1. Understanding Practice Payments Alan Edwards Q1 2015

2. Agenda NHAIS / Open Exeter Payments. Invoice Payments.
Useful Links and Support.

3. NHAIS / OPEN EXETER

4. Steps of NHAIS Challenges of the process SBS Supplier Set Up
Can cause delays in payments causing increase contact into SBS
Auto Code creation overnight for invoices needing code creation
Payment runs happen the day after interface , this can cause additional contact into SBS, as Credits on differing Codes will not be matched to Invoices with codes already present and vice versa

5. NHAIS / Open Exeter Not receiving remittance advice.
Initial system alignment disabled remittance sending.
Contact NHS SBS and request remittance advice be sent to of choice.
Remittance sometimes makes it difficult to reconcile payments.
Due to format of file sent to NHS SBS to pay via Oracle
Due to split payments between CCG and NHSE.
Utilise Open Exeter to understand the breakdown of payments.
Contact NHS SBS supplier support for assistance

6. NHAIS / Open Exeter Useful Tips
Who is paying?
When do they pay?
Ask either NHSE, CCG or SBS Helpdesk
to confirm payment times
Allow at least 3 days for BACs to clear.
Check Open Exeter once money reaches account.
Sign up for remittance via NHS SBS Support desk.
Call the dedicated GP support desk for any assistance.

7. INVOICE PAYMENTS Paper & Electronic.

8. Invoice Payments – Paper
Send the invoices by post to our post and scanning department.
You will need:
Org Name: E.g. NHS Hammersmith and Fulham CCG
Org Code: E.g. 08C
Payables Code: E.g. Payables K615
Address: PHOENIX HOUSE
TOPCLIFFE LANE WAKEFIELD WF3 1WE

9. Invoice Payments – Electronic
Submit the invoices via our Tradeshift eInvoicing payments system:
You will need to sign up to a Tradeshift account at
You will then need to connect to NHS Shared Business Services, which only takes a moment.
You then need to connect to the NHS organisations you wish to invoice.

10. Support and Self Help GP Payments (NHAIS) NHS SBS Support site
NHS SBS Postal invoicing guides, addresses and trust codes:
NHS SBS eInvoicing support and user guides:
Tradeshift links for sign up and support:
&

11. Support and Self Help 0303 123 1177 Sbs-w.supplier@nhs.net
NHS SBS GP / NHS Payment Support Helpdesk
GPs Select Option 2 and then Option 1.
NHS orgs Select Option 2 and Option 2.
NHS SBS GP / NHS Payment Support