2. HEALTH & WELLNESS SPA SEMINAR TRAINING
by Carmen Marshall
USANA Diamond Director, Million Dollar Club Member, Elite Bonus Recipient,
US IDC Member 2009 & 2011

3. CARMEN MARSHALL USANA Diamond Director
USANA Million Dollar Club Member
Elite 30 Recipient
IDC Member 2009 & 2011
Creator of the H&W Spa, Nutrition
Seminar, 5 Week RESET Challenge
used by USANA Associates worldwide
International Wellness Coach
Founder/President of Live Well International
Based in Denver – runs Wellness Seminars worldwide
Has worked with clients in 5 countries over the past 10 years (US, Canada, Australia, UK, Mexico and New Zealand)
Her focus is helping clients create balance and total mind-body wellness including diet and nutrition, fitness, stress reduction, finances and purpose in life. 3

4. To Get out of this Training?
YOUR INTENTION…
What Would YOU Like
To Get out of this Training?

5. CARMEN’S INTENTIONS 
Understand the power of and how to use the Health & Wellness Spa Seminar System
Understand importance of using all 3 product lines every day & how to build your business with this model
Congruency
Be a walking billboard - Natural Marketing
Set 2 dates to do a H&W Spa on your own or with your team

6. RESOURCES 2 Day Training ( 10 hrs) condensed into 1 hr
All docs* referenced & more
Training Tab → H&W Spa System
Up by Mon, Aug 20th
Recorded H&W Spa Webinar Presentation
Available until Dec 31, 2012
Full Script*

7. PURPOSE OF H&W SPA SEMINARS
What is a H&W Spa Seminar?
Presenting ALL 3 lines as an “integrated cell health protection system” and holistic approach to long term health.

8. PURPOSE OF H&W SPA SEMINARS
2. Showcasing the business in a fun & easy to duplicate manner
3. Minimal Retailing
PC’s or Associates on Autoship
4. Packages, not individual items

9. 5. HELP PEOPLE WITH THEIR PHYSICAL HEALTH
Order to include products from ALL 3 lines
Essentials, HP100 or MHP
BiOmega
Daily Shake and Bar (Phase II)
RESET (and/or or Phase I or II)
Facial Deluxe (or Basic Pack)
*Optimizers – Procosa II & Proflavanol C100
*Products for spouse / partner

10. 6. HELP PEOPLE WITH THEIR FINANCIAL HEALTH
$29 USD (Member/Associate Program)
Qualify a 3 Business Center (400 SVP) immediately or over 8 weeks through their product orders
Leave door open for Pro Pack/Business Builder Pack (Entrepreneur Program)

11. 7. HELP ASSOCIATES GO PLATINUM!
H&W Spa Seminars are a great way to help Associates go Platinum

12. WHY DO H&W SEMINARS WORK?
1. Educational mode
2. Immediate results
3. Physical & emotional experience
Products make sense
Holistic, Cell Focus, Lifestyle
Business makes Sense
Can see themselves bringing 2 people
Takes away fear of a business and/or NWM

13. RESULTS - WHY DO I LIKE THIS MODEL SO MUCH?
1. Steady volume – energy moving!
2. Creates new Associates & PC’s on a regular basis
3. Great training environment for new Associates
On the job training
Product/Health – hear info 2-3 times
Learn about the business in a positive environment

14. RESULTS - WHY DO I LIKE THIS MODEL SO MUCH?
4. Great Conversion Rates
1/4 – One on One with H&F Newspaper
4/5 – H&W Seminars
5. Large Autoships
More Commitment to Products & Healthy Lifestyle
Not just a “business” expense

15. RESULTS - WHY DO I LIKE THIS MODEL SO MUCH?
6. Grows a stable, STRONG organization 7. Dr. Wentz’s Vision 8. Makes $$ 9. My Passion 10. What’s Yours – How can you Integrate?

16. HOW COULD THIS HELP YOUR BUSINESS?
What do you see as possibility for YOUR business so far?
You, your team?
Share an AHA

17. H&W SPA SEMINAR OVERVIEW* All 3 PRODUCT LINES
Welcome
Sense Difference – 3 Reasons
Dr. Wentz Story
First 1/2 of Sense Skin Care Line
Self Preserving Technology

18. H&W SPA SEMINAR OVERVIEW
6. Importance of Nutritionals
MHP/HP 100/Essentials & BiOmega
7. Exploding the Bomb Up Front – Common Questions
Are Nutritionals Really Necessary?
How do you take Nutritionals?
USANA Difference - 3 Reasons
8. Second ½ of Sense Skin Care Line
9. Sense Hair & Body Products

19. H&W SPA SEMINAR OVERVIEW
USANA Foods
Order Forms & Bars
PC Program
Business Options
Member Associate
Entrepreneurial Program
Leading Guests to Buy – back to order forms

20. H&W SPA SEMINAR OVERVIEW
Incentivize orders if desired
Set training time with new Associates
Enroll new Associates/PC’s
Follow up with PC’s
Train New Associates
Focus on Associates bringing people to or hosting H&W Seminar

21. SUPPLIES* WHAT DO I NEED TO BUY?
1. Spa Supplies
2 Sets of Sense Facial Care AND Hair & Body
6-12 Finger Bowels, Mirrors, Hairbands, Cotton Pads, Placemats, Washclothes x3
2. USANA Product Boxes
Full - RESET Kit
Empty - MHP/Essentials, BiOmega,
Popular Optimizers, Bars, Nutrimeals

22. SUPPLIES* WHAT DO I NEED TO BUY?
3. Sales Tools
- Comparative Guide, Credibility pdfs
Order Forms/Pens
Bars – Cut Up
Keep everything neat & orderly in 2 boxes

23. PLANNING YOUR SEMINAR THEMES THAT WORK
Mission: To Educate, Inspire, and Pamper
Write down Names …WHO DO YOU KNOW?
Women, mothers and daughters
Mother’s day
Pampering party for moms
Girl’s night out
Couples (very fun – men love this too!)
“Man Spas!”

24. PLANNING YOUR SEMINAR THEMES THAT WORK
Bridal party/ baby shower get together
Family reunions
Work friends
Hairdressers, Dermatologists
Massage Therapists, Chiropractors, Fitness & Wellness Practitioners, Fitness
Theme Nights– neighbors, Gen X, Y, baby boomers, international, athletes, teachers...

25. SHARE…to the…. What 2 THEMES most resonated with you?
Who are you going to invite?

26. BEST PLACES TO HAVE H&W SPA SEMINARS
Homes – yours or an Associate’s
Clubhouses
Fitness/Wellness Facilities
Hotels

27. HOW TO CREATE DUPLICATION & LEVERAGE
Do 3 H&W Spas with your new Associates
Start them doing sections
Create H&W Spa Seminar* teams!
They do their own

28. SET UP & PREPARATION THE DAY OF YOUR SEMINAR!
1. Set up – 60/30 min
2. Keep everything in 2 boxes
3. House/facility neat, smells nice, soft music
Displays & Table neat/organized
Spa Products separate from own
4. Look the part – you ARE USANA
5. Relax, have fun, be yourself!

29. SETTING UP THE DINING ROOM TABLE
Placemats & Station
Arrange Skin/Body Care
Dampen & Roll Washcloths (3 pp)
Fill Finger Bowls
Cut up bars

30. SMALL DISPLAY TABLE Near you Arrange USANA Products
Comparative Guide/Sales Tools
Credibility Items
Folder with Price Sheets, Pens, Calculator

31. H&W SPA SEMINAR RESOURCES: Recorded H&W Spa Webinar Presentation
Full Script & Training PPT on
Welcome
Intro, Overview, Credibility
Sense Difference – 3 Reasons
Skin Health Line, not just a cosmetic line
Anti-Aging/Clinical Results
No added Parabens, Chemical Preservative Free

32. H&W SPA SEMINAR Dr. Wentz Story First 1/3 of Sense Skin Care Line
Cleanser, Rice Bran, Masque
3 Points
What it’s used for/Why They Need it
Unique Selling Point (USP)
What you love about it or find fascinating
MASQUE…

33. H&W SPA SEMINAR Self Preserving Technology
6. Importance of Nutritionals
“The most important thing…is what we feed our cells”
“What I get all my clients on as a minimum…”
Essentials & BiOmega
HealthPak100
MyHealthPak

34. H&W SPA SEMINAR 7. Exploding the Bomb Up Front – Common Questions
Are Nutritionals Really Necessary?
How do you take Nutritionals?
USANA Difference - 3 Reasons
Dr. Wentz
Pharmaceutical GMP’s
3rd Party Comparative Guide

35. H&W SPA SEMINAR 8. Second ½ of Sense Skin Care Line
Toner, Serum, PE, DPE, NR, Eye Nourisher
What are the 3 things to mention?
Hair & Body Products
USANA Foods
USP
Phase II – 1 shake/bar per day
RESET & Phase I or II
Pass Out Bars & Order Forms

36. H&W SPA SEMINAR PC Program Business Options
Member Associate
Entrepreneurial Program
Leading Guests to Buy – back to order forms
Incentivize Orders if needed

37. H&W SPA SEMINAR Set training time with new Associates
Enroll new Associates/PC’s
Follow up with PC’s
Train New Associates
Focus on Associates bringing people to or hosting H&W Seminar

38. H&W SPA QUICK GUIDE* Use While You’re Learning Resources
PPT & Doc Version
Print out Quick Guide Doc
OR write up on flipchart/white board
OR put on your lap top

39. TIPS TO BECOME A BRILLIANT H&W SPA PRESENTER
1. Be willing to stretch yourself, face your fears & grow 2. Do with a team of other people 3. Learn 1 section at a time 4. Don’t think you have to be perfect 5. Use the H&W Spa Quick Guide for key points 7. Do as often possible – each time you will get better 8. Be Yourself, have FUN and don’t take this too seriously

40. RESOURCES www.usanatoday.com - by Mon, Aug 20
Short Convention & Extended Training PPT
H&W Spa Quick Guide PPT & Doc
Full script from recorded webinar below
H&W Spa Order Forms
Creating H&W Spa Teams Doc
Supply List Doc
Recorded H&W Spa Webinar Presentation
Available till Dec 31, 2012

41. MY COMMITMENT TO ME  Do your own H&W Spa Seminar asap
Do 3 with your personally sponsored people
I commit to doing 2 H&W Seminars on/by:
___________ ___________
with: _________________________
DECLARE YOUR INTENTION!

42. JUST DO IT!
“That which we persist in doing becomes easier, not that the task itself has become easier, but that our ability to perform it has improved” – Emerson “Do the thing to get the power” – Emerson “The Easiest Thing to Do is the Easiest Thing Not to Do” - Jim Rohn

43. CONNECT WITH CARMEN www.facebook.com/CarmenMarshallEntrepreneur
Zumba® at Convention!
6:30-7:30 am Salt Palace
Room 251
Bring water and dress to MOVE and have FUN!