1. National Housing Needs Register & Allocation Guidelines
DEPARTMENT OF HUMAN SETTLEMENTS
DIRECTOR-GENERAL
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2. Content Background – History & Current Approach – Development of NHNR
Implementation
NDHS Role & Responsibility
NHNR Benefits
NHNR Linkages with Human Settlements Delivery Processes
NHNR Phase 1, 2 & 3
Allocation Guideline Overview
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3. History - Background
The previous Minister of Housing (Minister L Sisulu) requested for the development of an Allocation Strategy in 2008;
To address allegations of mal-administration & fraud regarding the allocation of housing subsidy dwellings that surface during the N2 Gateway project & the media;
To over come these challenges we have to ensure that the allocation of housing opportunities are done in a:
Fair
Transparent
Auditable
People have confidence in the process
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4. History - Background
The previous Minister of Human Settlements (Minister T Sexwale) requested for the development of register to enable citizens to register their need for adequate shelter;
Register to be utilized for the allocations of housing opportunities based on the criteria as contained in the Allocation Guideline & provide for provincial specific criteria;
The National Housing Needs Register (replaced the previous Demand Database) was launched during the Minster’s Budget Speech in 2010 ;
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5. Background -Current Situation
The current functionality has been enhanced to provide for the following:
Interface that can be used on different devices e.g. smart phone, table, note book;
SMS service to enable communication with citizens e.g. acknowledgement that the household has registered their need for adequate shelter, request to update their household information, that they have been selected to benefit on a housing project & need to complete a subsidy application forms;
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6. Background - Current Situation
Linkage with HSS that will update the associated records on the NHNR with the household’s status on HSS e.g. captured on HSS, approved to benefit from a housing subsidy
Some minor enhancements have been completed as well and
The Department will be conducting testing in the next three weeks to determine if the system function as expected based on the new functionality added.
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7. Approach - NHNR
User Requirements Specifications was obtained via workshops with various role players;
Technical specifications was developed based on user requirements, questionnaire & allocation guideline;
Development completed & tested;
Records from the Demand Database was transferred to the (NHNR);
Information session conducted with provincial & municipal role players and
Training material & program was developed & deployed;
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8. National Housing Needs Register – Existing Records – Waiting Lists
Existing records can be imported if the records meet the minimum requirements (location information, physical address, dwelling type, access to water, gender, martial status, relationship of household members etc) :
Provide National Department with records
National Department conducted an analysis & provide a detail report
Based on outcome of analysis data can be imported onto the National Housing Needs Register
Records available on National Housing Needs Register
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9. National Housing Needs Register – Implementation
Business - Strategy that address the following
Communication plan:
Message: registration of need for adequate shelter NOT an application for a subsidy
Update information to ensure relevance
How will the message be communicated
Implementation plan:
How will the NHNR be implemented e.g. households to visit municipal offices / municipal staff to visits households to obtain the required information / mass registration
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10. National Housing Needs Register – Implementation (continue)
Implementation plan:
Direct capture / physical questionnaire to be completed
Business Champion
Owner of the process, manage implementation & maintain
Ensure that resources are available (budget & people)
Provide reports to other business units & Allocation
Promote the NHNR
Data Capturers
Staff to capture, update & assist with enquires from public
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11. National Housing Needs Register – Implementation (continue)
Link with the province & national:
Training requirements
Data quality
Meetings
Location information
Provide information - municipality, town & area
Request new areas to be added
Link with IT
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12. National Housing Needs Register – Implementation (continue)
Role of IT
Connectivity - workstation can connect to the internet
Ensure that required infrastructure is in place
Workstations is setup to minimum requirements
Support NHNR Users with IT related issues
IT Requirements is addressed later in the presentation
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13. Implementation
National Department provide assistance to provinces & municipalities to develop a strategy for the implementation of the NHNR & Allocation Guidelines:
Communication (Questionnaire v Subsidy Application)
Approach (Household based, mass registration, area based, etc)
Resources (Staff & funding)
Roles & Responsibilities (National, Provincial & Municipal)
Champions (Provincial & Municipal)
Development of provincial specific Allocation Policy
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14. NDHS Role & Responsibility
Maintain guideline, questionnaire & application;
Support too provinces & municipalities;
Overview & Information sessions – management;
Training;
Data analysis of records outside the NHNR;
Data Import;
Review & updating of location information and
Infrastructure (Servers & Licensing);
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15. National Housing Needs Register
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16. NHNR- Overview Benefits (Medium – Long Term):
Obtain a better understanding of the country’s housing need & backlog;
Plan & budget better to enabling the delivery of housing based on identified need and
Understand the dynamics & needs of the potential beneficiaries on a household level;
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17. NHNR- Overview Benefits (Short Term):
A single integrated database of potential beneficiaries;
Captured data verified for accuracy;
Integration with existing provincial data (depending on quality & usability);
Comprehensive decision making capabilities and
Aligned reports & statistics on housing needs information from all provinces;
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18. National Housing Needs Register - Overview
Benefits (Short Term):
Allocation of housing opportunities in a manner that greatly reduces mal-practices & corruption;
Transition to NHNR is seamless & requires :
Internet connectivity
User attending training session & pass
Register on HSS Online & NHNR
Complete User Access Requests form
Access granted by National Department
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19. Linkage with Human Settlements Delivery Processes
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20. Delivery Business Model – First Level
Planning and Budgeting Management
Project Management
Contract Management
Beneficiary Management
Financial Management
Needs assessment
Determine settlement development status
Planning
Project planning
Project Progress monitoring
Project closure
Acquisition / SCM
Contracting for Design Facilitation Phase
Facilitate Contracting for Construction
Housing Needs Registration
Allocation
Subsidy management
Claims
Payment
Reconciliation
Quality assurance
Unit handover
Budgeting
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21. Determine settlement development status
Planning & Budgeting – 2nd level
Needs assessment
Determine human settlement needs
Link needs to Strategic Priorities
Prioritise Housing Needs
Determine settlement development status
Survey Settlement Development Status
Analyse feasibility of settlement
GAP analysis
Funding requirement
Planning
Define Programme / Projects
Prepare Project Budget
Annual business plan
Budgeting
Prepare Budget
Approve New Housing Project
Prepare Consolidated National Housing Plan
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22. Housing Needs Registration Allocation of Housing Opportunities
Beneficiary Management – 2nd level
Housing Needs Registration
Capture questionnaires
Enquiries
Records for Allocation Committee
Allocation of Housing Opportunities
Prioritise Households qualifying assistance
Invite households qualifying for housing assistance to apply for housing subsidy.
Obtain completed subsidy application forms
Subsidy Management
Process Housing Subsidy Application form
Apply qualifying criteria (Searches)
Investigate “failed” search result
Apply 1st & 2nd level override
Approve Applicants
Unit Handover
Site meeting
Sign Tenure letter
Hand over of tenure certificate
Conveyancing
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23. Functionality NHNR – PHASE 1 Capturing / Editing / Viewing Reporting
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24. Home Page
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25. View Questionnaire
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26. Example of Reports (Questionnaires per Province, Municipality and Town)
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27. Example of Reports (Dwelling Type)
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28. Functionality NHNR – PHASE 2 Searches Create / Submit / View
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29. Phase 2 – Search Service
Results are available and can be sorted in the grid
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30. Functionality NHNR – PHASE 3 Allocation Criteria / Select/ Review/ Commit
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31. Phase 3 – Selection Criteria
Allocations can be created based on selected criteria
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32. Phase 3 – Selection Criteria
Allocations can be viewed as reports
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33. Allocation Guideline
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34. Approach – Allocation Guideline
The policy directorate at a national level assisted with the development of the guideline;
Guideline was work shopped with provincial departments of human settlements;
Presented to Portfolio Committee on Human Settlements;
Finalized & circulated to relevant role players, indicating that provincial policies need to be developed based on the content of the guideline in conjunction with municipalities and
Questionnaire that need to be completed by households registering their need for adequate shelter;
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35. Salient features of the Strategy
The allocation process has been depoliticized;
A fair, transparent & auditable process for the selection of potential beneficiaries was introduced;
Priority criteria have been introduced;
Provides guidelines for each National Housing Programme; and
It is directly linked to the National Housing Needs Register;
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36. Salient features of the Strategy
Qualification Criteria
The entry level & general criteria of the subsidy scheme still apply;
Programme specific criteria also still apply;
Priority criteria were introduced:
The Aged &disabled;
Families and
Women headed households with children;
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37. Salient features of the Strategy
Persons registered on the National Housing Needs Register do not automatically qualify for subsidies;
Persons on the Register will be invited to complete application forms when housing opportunities become available;
All applications so received will be subject to verification & a structured evaluation & approval process
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38. Application of the Strategy
It applies to housing opportunities created through:
Integrated Residential Development Programme (IRDP) and
The Upgrading of Informal Settlements programme
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39. Application of the Strategy
The guidelines do not apply to:
The individual Subsidy programmes;
Consolidation subsidies;
PHP subsidies and
Rental housing programmes (occupancy).
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40. Institutional Architecture
The guidelines suggest the following role players:
The Allocation Committee (AC);
The Provincial Departments of Human Settlements;
The Municipality;
The National Department (optional);
The Project Manager &
External auditors, where applicable.
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41. Institutional Architecture
The Allocation Committee must:
As a minimum comprise of the following public sector officials:
Two members - Office of the City Manager;
Two members - Provincial Department of Human Settlements
Chair is from the Office of the City Manager
May not include any political office bearer.
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42. Allocation process When houses/opportunities become available:
The municipality will determine the selection criteria to apply for the specific project- region, priority status etc.;
It will request the province to obtain a list of potential beneficiaries from the National Needs Register that meet the set criteria;
Once received, the AC will verify the list & request the project manager to contact the persons on the list & invite them to apply for housing subsidies;
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43. Allocation process
The PM will liaise with each applicant in collecting all the documents and the selection of stands and houses;
Application documents may not be older that six months;
The applications received will be assessed by the AC against the list and
The applications are then submitted to the MEC for approval.
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44. “We have come a long way – Celebrating 20 Years of Freedom!”
THANK YOU
“We have come a long way – Celebrating 20 Years of Freedom!”
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