1. CYBEROAM PARTNER PORTAL
Reseller Walkthrough: Using the Portal Features
Products
Cyberoam – Endpoint Data Protection
Data Protection & Encryption
Device Management
Application Control
Asset Management
Unified Threat Management
Cyberoam Central Console (CCC)
SSL VPN 1

2. Cyberoam Partner Portal
This presentation provides you a basic walkthrough
of the Cyberoam Partner Portal.
Important Note: Cyberoam encourages new partners
to register as a Partner using English characters.
If a company registers using non-English characters
they and their employee data may or may not be
correctly visible and also features like RMA requests
etc. may not work correctly.

3. Registration Overview

4.
Click JOIN NOW

5. Registration Overview
If your company is not already registered, please click JOIN NOW
Each company only needs to register ONCE
Every Primary Login ID will represent primary login for the COMPANY
Each subsequent user/login id can be created from MY PROFILE section once you log-in
COMPANY
APPLICATION
REGISTRATION
Company Details
Review
Contact Details
Account Creation
Receive Registration Notification
Login Details
Confirmation

6. Input your Company Legal Name, location & other details
Step 1: Company Details
Input your Company Legal Name, location & other details
If you are applying as a Cyberoam Reseller, you may also select your preferred distributor from the drop down list
Once you are finished with the section, click NEXT button to continue

7. Step 2: Contact & Login Details
Please input Primary contact details for the company
This is the ID where all SYSTEM S will be communicated
This will be the log-in username/password for the PRIMARY PORTAL USER

8. Registration Completed
Application is submitted for Approval. You will receive an acknowledgement via the registered company address.

9. Portal Dashboard

10. Your Portal Dashboard First Name Last Name Username
Company Name, Country
Partnership Level
Information
Distributor Contact Information

11. Enabling access for other employees on the portal
Creating users on the portal

12. Click on MY PROFILE on the top Menu to access the My profile Section
Create Users on the Portal
Click on MY PROFILE on the top Menu to access the My profile Section

13. Click here to Create New Portal users for your company
Create Users on the Portal
Click here to Create New Portal users for your company

14. Create Users on the Portal
View Shows existing portal Users
Click Add New Portal User to create a new user

15. Cyberoam Knowledge-base

16. Accessing the Knowledge-base
Clicking on Any of these links gives you access to the Cyberoam Knowledge-base.

17. Partner Knowledge-base
It gives you 24x7 access to Cyberoam documents like marketing and sales information, product literature and more, that are constantly updated by the expert team at Cyberoam. It is completely searchable and gives you answers on Cyberoam product range and houses the largest database of competitor comparison documents.

18. Browsing through Cyberoam Inventory
Note: Cyberoam Inventory represents historical/current appliance/subscription
inventory based on records available with Cyberoam or Cyberoam distributor.
This does not represent physical stock.
Please contact your distributor or Cyberoam Account Manager if you wish to
transfer/allocate all your historical stock to the Cyberoam partner portal.

19. Appliance & Subscription Filter
Appliance/Subscription Inventory Tracking
Appliance & Subscription Filter

20. Appliance/Subscription Inventory Tracking
Click on any of these to access more details like serial ids, end customer details, license keys etc.

21. Track Appliances/Licenses in my inventory that are
expiring in current/future dates OR
Track Renewals

22. Renewal Filter
Renewal Filter

23. Select Start Date & End-Date & click Search
Renewal Filter
Select Start Date & End-Date & click Search

24. Locate/Track a particular Appliance or Subscription

25. Access/Download Cyberoam Price-list
Place an order to the Cyberoam Distributor
Note: Cyberoam Price-list and the Cyberoam Shopping Cart are NOT VISIBLE by
default to users. To activate these, please contact your Cyberoam distributor.

26. Renewal Filter
Click on the List Price button on the left menu to access the price-list. You can also download this as an excel sheet

27. Click Place an Order. Please follow steps to place order.
Placing an Order
Click Place an Order. Please follow steps to place order.

28. Please – check – if you wish to see ENTIRE order history

29. Register a bulk deal that my team is working on.
I would like Cyberoam to protect me from competition.

30. Click here to Access Deal Registration Module

31. Click here to Register your Deal
Deal Registration
Click here to Register your Deal

32. Click Next button on completion
Deal Registration
Please enter confirm/enter details of the Cyberoam Reseller that is applying for Deal Protection
Click Next button on completion

33. Deal Registration Please enter details of the Opportunity
Please click Next upon Completion

34. Deal Registration
Please select units & click Add items to confirm selection.
Click Submit to continue.

35. Logging a Support Ticket/Case with Cyberoam

36. Log a Case to Cyberoam

37. Log a Case to Cyberoam
STEP 1
Verify Contact Details

38. Log a Case to Cyberoam STEP 2
Enter Details of the problems your customer is facing

39. Log a Case to Cyberoam
Browse through your previously logged cases

40. Accessing Presales Consultants
Note: Presales Consultants is a dedicated team of Network Security Professionals
for partners. They can assist you in Cyberoam deployments, RFPs, etc.

41. Access Presales Consultants
Click on the “Presales Support” from the TOP menu bar to access this feature
You can speak to a Presales Consultant via Chat or .

42. Portal Feedback: marketing@cyberoam.com
Thank You!
Portal Feedback: