1. 1 CHIMA 2014 Conference Panel Presentation by Barbara McLean, CHIM, Director, Central Operations & Services, CIHI

2. Current Role Director, Central Operations & Services Branch, Information Technology & Services (ITS) Division, CIHI spans the areas of IT infrastructure, technology and solutions, ITS operations and central client services (budget ~ $14.5m; includes capital budget for entire organization) 5 departments (74 staff) - includes both technical (ranging from Database and Server Administrators, Developers, Network/Desktop Technicians) and non- technical Client Service roles. Co-located between Toronto and Ottawa (approximately a 60/40 split) 2

3. Next Step Career Path 3 Hamilton Health Sciences Centre - MRT/HRT (McMaster site - 6 years & HGH - 3 years) Returned to HRA School – 9 months HMRI – Liaison (Client Services) Representative – 6 years CHRA - Membership Service Coordinator – 2 years HMRI/CIHI – Manager, Client Services – 7 years CIHI – Manager, Product Reengineering ~ 1.5 years CIHI – Manager, IT Operations – 12 years (evolved from Production Systems & increased responsibilities) CIHI – Acting Director, ITS Applications Development/Central Client Serv. – 2 years CIHI – Director, ITS COS 1.5 year HRT/HRA HRA MIDDLE MANAGEMENT SR. MGT Traditional Non- Traditional Fanshawe College + Acting Manager, Classifications ~ 6 mo.

4. Growth & Opportunities Open Opportunistic Look outside the box – evaluate your skills/experience and how they translate to different job opportunities Build on your capabilities 4 Manage Coach Communicate Lead

5. HIM Careers at CIHI AreasRoles Classifications & TerminologiesProgram Leads (5) Acute & Ambulatory Care Information Program Area Program Consultants (3) Methodologies & Specialized Care (e.g., Case Mix) Project Lead (1) Privacy & General CounselClassification Specialists (17) Integrated eReportingClient Service Representatives (6) Information Technology & Services (ITS) Senior Analysts (2) Regional OfficesManager (1), Director (1) 5

6. AIM 6 Extensive knowledge & experience of ICD-10-CA/CCI Health Info Concepts & Application Project Management Manipulating and Analyzing Large, Complex Databases Programming in SAS (or other statistical software) EHR & Systems Adult Education &/Or Specialized Training Concepts Results Oriented, Analytical Thinker Skills needed for HIM Careers at CIHI