1. USAREC Annual Leaders Conference
February 11, 2015
Ms. Vickie LaFollette
Office of Military Family Readiness

2. Family Readiness System
The Family Readiness System (FRS) is the network of programs, services, people and agencies, and the collaboration among them, that promotes the readiness and quality of life for service members and their families. The programs and services available through the FRS can help both the military member and the family member develop new skills and tackle life’s challenges – in every stage of military life
DoDI , Military Family Readiness, 12 July, 2012
I want to take a few moments to discuss the Military Family Readiness System concept;
This is a term we have used to “label this concept.”
The FRS is made up of many organization delivering a vast array of services and is based on a integrated service delivery model through which customers can seamlessly access services
The FRS is a concept to describe the inter-connectedness between the agencies, collaborators, non-federal entities that are essential to support both the AC, RC and the Geo Dispersed
The focus is multiple networks/agencies/organizations coming together to meet the needs of SMs and FMs -

3. Family Readiness Access Points
Active Component
Army Community Service/USAREC Family Programs/Cadet Command Family Programs
Marine Corps Community Services
Navy Fleet and Family Support Center
Airman and Family Readiness Center
Military and civilian agencies and organizations (Chaplains, Behavioral Health)
Guard/Reserve Component
National Guard Family Program
Army Reserve Family Program
Navy Reserve Family Readiness
Marine Forces Reserve Family Program
Air Force Reserve Family Program
Military and Civilian agencies and organizations
We are continuing to socialize and standardize the FRS concept so we all come from a common language. By doing this we can strengthen connections to other service providers within the Family Readiness System to better connect SM/FSs to all available resources
These are some examples of access points within the Family Readiness System
Other Examples includes Military Agencies, Civilian Agencies, State and Local, Non-Federal Entities work in collaboration to support SM and FM – what are some examples you can think of:::
DRAW DIAGRAM: Service Member/Family Member at the center with all the supporting agencies as spokes of the wheel or as part of the network galaxy that support the quality of life for SM and FMs.
USAREC – you are a focal point for Recruiters, SM, FM and leadership; however, it is difficult for anyone agency to support all the needs of a population; so they must rely on outside agencies/networks, etc to support – these networks of support can either be formal/informal
As the research indicates, SM/FMs will reach to each other/family or friends prior to reach out to FPs/Leadership –
so we need to have no wrong door/access point to assist SM/FM’s

4. Programs and Services
Mobilization and deployment assistance
Family Advocacy Program
New Parent Support Program
Relocation assistance
Personal financial management
Exceptional Family Member Program
Spouse education and career services
Non-medical individual and family counseling
Family life education
Information and referral
Emergency family assistance
Transition Assistance
These are some of the elements within the FRS; these examples of some of the programs and services covered under DODI 1342, Military and Family Readiness;
We cannot do this alone; especially with dwindling resources to provide programs/services
There are programs and services offered by others within the FRS that support and enhance the quality of life for SM and FMs (chaplains, schools, BH, Land-grant Universities, etc.)
There are other programs and services but these are within the Family Programs portfolio
We cannot do it alone…our communities collaborators help!

5. Community Capacity Building Overview
I want to transition to an initiative called Community Capacity Building
Community Capacity Building is a joint initiative between DoD and USDA Land-grant universities.

6. Community Capacity Building
Goal of community capacity building is
to increase the ability of people to take care of each other
take care of their community
Equals partnerships/collaboration
Requires actions that show
that there is a sense of shared responsibility
“collective competence” = together good things can happen
The Goal of community capacity is to increase the ability of people to take care of each other –
The ultimate goal of community capacity building for SM/FMs is to build autonomy and resilience; not to foster dependence ; as we discussed before, SMs and FMs turn to each other or friends before turning to Family Readiness System;
We had a meeting a couple of weeks ago with Service Program Mangers to discuss this concept – did it resonate with field -- as we had received feedback during accreditation visits – that we don’t do this
So we discussed this concept of community capacity building – what the Services realized is that “they do this” – they just call it a different name such as partnership, collaboration, outreach – this is a standard practice in most centers – but called differently – it is a way to ensure we have the resource capabilities to provide programs/services to SM/FM’s – not all provided by the Military
It is crucial that we build collaboration (capacity) both within the military and civilian communities to meet the needs of this population; especially as we see dwindling resources and this population is returning home/staying home for longer periods of time (less relocation and lessening of deployments)
I see this as what the Services have always done

7. Shared Responsibility
Community Capacity
Collective Competence
Desired Results
Shared Responsibility
Let’s look at how community capacity increases because of relationships. Many people care about your community and feel a sense of responsibility for taking care of it -- and the other people in it. Some of those people already work in formal agencies -- and most people are connected to others in informal ways. Shared responsibility grows as people interact and talk with others about the issues in their community. When people’s feelings lead to action, they demonstrate collective competence. This increases community capacity AND the chances of reaching their desired results.
grows because of formal and informal relationships/networks

8. Learning Modules Community Capacity Building Learning Modules
Part of Military Family Support Training System (MFSTS)
Nine (9) modules
Online, interactive; housed on Military OneSource
Modules are open to public (Military and Civilian)
Strength based readiness tools and practice strategies
To assist with better understand this concept of community capacity building OSD in collaboration with our USDA land grant partners developed 9 modules. The goal of these modules is to help you plan and develop programs for communities that promote collaboration and capacity building.
The first 3 modules are the basics/core modules – everyone should take/review ; the last 6 modules are what we called “Advanced” and will provide additional information
Module 1: Community Action and Change – Overview of the approach and how you use this concept
Module 2: Becoming a Community Building Organization – describes how staff members can build and strengthen capacity
Module 3: Results Focused Planning – promotes a 4 step process for achieving results
These modules are not mandatory but will assist in standardizing a common language and concept as we work across Services (AD/RC) and the civilian community
Modules are available to both military and civilian; and are hosted on MOS and are based on an adult learning concept Certificates of completion will be included. Expected deployment end of 2n QTR FY15

9. Community Capacity Inventory
Web based tool
Assists military leadership, management and staff identify individual, family and community strengths and needs of Service members and spouses within a geographic area
Participants include Service members and spouses
About 15 minutes to complete
Deployment expected summer 2015
The Community Capacity Inventory is an online tool to assess how prepared SM/FM are to manage life challenges associated with military lifestyle. The inventory includes categories such as Military and Family Readiness, Preparedness, Family Support Programs and Services, Unit Leaders, Informal Networks, Community Resources as well as demographic information and feedback about the tool.
Completion of the tool is voluntary; responses are voluntary; an aggregate data report can be shared with Service reps and local community with the goal of enhancing/improving resources within the community (FRS). The inventory is not CAC enabled
Commanders/SFPD can pull this information and share with key stakeholders –code associated with report/inventory – but more to follow on how this works
We are in the final stages of this initiative before deploying in summer of We have developed a communications plan to share information about this inventory as well as about the Learning Modules which will be part of the Military Family Support Training System curriculum (under development).
Pam Cunningham at OSD is the Point of Contact for the project; Frankie, if you other have additional questions, please be so kind to consolidate questions and either send to me or forward directly to Pam Cunningham

10. Community Capacity Inventory
Four Step Planning Model:
Identifies priority issues/challenges
Defines readiness outcomes/defines desired results
Identifies formal systems and informal networks of support that promote readiness outcomes
Develops strategies that promote and build capacity within formal and informal networks of support
Once you have your report/results from the Community Capacity Inventory – we have described a 4-phase planning module – concepts are not new and will sound familiar
The first step is to identify and prioritize issues and challenges – we can’t address them all – so what is most important to this community/command (domestic violence, suicide, obesity, finances)
Then the second step is to define your desired results and outcomes (we want to Increase a safe and nurturing environment” Desired results need to be long term, measurable and tied to the actual issue
After you have prioritized the challenges/issues and defined your outcomes you will move to identifying both formal and informal networks of support such as MTF, LE, MH, CYS, FAP, etc) who need to be engaged to resolve and/build collaborators
And final develop and action plan / strategies
We have worked at this model in some capacity – but this puts common language; more of this planning model is included in CCB Module 3.

11. Plan My Move Application
I want to transition to an overview of the Plan My Move Application
Pull up website to demonstrate application of PMM
MOS:

12. Plan My Move
Plan My Move provides individuals with access to information, points of contact, checklists, planning tools, and information on education and employment
Plan My Move will put you and your family in charge of a smooth relocation to your new duty assignment
Begin by selecting your site information (Fort Knox) click "Get Moving". If your new assignment cannot be found, select a nearby location
Link:
Tool that will assist SMs and FMs as they transition to new installations
Conducted a Usability Study of the site in FY14;
Some of the recommendations
More user friendly, better customization of calendars and checklists; overall people felt application was positive

13. Plan My Move
Plan My Move allows for creating a customized plan and calendar designed just for you and your family
Customize your plan by creating an account. With a custom plan, you don't have to reenter your information each time you return. You just sign-in and get to work
Plan My Move works in concert with MilitaryINSTALLATIONS – information is pulled from this site to populate calendars

14. Plan My Move
We encourage individuals to access Plan My Move through this site (BOOK MARK); as this will ensure you have the most current link and information

15. Plan My Move
Once you access the application you will come to this page – this is your starting point
You would essentially fill in the blanks and click the Get Moving Button;
You also have the option to log in an create a customized tool – log on is required to protect information

16. Plan My Move
I have selected that I am currently at JBLM, moving to Fort Belvoir, this is my first move and I am not moving with a child with special needs

17. Plan My Move
If I selected traveling with Special Needs I would receive a Traveling with special needs checklist
The checklist encourages you to make sure you meet with your Exceptional Family Member Program coordinator/manager at your local installation and meet with your school personnel to review the child's individualized education program prior to planning your trip.  Make sure to hand carry a written summary of all important documents including the IEP with you on your trip.
It will also give your reminders of things to pack/have on had such as: Handicapped parking placard
Medical Alert jewelry or cards
Bath chair (remember it may take a few weeks for you to receive your household goods)
Patient lift 
Wheelchair or scooter 
Wheelchair tray
Wheelchair battery charger
Wheelchair transfer board

18. Plan My Move
If I didn’t select special needs this would be the calendar that you would see
There are 5 tabs across the top: Travel Checklist, Arrival Checklist, Documents to Hand Carry, Telephone Numbers, and a To Do Checklist
You have the capability to print day calendars

19. Plan My Move
You also have the capability to select a specific topic page
I have selected Destination Installation Overview for Fort Belvoir
This tab provides and overview of the installation, you can select the Contact Information Tab – provides you information on activities on fort Belvoir, you can selected the Major Units Tab (shows major installations, activities such as Engineer battalion, CID, DLA) the Community Information Tab connects you to information such as Cost of Living, Crime Reports, School Report Card. Additional you can used the Column on the right to select specific information such as childcare, housing, employment, or relocation assistance

20. Plan My Move
This tab provides and extensive Checklist in topic areas such as
Arrangements Confirm temporary lodging facility/hotel/motel reservations; Confirm travel reservations; Decide where you will eat your meals in advance of travel; Keep important phone numbers handy such as emergency relief
Make sure you have valid visas and passports; Make sure your ID card(s) are up-to-date; Pet travel and requirements
Preparation for packing Prepare first aid kit; Locate maps, print driving directions for trip or to and from airports; Locate reading material; Locate business cards; copy latest files from laptop and carry separately -- setup laptop/phone to pick up and send while on travel and at destination -- locate wireless cards, phone cord and Y connection for connecting laptop to phone system and an Ethernet cable Make sure to change your internet connection service and get a non-ISP specific address such as Gmail.
Packing Travel documents (airline, train tickets, itinerary, etc.); Money (credit/debit cards, cash, traveler's checks, phone card, travel advance); Identification (passports, driver's license, marriage/birth certificates, ID card, green card, etc.); Prescription medications, clothing items, toys, etc.

21. Plan My Move
Items under this tab are specific to your arrival responsibilities in a variety of topics such as
Report to Command
Personal Property and Transportation 
Child Care Facilities
Housing Information 
Health Care Concerns
Schools
Banking/Personal Finance

22. Plan My Move
Shares information about family documents along with tracking checklist:
Organize family records in a travel records kit.
Compile a personal file for each family member.
It is a good idea to keep any documents with your name, Social Security number and birth date in your possession at all times to avoid identity theft.
Examples:
Allotment records and copy of allotment application
Birth certificates (original or certified copies) for all family members
Copy of allotment application
Bank statements (checking/savings)
Car insurance, registration and title
Checks: blank, canceled and current statements
Child identification file
Credit cards
Deeds and mortgages
Divorce papers (discharge papers; death certificates and annulments as applied to divorce situations)
Driver's licenses
Educational report cards and records, and individual education plan documentation if applicable. Transcripts from colleges, universities, vocational training and business schools. Addresses, s, websites and phone numbers for these locations.
Identification cards for all dependents 10 years and older

23. Plan My Move
This tab just list important phone numbers you may want to have at the ready.
You can print and download this document

24. Plan My Move
This tool provides you a “list of to do items” and a timeframe in which to complete

25. Plan My Move
The SM has the capability to request a sponsor – if one has not been assigned.
Sponsorship is important for those who are new to the military, first time movers, moving with family, moving OCONOUS or with a family member with special needs
OSD has created an E-SAT (Electronic-Sponsorship Application and Training. This has been revised from earlier versions – this is a more robust tool, more user friendly, and is scenario based
Expect deployment of this application end of 2nd quarter; currently being reviewed for final by Services

26. Military Family Learning Network
Military Families Learning Network Overview
Before I begin : HOW MANY OF YOU HAVE EITHER HEARD OF THE MFLN or participated in any of the Webinars/Professional Concentration Areas
If you haven’t let me give you a brief overview as this is an exciting initiative for our professional staff not for SM and FMs
If you have heard of this initiative we would appreciate any feedback at the end of the presentation as we are continuing to build on this initiative
The key component for the Cooperative Extension Services role with the development of the MFLN is that it is a reciprocal relationship, i.e., the partnership. DoD charged the MFLN to assist in providing evidence-­‐ and research-­‐based professional development and resources (programming, publications, online social media engagement, etc.) for military family service professionals – NOT exclusive to DoD staff.
Because of this reciprocal relationship, there is an explicit expectation, from the DoD’s perspective and endorsed by the Cooperative Extension System (CES), that this content be made available for DoD, CES, and civilian community military family service providers. In an idealized condition, the participants engaged with the MFLN would include all appropriate and interested DoD, CES, and community military family service professionals. Having established this, content is developed that is appropriate for all of these audiences.

27. Military Family Learning Network
Department of Defense Instruction , Military Family Readiness, published July 12, 2012
Directs the military services to coordinate family readiness programming with other federal and non-federal entities to avoid redundancy and maximize the use of existing resources to the greatest extent possible
DoDI provides the authority/foundation for the collaboration with the Cooperative Extension Services MFLN

28. Military Families Learning Network
Provides access to national, comprehensive, interdisciplinary resources such as Land Grant University systems
Augments the professional development of our DoD family service professionals
MC&FP looks to the Learning Network to enhance professional development by blending education and on-line collaboration
The Learning Network is nimble, flexible, and responsive; characteristics that are highly valued in a fiscally constrained environment.
The success of these programs has encouraged the Department of Defense to expand programming in the areas of Military Caregiving, Family Development, Families with Special Needs, Early Intervention Services, Nutrition and Wellness, Personal Financial Management, Community Capacity Building, and a new concentration area entitled Military Family Lifecycle Transition Support (focusing on Relocation and Deployment), plus Network Literacy in every concentration area.

29. Military Families Learning Network
Cooperative
Extension
Services
Military OneSource
M&FSC, State Family Program Directors, RC Family Programs
I mentioned earlier that the Military Families Learning Network is intended to support our Military Family Readiness System. For the many military members who are not on and installation/geographically dispersed, we turn to:
State Family Programs Directors work for each state and support military members and their families who live in their state.
Military OneSource is the virtual employee assistance program for the Department of Defense and offers support 24/7/365 throughout the world.
Cooperative Extension Service is a logical place for service members to learn about support available in the civilian community.
These three parts, together, can provide support to military members and their families throughout the US especially those who do not live on an installation.
The Military Family Learning Network is especially useful tool for the Geographically dispersed professional staff as it may be more difficult to attend training. Not only is the training in a virtual environment, with a standard time for webinars at 1100 AM; webinars are also ARCHIEVED -- so professionals can review anytime

30. Military Families Learning Network
It means you have a tool to help you improve your personal job performance
It means you have evidenced-based training, supported by peer reviewed research, available at your desk, free of charge
It means you can earn continuing education credits to maintain your professional certification at your desktop, tablet or phone
We all want to do the best job we can. We are asked to do more with less, to reach our service members and their families, and each year they want to communicate in a different media!
I think the highlights here are professional staff can receive evidenced based training to enhance the job performance/skills set, ear Continuing Education Units – all of which will enhance service delivery to SM/FMs.

31. Military Families Learning Network
Join the Military Families Learning Network today!
Log in and join the conversation!

32. Military Families Learning Network
GRAB YOUR SMART PHONE
Now grab your smart phone and enter this address.
Get a jump on your professional development!
Check it regularly, and use the link on this page to sign up for reminders of all the webinars in the MFLN!
Take responsibility for your own learning!

33. Questions THANK YOU!!!!!