1. College VIKING SET SAIL FOR YOUR CAREER Menu Management, Waiter Order & Meal Count Corporate Operation Manager’s

2. PAGE 2 College VIKING Learning objectives At the end of this online course, you will 1.Be familiar with editing an assigned menu for a particular meal. Ready for printing. 2.Navigating through the Waiter Order (WO) application, to place orders for meals. Seeing how these orders impact the galley on the MealCount. 3.Runnning reports on different ships/meals & dishes for analitical purposes.

3. PAGE 3 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz

4. PAGE 4 College VIKING Login to the MXP application Locate the MXP application shortcut and double click to launch it. The MXP application login screen will appear. Enter your user name and password in the fields. Press the Logon button to proceed.

5. PAGE 5 College VIKING Login to the MXP Menu Management Navigate to the MXP login screen, then Menu Management From the drop down select Cruise Menu Cycles

6. PAGE 6 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz

7. PAGE 7 College VIKING Cruise Menu Cycles, Pre-meal Checks Once in Cruise Manu cycles Pres

8. PAGE 8 College VIKING Pre-meal Checks, Correct meals & Dishes Is the correct meals & dishes assigned for that day.

9. PAGE 9 College VIKING Pre-meal Checks, Staff assignment Have staff been assigned for meals scheduled for that day.

10. PAGE 10 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz

11. PAGE 11 College VIKING Editing of Dishes Dish changes may need to happen from “Time to Time”

12. PAGE 12 College VIKING Printing of Menus Once a menu is ready to print the onboard user carries this out from MXP.

13. PAGE 13 College VIKING Printing of Menus, continued Once a menu is ready to print the onboard user clicks Create Menu.

14. PAGE 14 College VIKING Printing of Menus, continued Once a menu is ready to print the onboard user clicks Create Menu.

15. PAGE 15 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz

16. PAGE 16 College VIKING Accessing MXP Waiter Order Application Each user will be able to login to a mobile device

17. PAGE 17 College VIKING User & Pin code access Each waiter has unique access to a mobile device

18. PAGE 18 College VIKING User & Pin code access, continued Each waiter must also be signed on the ship.

19. PAGE 19 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz

20. PAGE 20 College VIKING Placing Orders: Venue selection

21. PAGE 21 College VIKING Meal Selection

22. PAGE 22 College VIKING Table selection

23. PAGE 23 College VIKING Table selection continued

24. PAGE 24 College VIKING Table grid overview

25. PAGE 25 College VIKING Gender selection

26. PAGE 26 College VIKING Dish selection by course

27. PAGE 27 College VIKING Serving styles

28. PAGE 28 College VIKING Predefined Options

29. PAGE 29 College VIKING Comment indication

30. PAGE 30 College VIKING Dish Details

31. PAGE 31 College VIKING Ready to Place the Order

32. PAGE 32 College VIKING Device shows Order sent

33. PAGE 33 College VIKING All Orders Taken

34. PAGE 34 College VIKING Table Actions

35. PAGE 35 College VIKING Shading showing the groups

36. PAGE 36 College VIKING The Queue shows a running order of dishes

37. PAGE 37 College VIKING Ticket tab shows all tickets electronically

38. PAGE 38 College VIKING The Dishes tab gives a full Menu overview

39. PAGE 39 College VIKING Special Order “Star” tab

40. PAGE 40 College VIKING Special Order Dish per course

41. PAGE 41 College VIKING Special Order Dish full description

42. PAGE 42 College VIKING Creating a new request, selecting a venue

43. PAGE 43 College VIKING Complete as much information as possible about the request

44. PAGE 44 College VIKING Guest information comes from PMS

45. PAGE 45 College VIKING Maître's – Super user access

46. PAGE 46 College VIKING Maître's – Super user access continued

47. PAGE 47 College VIKING Maître's – Super user access continued

48. PAGE 48 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz

49. PAGE 49 College VIKING The Meal Count

50. PAGE 50 College VIKING Counts of all dishes on the menu

51. PAGE 51 College VIKING Dish count by filtered dishes – Station Display

52. PAGE 52 College VIKING Special Orders listed, with order taken time for preparation time.

53. PAGE 53 College VIKING Order time and placed to give the kitchen advanced warning

54. PAGE 54 College VIKING Once completed font changes to indicate served.

55. PAGE 55 College VIKING Updating Prepared Amounts directly

56. PAGE 56 College VIKING CHAPTERS Chapter 1 Login to the MXP Menu Management Chapter 2Cruise Menu Cycles, pre-meal checks Chapter 3Editing dishes, Printing of completed menus Chapter 4Login to the MXP Waiter Order application Chapter 5 Placing Orders Chapter 6Galley implications Chapter 7MXP Reports Chapter 8Quiz

57. PAGE 57 College VIKING Login to the MXP application Locate the MXP application shortcut and double click to launch it. The MXP application login screen will appear. Enter your user name and password in the fields. Press the Logon button to proceed.

58. PAGE 58 College VIKING Once logged into MXP go to Reports

59. PAGE 59 College VIKING Select Waiter Order and Meal Counts

60. PAGE 60 College VIKING Select the date for the report to run

61. PAGE 61 College VIKING The report is fully exportable

62. PAGE 62 College VIKING Quiz 1 If a waiter tries to login and when selecting the venue, a popup reads. „You have no work schedule for the assigned meal“ A.The waiter isn‘t assigned for the meal in MXP. B.The waiter has the wrong pin code. Correct answer: A

63. PAGE 63 College VIKING Quiz 2 Can a waiter look at another waiters tables? True False Correct answer: True

64. PAGE 64 College VIKING Quiz 3 Can a waiter edit at another waiters tables and place orders for them? True False Correct answer: False

65. PAGE 65 College VIKING Quiz 4 Can the Maitre view a waiters tables and change an order? True False Correct answer: True

66. PAGE 66 College VIKING Quiz 5 If a dish is required to be changed, can the CDC create an emergency dish from their grandmothers cook book? True False Correct answer: False

67. PAGE 67 College VIKING Quiz 6 Can dishes on the menus be replaced by reception before printing? True False Correct answer: False and Why? The original dish will still appear on the waiters mobile device.

68. PAGE 68 College VIKING Quiz 7 Where can you run reports in the MXP application? Itinerary/Ports/Tour Program menu Reports menu Correct answer is: Reports menu

69. Any question?

70. PAGE 70 College VIKING Thank you for your participation in this course