1. Effective Training: Systems, Strategies, and Practices, 4th Edition
Chapter One
Training in Organizations
P. Nick Blanchard and James W. Thacker
Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

2. The Purpose of Training
What is training and development?
Refers to a planned effort by an organization to facilitate the learning of job-related behavior on the part of its employees.
Involves knowledge and skill acquisition.
What are some goals of training and development?
Improving self-awareness
Increase skill in one or more areas
Increase motivation
Why do we need training?
A triggering event

3. The Purpose of Training
Strategies exist to improve an employee’s performance by directing efforts towards:
Cognition – thoughts and ideas
Behavior
Environment
Managerial Training
Management positions
Executive positions
Incentive plans

4. Trends in Training What are the trends in training?
Aligning training with the business strategy
Managing and developing talent
Improving the training function
Quality
Legal Issues
Organizational Roles
How does training fit in?
Executive positions
Incentive plans

5. The Training Environment
Concepts and meanings
Learning – a relatively permanent change in behavior that occurs from practice.
Behavior – includes the knowledge and skills acquired by people.
Knowledge – the organized body of facts, principles, procedures, and information acquired over time.
Declarative Knowledge – memory
Procedural Knowledge – organization
Strategic Knowledge – planning

6. The Training Environment
Concepts and meanings
Skills – capacities needed to perform a set of tasks.
Compilation – lower level – newly acquired
Automaticity – higher level – performance without thinking.
Attitudes – beliefs or opinions that support or inhibit behavior. Affects behavior.
Competencies – a set up KSA’s that enable a person to be successful at a number of similar tasks.

7. The Training Process Model
Needs Analysis Phase
Organizational Analysis
Design Phase
Task Analysis
Development Phase
Instructional Strategy
Implementation Phase
Pilot Programs and dry runs
Evaluation Phase
Process Evaluation