1. Soft Skills -Soft skills are personal qualities, attitudes, and habits employers look for during the hiring process.

2. Top 10 Soft Skills  Strong Work Ethic  Positive Attitude  Good Communication Skills  Time Management  Problem Solving Skills  Team Player  Self Confidence  Accepting and Learning from Criticism  Flexibility/Adaptibility  Work Well Under Pressure

3. Strong Work Ethic  A belief in the moral benefit and importance of work.

4. Positive Attitude  “Cultivate an optimistic mind, use your imagination, always consider alternatives, and dare to believe that you can make possible what others think is impossible.” –Rodolfo Costa

5. Attitude  Attitude=40%  Image and appearance=25%  Communication skills=25%  Job skills=10%

6. Good Communication Skills  The connection of information between people.

7. Time Management  Having mental control over the amount of time spent on specific activities.

8. Problem Solving Skills  The process of working through details of a problem to reach a solution. Problem solving may include mathematical or systematic operations and can be a gauge of an individual's critical thinking skills.

9. Team Player  a person who plays or works well as a member of a team or group

10. Self Confidence  a feeling of trust in one's abilities, qualities, and judgment

11. Learning from Criticism  the expression of disapproval of someone or something based on perceived faults or mistakes

12. Flexibility/Adaptability  able to adjust oneself readily to different conditions

13. Work Well Under Pressure  the use of persuasion, influence, or intimidation to make someone do something

14. Communications Activity  Everyone find a partner!  Say the following phrases in different tones to show how using a different tone of voice can change the meaning of your words.  “Your hair looks nice today.”  “Are you the manager?”  “Ringo is the best Beatle.”  “Let’s find the paper shredder.”

15. Self Confidence Activity  Located around the room are different shapes.  Take a look at the shapes and choose to stand next to the shape you feel best represents you.

16. Positive Attitude Activity Make Attitude Acrostics  1. Begin by writing the word ATTITUDE vertically down the left side of the paper  2. Horizontally, write words or phrases for each letter of ATTITUDE that are related to good traits of having a positive attitude A lways see the good in a situation.  T ries to find solutions to problems.  T akes time to appreciate the little things.  I s happy with what they have.  T akes responsibility for his actions.  U nderstands the need to listen to other people’s opinions and thoughts.  D oesn’t complain often.  E nthusiastic

17. Criticism Activity  Everyone divides into pairs. You will a couple sheets of paper and a pencil.  I will read a quote and you decide whether the quote is praise, criticism or feedback.  After I read each statement I will give you a few seconds to collectively decide what you believe it is. Once you have decided, hold your answer in the air. Then we will discuss the most popular answer among the class.

18. Flexibility/AdaptablityActivity  SIMON SAYS