1. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND working group Jim Lockard, Joel McCamley Co-Chairs

2. NENA Development Conference | October 2014 | Orlando, Florida Objective  Discuss 08-506 ESIND work group  Update on progress  Seek additional WG membership  Provide schedule

3. NENA Development Conference | October 2014 | Orlando, Florida What is the purpose of 08-506 ESIND  Informational document  Meant to provide guidance  Not a standard  Identifies high level technical areas for all ESInets  Planning support  Foundational ESInet criteria

4. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  Covers the design of ESInets at OSI layers 1, 2, and 3  Reliability and availability service levels are discussed  Performance requirements  Service level agreements for operators  Aspects of network security  Prioritization  Traffic engineering  Network management and monitoring

5. NENA Development Conference | October 2014 | Orlando, Florida What is an ESInet?  An ESInet is a managed IP network that is used for emergency services communications, and which can be shared by all public safety agencies.  It provides the IP transport infrastructure upon which independent application platforms and core functional processes can be deployed, including, but not restricted to, those necessary for providing NG9-1-1 services.  ESInets may be constructed from a mix of dedicated and shared facilities.  ESInets may be interconnected at local, regional, state, federal, national and international levels to form an IP-based inter-network (network of networks).

6. NENA Development Conference | October 2014 | Orlando, Florida What is NG9-1-1?  NG9-1-1 is an Internet Protocol (IP)_based system comprised of managed Emergency Services IP networks (ESInets), functional elements (applications), and databases that replicate traditional E9-1-1 features and functions and provides additional capabilities.  NG9-1-1 is designed to provide access to emergency services from all connected communications sources, and provide multimedia data capabilities for Public Safety Answering Points (PSAPs) and other emergency service organizations.

7. NENA Development Conference | October 2014 | Orlando, Florida ESInet / NG9-1-1 Functions  ESInet’s  Physical connections  Network topology  Routers / Switches  Interconnections  Redundant networks  Bandwidth  The foundation for applications and functions  NG9-1-1 Functions  Logical functions  Logical topology  Functional elements  Internetworking - Network addressing (IP, SIP, etc)  Security  Applications  Utilization of the ESInet

8. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  The intended audience for this document includes network architects that are tasked with designing ESInets and 9-1-1  Entities or state authorities that are working with consultants and service providers to procure an ESInet  Provide 9-1-1 entities and state authorities with the background information necessary to identify their requirements  Define the concepts and vocabulary  08-506 ESIND does not (by itself) provide all of the necessary details to properly design ESInets

9. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  Meant to be used in conjunction with Standards documents, not as a substitute for them  A summary of the core requirements for an ESInet are included in the NENA 08-003 v 2.0 Detailed Functional and Interface Specification for the NENA i3 Solution – Stage 3 are as follows:  The network between the PSAP and the ESInet will be a private or virtual private network based upon TCP/IP  It will have scalable bandwidth to support new enhanced services.  The Emergency Services IP Network shall be a conventional routed IP network  MPLS or other sub-IP mechanisms are permitted as appropriate

10. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview (cont)  The PSAP should use redundant local area networks for reliability  PSAP LAN to the ESInet must be resilient, secure, physically diverse, and logically separate  The ESInet shall be engineered to sustain real time traffic, including data, audio, and video  Connections between the PSAP and ESInet shall be secured TCP/IP connections  ESInets should be capable of operating on IPv4 and IPv6 network infrastructures

11. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  OSI Layer 1  Copper  Fiber  Coax  Wireless – 3G, 4G, 4G LTE  Microwave  Satellite

12. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  OSI Layer 2  HDLC – T1/T3  Frame Relay  Asynchronous Transfer Mode (ATM)  Metro Ethernet  Multiprotocol Label Switching (MPLS)

13. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  OSI Layer 3  IP Addressing  Dynamic Routing Protocols  Interior Gateway Protocols

14. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  Availability and Reliability  Provides definitions of each  Achieving 5 “9’s”  Achieving availability and reliability in legacy PSAPs  Definition of failure metrics  Discussion on Series and parallel availability and reliability

15. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  The NENA 75-001 Security for Next-Generation 9-1-1 Standard (NG-SEC) contains a number of sections which apply to ESInets including;  Security Policies  Information Classification  Safeguarding Information Assets  Physical Security Guidelines  Network and Remote Access Security Guidelines  Change Control Documentation  Compliance Audits and Reviews

16. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  ESInets should be NG-SEC compliant  Session Border Controllers  Internet Access within a PSAP (NEW)

17. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  Network Management and Monitoring  Discusses operational and administrative configurations and functions  Performance Requirements  Packet Loss  Jitter  Latency  Network Monitoring (NEW) – primarily deals with voice quality

18. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  Hardware and Network elements  Service Level Agreements  Offers best practices in defining SLA’s  Redundancy  Metrics for Monitoring, Maintenance

19. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  Local Area Networking

20. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  Traffic Engineering  Dimensioning ESInet Data Circuits  Traffic Policing  Traffic Shaping  Quality of Service (NEW additional text)

21. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  Interconnection and peering (NEW)  Domain Name System (NEW)  Operation  Architecture  Management  Multi-homed DNS  Single homed DNS

22. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND overview  Network Architecture

23. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND New topics  Interconnection and peering  AS numbering and ARIN  Performance requirements  Modification of metrics  Possible measurement tools  DNS  Better descriptions of DNS implementation and operation  Voice Quality  Contained in Network Monitoring

24. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND - support  We welcome additional WG members from the PSAP community  Interested in gathering information about the Operation and Administration of ESInets  WG is seeking more vendor community involvement  Interested in gathering more “real world” / “real experiences”

25. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND schedule  WG meets every Friday via Join.Me and Conference call  11 AM – 12 PM EST  Current schedule update?

26. NENA Development Conference | October 2014 | Orlando, Florida 08-506 ESIND team  Jim Lockard, WG Co-chair  jim@lockardsa.comjim@lockardsa.com  412-400-6465  Joel McCamley WG Co-chair  joel@911authority.comjoel@911authority.com  814-242-5526