absences of key participants
Holiday shutdowns
Planned vacations
Leaves of absence
Internal conferences
Other competing initiatives or dependencies
Audits
System implementations
Product releases
Other
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24. Next Steps Define Ashoka Indonesia Implem Team Scoping and SOW
NetSuite & Ashoka Indonesia to prepare for Business Process Mapping sessions
This slide should be used as is with additional steps, where appropriate
Objective is to ensure next steps are understood and bring the meeting to closure (next slide is Q&A)
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25. Q&A
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