1. LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor1

2. LISTENING Hearing vs. Listening: LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor2

3. Hearing: A Physiological Process Involving: The vibration of sound waves on the eardrum The firing of electrochemical impulses from the inner ear to the brain LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor3 LISTENING

4. Listening: A Mental Process That Involves: Paying Attention To And Making Sense Of What Is Heard LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor4 LISTENING

5. Most People Are Poor Listeners: Understand Only Half Of What They Hear Retain Less Than 25% After Two Days LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor5 LISTENING

6. Listening Is An Important Job Skill Effective Listeners Hold higher positions Get promotions more often than poor listeners LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor6 LISTENING

7. Students: Close To 90% Of College Class Time Is Spent Listening Students With Highest Grades Are Usually The Ones With The Strongest Listening Skills LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor7 LISTENING

8. Listening To Improve Speaking Skills: Get Ideas Through Listening Lectures Television Radio Listening To Other Speakers LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor8 LISTENING

9. Four Types of Listening LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor9 LISTENING

10. Appreciative Listening Listening For Pleasure Or Enjoyment LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor10 LISTENING

11. Empathetic Listening Listening To Provide Emotional Support LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor11 LISTENING

12. Comprehensive Listening Listening To Understand The Speaker’s Message LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor12 LISTENING

13. Critical Listening Listening To Evaluate A Message With Intention To Accept Or Reject It LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor13 LISTENING

14. Most Important Listening For Public Speaking: Comprehensive Listening Critical Listening LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor14 LISTENING

15. Critical Thinking Skills Essential To Comprehensive Listening: Ability To Summarize Info Ability To Recall Facts Ability To Distinguish Main Points From Minor Points LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor15 LISTENING

16. Critical Thinking Skills Essential To Critical Listening: Ability To Separate Fact From Opinion Ability To Spot Weaknesses In Reasoning Ability To Judge The Soundness Of Evidence LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor16 LISTENING

17. Four Main Causes Of Poor Listening: Not Concentrating Listening Too Hard Jumping To Conclusions Focusing On Delivery And Personal Appearance LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor17 LISTENING

18. Seven Ways To Become A Better Listener LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor18 LISTENING

19. Take Listening Seriously Practice Resist Distractions Make A Conscious Effort to Pay Attention To The Message LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor19 LISTENING

20. Don't Be Diverted By Appearance or Delivery Set Aside Preconceived Negative Judgments About Looks Or Manner Of Speech Avoid Being beguiled By Attractiveness LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor20 LISTENING

21. Suspend Judgment Listen To Entire Message, Then Assess The Speaker’s Evidence And Reasoning Before Making A Judgment LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor21 LISTENING

22. Focus Your Listening Focus on Speaker’s Main Points Focus On The Quality Of The Evidence Focus On Effective Speaking Techniques LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor22 LISTENING

23. Develop Note - Taking Skills Concentrate On Main Points & Supporting Materials Use Key - Word Outlines To Summarize Points LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor23 LISTENING

24. Practice Active Listening Giving undivided attention to a speaker in a genuine effort to understand the speaker's point of view LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor24 LISTENING