1. Degree Works Views- Not only For Students
Using the Diagnostic and Student View to Track issue

2. Views Utilized by our Office
Registrar Report
Student View
Diagnostic Report
Student Data Report

3. Registrar Report Used to check: Accuracy of Scribe
Why exemptions are not being enforced
Block qualifiers
Check for hidden requirements
Check if Equivalencies are being applied

4. Registrar Report
Check if Scribe is accurate

5. Exception not being enforced using apply here or also allow
Student View
Registrar Report

6. What may be preventing courses from Applying
View Block Qualifiers
Block Qualifiers

7. Cross Check Banner With Degree Works
Registrar Report
SCADETL

8. Student View
Diagnostic Report
Student Data Report

9. Diagnostic Report Used to verify Scribe
Check catalog dates on each block
Identify Scribe block ID
Quick check of the config settings
Class and GPA details

10. Diagnostic Report Cont.…
See the catalog year of each block
Provide move class information than Registrar Report

11. Diagnostic Report Identify scribe block ID
Verify if the right blocks are being pulled
Identify if a block has a secondary tag

12. Diagnostic Report Scribe Verification of If-Then Statements
The diagnostic report help to trace the logics.

13. Diagnostic Report cont..
Shows cross listed courses

14. Identify Curriculum Changes
Student View
Registrar Report
Diagnostics Report

15. Configuration settings information

16. Diagnostic Report cont..
Used for troubleshooting (transcript GPA verse DW GPA)

17. Analyst Question
Stephanie XYZ Degree Works is pulling the overall combined hours instead of the overall and the ETSU GPA doesn’t match. 

18. Answer : NOCR Course

19. Why is a class counting in the GPA?

20. Diagnostic View Why is my GPA so low when I have A’s and B’s?
Using the D.R to see that the student took Phil 1030 and failed that course.

21. View Custom Data (BAN080)

22. Upgrade Verification (4.1.3 to 4.1.4)

23. 4.1.3
4.1.4

24. 4.1.3
4.1.4

25. Student Data Report
Gives information about the student all in one spot
Useful to know which Degree Works table to run report on – helpful in identifying the fields the tables contain.
View the CRN # of course

26. New in 4.1.4

27. Report Help
Field Identification

28. Identify User Class or Role

29. Checking Student & Course Attribute
SGASADD
Student Attribute
SCADETL
Course Attribute

31. Why is the course not accepted?
Language major has a minimum grade rule of C or above

32. Finding CRN
Student took a course that is normally a standard grade but was given an alternate grade of “P”. Used data view to identify CRN # than update the appropriate table in Banner

33. East Tennessee State University
Questions
Presented by
Evelyn Roach
East Tennessee State University