1. DOJ & CD MANAGEMENT PERFORMANCE ASSESSMENT TOOL (MPAT) REPORT
Portfolio Committee on Performance Monitoring and Evaluation
5 November 2014

2. CONTENTS
Introduction
MPAT Performance Overview
Performance Per KPA
3.1 Strategic Management Management
3.2 Governance & Accountability
3.3 Human Resource Management
3.4 Financial Management
4. MPAT Improvement Plan
5. Conclusion

3. INTRODUCTION
Vision
A transformed and accessible justice system which promotes and
protects social justice, fundamental human rights and freedom.
Mission
We commit to provide transparent, responsive and accountable justice for all.
Principles And Values:
Commitment to Constitutional Values and a Culture of
Human Rights;
Batho Pele;
Good Governance;
Ubuntu;
Professionalism and Continuous Improvement; and
Open Communication.

4. INTRODUCTION Strategic Goals
Enhanced organisational performance on all aspects of administration in line with set standards, and meeting and exceeding the needs and aspirations of key stakeholders.
Facilitation of effective and efficient resolution of criminal, civil and family law disputes by providing accessible, efficient and quality administrative support to the courts.
Effective and cost-effective provision of state legal services that anticipate, meet and exceed stakeholder needs and expectations.
Effective coordination of the JCPS cluster in the delivery of outcome 3.” All People in South Africa are and feel safe”
Promotion of the Constitution and its values.

5. INTRODUCTION
The Department has over a 100 legislative mandates to discharge and a large number of service points around the country. This create unique management and compliance challenges.
As part of the mandate, the Department administers a large number of cases (criminal, civil, family) as well as a large number of matters within the Masters of the High Court.
Programmes
1 - Administration
2 - Court Services
3 - State Legal Services
4 - National Prosecuting Authority
5 - Entities and Transfers
Service Points
765 courts (Magistrate, High,
15 Master of the High Court Offices
25 Family Advocate Offices
12 State Attorney Offices
Employees
21 900

6. INTRODUCTION
The Department has emerged from a period of qualified audit opinions and has now achieved 2 consecutive years of unqualified opinions.
Key issues:
Budget cuts have made it difficult to increase capacity where such is needed.
Implementation of key legislation such as Legal Practice Act and others, will continue to strain Departmental coffers.
The large number of service points spread to the remotest areas of the country make it difficult to comply with some of the management practices.
The fine balance between service delivery relating to the Departmental mandate and compliance remains an issue.
The Department’s occupational dispensation for legally qualified officials remained unresolved and this created labour relations issues and had an effect on service delivery and management.

7. OVERALL DEPARTMENTAL PERFORMANCE
Overall Departmental Score
Department’s performance score of 2.8 achieved in 2013 is above national average (Ranked 11th out of 42 national departments).
Overall performance has not improved in the 2013 financial year, with Financial management taking a drop in performance.
Substantial improvement is expected in 2014, as illustrate in the discussions hereafter.
Key Result Area
2011
2012
2013
Strategic Management 3
3.3
Governance and Accountability
2.1
2.9
Human Resources Management
2.4
Financial Management
2.8
2.6
Average

8. PERFORMANCE PER KEY RESULT AREA
KRA 1: Strategic Management
Performance on strategic management and a projected scores (self assessment) are indicated below:
2012
2013
2014 Projections
1. Strategic Management
3.3 4
1.1 Strategic Plans
1.2 Annual Performance Plans 3 2
1.3 Monitoring and Evaluation
In the 2013 cycle, the Department score for APP was dropped due to concerns raised with the use of percentages in the Annual Performance Plan.
A discussion was held with the DPME and the following were decided:
Percentages will be acceptable, if quoted with baseline figures that make up the percentage;
The Indicator Definition Tables (Annexure A in the Annual Performance Plan) is sufficient and will be considered by moderators;
The Department should continue disclosing all figures numerically.
3) The Monitoring and Evaluation score is expected to improve in 2014 due to the
submission of the Departmental Evaluation Plan and one evaluation report.

9. PERFORMANCE PER KEY RESULT AREA
KRA 2: Governance and Accountability
Overall performance against this KRA and projected performance for 2014 are shown below:
2012
2013
2014 Projections
2. Governance and Accountability
2.9
3.7
2.1.1 Service Delivery Improvement Mechanisms 3 4
2.2.1 Functionality of Management Structures
2.3.2 Assessment of Accountability Mechanisms (Audit Committee)
2.4.1 Assessment of Policies and Systems to Ensure Professional Ethics 1
2.4.2 Fraud Prevention
2.5.1 Assessment of Internal Audit Arrangements 2
2.6.1 Assessment of Risk Management Arrangements
Approved EA and HOD Delegations for Public Administration
2.7.2 Approved HOD Delegations Financial Administration
2.8.1 Corporate Governance of ICT -
PAIA
PAJA

10. PERFORMANCE PER KEY RESULT AREA
KRA 2: Governance and Accountability
Assessment of Risk Management Arrangements
The Department achieved a score of 1 in 2013 because we did not have a Risk Management Committee chaired by an external Chairperson.
In the 2013/14 financial year the committee was established and external chairperson was appointed. The committee is now fully functional.
The department is projected to score a 2 in the 2014 MPAT report due to the insufficient number of meetings held by the new committee (2 instead of 3).
2. Governance of ICT
In 2013, the Departmental ICT policy framework was not approved due to delays in the approval of the DPSA Policy Framework.
Following the approval of the Departmental ICT Governance Framework and implementation thereof, the Department is expecting a score of 4 for 2014.
3. PAIA Implementation
In 2013, the Department scored a 1 because the Section 14 manual was not available in all official languages.
For 2014, the score is expected to increase to 4.

11. PERFORMANCE PER KEY RESULT AREA
KRA 3: Human Resources Management
Performance against this KRA and a projected score (self assessment) for 2014 are indicated below:
2012
2013
2014 Projections
3. Human Resources Management
2.4
3.5
3.1.1 Human Resources Planning 2 4
3.1.2 Organizational Design and Implementation 3
3.1.3 Human Resources Development Planning
3.2.2 Application of recruitment and retention processes
3.2.4 Management of Diversity 1
3.3.1 Implementation of level 1-12 Performance Management System
3.2.5 Health and Wellness -
3.3.2 Implementation of SMS Performance Management System (SMS)
3.3.3 Implementation of Performance Management System for HOD
3.4.2 Management of Disciplinary Cases .

12. PERFORMANCE PER KEY RESULT AREA
KRA 3: Human Resources Management
1. Organisational Design and Development
The Department drop from a 4 to a 2 due to a misunderstanding regarding the new template that was submitted for assessment.
The Department is expected to revert to a 4 in the 2014 assessment.
2. Management of Diversity
Policies on Gender Mainstreaming and Job Access have been finalised and approved.
The department is expected to improve the score to level 3 in 2014 due to the submission deadline to DPSA not met.
Health and wellness
The Departmental Policy on Health and Wellness and the implementation plan have now been finalised. Implementation is underway.

13. PERFORMANCE PER KEY RESULT AREA
KRA 3: Human Resources Management
Performance Management System (1 – 12)
In 2013, evidence for fourth quarter performance assessments and moderation reports were not submitted.
For 2014, these have been duly submitted.
5. Performance Management System (Head of Department)
For 2013, evidence of submission of the performance agreement to DPSA was not submitted. This issue has now been addressed.
Management of Disciplinary Cases
The Department has put measures in place to improve the turnaround time on the handling of disciplinary matters and this is expected to improve the score substantially to a 4 in 2014.

14. PERFORMANCE PER KEY RESULT AREA
KRA 4: Financial Management
Performance against this KRA and a projected score (self assessment) are indicated below:
2012
2013
2014 Projections
Financial Management
2.9
2.6
3.5
4.1.1 Demand Management 3
4.1.2 Acquisition Management 2 4
4.1.3 Logistics Management
4.1.4 Disposal Management
4.2.1 Management of Cash flow vs. expenditure
4.2.2 Pay sheet certification
4.2.2 Payment of Suppliers
4.2.3 Management of Unauthorised, irregular, fruitless and wasteful expenditure .

15. PERFORMANCE PER KEY RESULT AREA
KRA 4: Financial Management
Disposal Management
The moderators could not open the evidence uploaded by the department and this resulted in a drop to level 2 in Even after the challenge period this was not resolved.
All requirements for this area have been met and the Department expects to receive a score of 4 in 2014.
2. Pay sheet certification
In 2013 some pay sheet certificates could not reach the regional offices in time and neither could they be returned to national office due to the Post Office strike. This was during this cycle of review, hence the drop from level 3 to 2.
3. Payment of suppliers
In 2013 there were issues relating to payment of suppliers within 30 days.
The department has since introduced strict measures of monitoring hence an expected level 4 in 2014

16. IMPROVEMENT PLAN
The outstanding matters in the Departmental MPAT improvement plan lies in the areas of Human Resources Management, Financial Management and Governance and Accountability.
PERFORMANCE AREAS
KEY ACTIVITIES
MILESTONES AND TARGET DATES
KRA 2: GOVERNANCE AND ACCOUNTABILITY
Assessment of Risk Management
Risk Management Committee report produced and submitted to the Audit Committee.
Reports on a Quarterly basis per Audit Committee strategic year Calendar.
Promotion of Administrative Justice
PAJA Champions to be appointed for each branch.
Compliance reports to be submitted to the Compliance Committee on a quarterly basis
KRA 3: HUMAN RESOURCES MANAGEMENT
Submission of all relevant policies to the DPSA by due date.
Progress to be presented to the Human Resources Technical Committee.
HR Technical Committee to submit status reports to EXCO on a quarterly basis
Management of performance management system
A policy document on the acknowledgement of above average performance (except for monetary value) to be developed and considered by relevant structures.
Proposals to be submitted to the Human Resources Technical Committee as well as EXCO by 28 February 2015.
KRA 4: FINANCIAL MANAGEMENT
Sourcing Strategy and proof of implementation to be developed
Development and approval of the sourcing strategy and implementation plan
Progress report to be presented to FINCOM and subsequently to EXCO.

17. CONCLUSION
The Department acknowledges that performance against the MPAT assessment needs to be improved.
In preparation for the 2014 MPAT assessment, the Department addressed the areas of low performance and most of these have been successfully resolved.
Following the conclusion of the 2014 assessment, further improvements will be made towards achievements of maximum scores in all areas.

18. THANK YOU