1. LAGOS BUSINESS SCHOOL (LBS) BUILDING ETHICAL LEADERS AT ARTHUR ANDERSEN BY DR. FRANCA OVADJE

2. LAGOS BUSINESS SCHOOL (LBS) AA’s Mission Statement 2 “A worldwide partnership of dedicated business professionals with the analytical skills, personal integrity and objectivity needed to serve clients and the public interest. Each national practice seeks to provide the highest quality service to each of its client’s through a responsive and effective relationship led by a partner who understands and cares about the client’s business shared values enable us to bring the collective knowledge, expertise and resources of the worldwide organization to each client engagement and provide our people with outstanding career opportunities”

3. LAGOS BUSINESS SCHOOL (LBS) AA’s Values Excellent services to clients Teamwork Respect for the Person Professionalism & Ethics “The day a professional takes his eye off the client and starts worrying about growth and profits – that is the day he will begin to fail. Do the best you can all the time for every client everywhere, and you’re bound to succeed. There’s no other way” (Ellis, 2013:225) 3

4. LAGOS BUSINESS SCHOOL (LBS) Finding Stars “The success of a firm is to identify stars, hire them and develop them otherwise you are going no where” B for brain A for ambition L for leadership I for integrity 4

5. LAGOS BUSINESS SCHOOL (LBS) Finding Stars “Integrity tied everything together and it consists of everything you need; honesty, good ethics, good behaviour, the right family background” 5

6. LAGOS BUSINESS SCHOOL (LBS) Training and Developing Stars “People had to keep improving to keep delivering” 5% to 8% of its gross earning on training Training: – Soft skills – Technical skills – Supervisory skills – Leadership skills 6

7. LAGOS BUSINESS SCHOOL (LBS) Performance Management “The performance evaluation system basically tracks what you are technically and what you bring from a culture perspective” Transparent System Up or Out Systems 7

8. LAGOS BUSINESS SCHOOL (LBS) Building the Andersen Culture “Culture is an intangible thing but the effect is palpable. You could feel it and see it in the people, the organization, the process and the philosophy” “We don’t mind being poor; being professional is more important” 8

9. LAGOS BUSINESS SCHOOL (LBS) Leadership “When you join Andersen you can have or you can be. Andersen is for people who want to be: meaning you take a long term view” “Breeding is extremely important; if you don’t breed you wont have a business” “The firm was uncompromising in a difficult environment” 9

10. LAGOS BUSINESS SCHOOL (LBS) Dick Kramer on Building Leaders “Pick the right people, develop them and get out of the way, they will know what to do” 10

11. LAGOS BUSINESS SCHOOL (LBS) Building Ethical Leaders 11 Leadership Great Principles Great Practice Great People