1. Participative Management and Leading Teams
Chapter Eight
Participative Management and Leading Teams
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

2. Learning Objectives
Understand when and why participation should be used
Explain the role of culture in the use of participative leadership
Specify the elements of effective delegation
Clarify the role of leadership in self-managed teams
Explain the principles of self-leadership
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

3. The Continuum of Participation
Organizational Structure
Traditional
organization
Team-based
organization
Occasional
use of teams
and employee
participation
High management
Control – No employee
Participation
Total delegation
High employee
Participation
Management Control
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

4. Methods of Participation and Results
Information sharing
Group decision making
Use of teams
Empowerment
Profit sharing
Stock-option plans
Results
Clear positive impact on performance, profitability, competitiveness, employee sat
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

5. Criteria for Use of Participation
When the task is complex and quality is important
When follower commitment is needed
When there is time
When the leader and follower are ready
When the leader and followers can easily interact
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

6. Benefits of Participation
Development of followers
Better decision on complex tasks
Increase in follower motivation and commitment
Opportunity to empower followers
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

7. Delegation
Continuum: From giving a task to employee to accomplish to resembling participative management
Benefits
Time and stress mgt tool for managers
Employee development
Increase sub. mot. and satis
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

8. Guidelines for Good Delegation
Delegate pleasant and unpleasant tasks
Clarify goals and expectations
Delegate authority along with responsibility
Provide support
Monitor and provide feedback
Delegate to different followers
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

9. Excuses for Not Delegating
My followers are not ready
They do not not have the skills
I am uncomfortable delegating my tasks
I can do the job quicker myself
My followers are too busy
I am responsible for my followers mistakes
My own manager may think I am not working hard enough
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

10. Characteristics of Teams
Members are fully committed to common goals they develop
Members are mutually accountable to one another
Members trust one another
Collaborative culture
Shared leadership based on facilitation
Synergy (as team achieve more than each individual)
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

11. Self-Managed Teams Power to manage their own work
Members with different expertise and experience
No outside manager and power to implement team decisions
Coordination with other teams
Internal leadership based on facilitation
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

12. Building Trust communication Open Integrity Reward Mutual respect
cooperation
Mutual respect
and support
Trust
Competence
and hard
work
Fairness and
equity
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

13. Elements of Self-Leadership
SL: process of leading people to lead themselves
Developing positive and motivating thought patterns
Personal goal setting
Observation and self-evaluation
Self-reinforcement control and monitoring
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

14. Team Leadership Roles Team Leader Help team develop
implementation plan
Continue to do
real work
Obtain necessary
training
Team Leader
Clarify the team’s
boundaries
Observe from a
distance
Counsel and encourage
team members
Help team define
its goals and tasks
Assess team
skills
Manage conflicts
and relationships
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

15. Leadership Challenge Focus on guidelines for delegation
Listen to feedback, even if unpleasant
Tasks should be spread among followers
Delegation to different people provides opportunity to develop followers and observe performance
Volunteers are highly valuable; they have the motivation to do the task
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

16. Leading Change: Anne Sweeney
Focus on giving her team credit
Passion for innovation
Enjoys new tasks
Find the right people and give them room
Hands-off manager
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

17. Leadership in Action: John Mackey
Entirely team-based organization
Empower employees
Profit and gain-sharing
“Declaration of interdependence”
Employee happiness
Continuous learning
Internal promotions
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall

18. Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.
Copyright ©2009 Pearson Education, Inc.  Publishing as Prentice Hall
Chapter 8 Participative Management Copyright ©2009 Pearson Education, Inc. Publishing as Prentice Hall