1. UNIVERSITY OF GEORGIA Presented by: EITS Staff Summer 2015 Orientation: Parent Session

2. Welcome to UGA! EITS is the central IT department at UGA We support: UGAMail Athena eLearning Commons the PAWS-Secure wireless network computer labs print kiosks the UGA vLab the official UGA mobile app 2

3. Contact the EITS Help Desk 3 Call us at 706-542-3106 Email us at helpdesk@uga.edu helpdesk@uga.edu Visit us at eitshelpdesk.uga.edu to find answers to your questions online eitshelpdesk.uga.edu Live chat available

4. EITS Student Guide Student Guide, Tech Checklist: newtocampus.uga.edu newtocampus.uga.edu 4

5. UGA Mobile App Download from App Store for iOS devices, Google Play for Android Bus arrivals, dining hall meal planner, rec sports schedules, athletic scores, news, building locator, majors search, library resources, student accounts, Bulldog Bucks and the UGA Bookstore. Visit mobileapps.uga.edumobileapps.uga.edu 5

6. Get Connected Student Technology Support (STS) can help your student get connected in the residence halls during Housing Move-in. Contact the EITS Help Desk for assistance. Use the preferred wireless network, PAWS-Secure. Don’t forget to bring an Ethernet cord to campus. 6

7. Do not bring a wireless router Routers, switches, hubs and wireless printers interfere with PAWS-Secure Don’t need a router to connect to PAWS-Secure – just a MyID and password. Use a USB connection with wireless printers 7

8. Cable TV in the residence halls University Cablevision is an all-digital cable TV service Look for labels on TV like: Digital ready Integrated Digital Tuner DTV, HDTV or QAM Or purchase a digital converter: Channel Master iView Find more information and a channel listing at: http://eits.uga.edu/network_and_phones/cable_tv/requireme nts/ http://eits.uga.edu/network_and_phones/cable_tv/requireme nts/ 8

9. Campus Learning Resources EITS computer labs: MLC, Brumby Hall, Creswell Hall, Family Housing, Rooker Hall and Building 1516, O-House, Russell Hall. Computer labs also at Main Library and Science Library. Digital Media Lab at the MLC Borrow a video camera, digital camera, iPad, Kindle and other equipment at the MLC. 9

10. Print Kiosks Cloud-based printing option on campus Allows students to send documents from their computer, laptops or mobile devices and print their documents when ready at kiosks Higher quality paper and ink Visit printkiosk.uga.eduprintkiosk.uga.edu 10

11. Free Microsoft Products UGA students, faculty and staff can download and install Office 365 ProPlus for FREE Microsoft Word, PowerPoint, Excel and more Windows, Mac operating systems and Android devices Install on up to 5 devices More information at http://office365.uga.edu http://office365.uga.edu 11

12. Office of Information Security Visit infosec.uga.eduinfosec.uga.edu 12

13. Safer Computing: Passwords Don’t give your passwords to anyone. UGA MyID passwords must be at least eight characters long and include at least one special character (!$#@) and one number (1234). Test how “strong” your password is at howsecureismypassword.net howsecureismypassword.net 13 Password Managers such as LastPass, Dashlane, KeePass can be helpful for creating and storing strong passwords for every account.

14. Safer Computing: Phishing Phishing is a scam designed to steal your identity. Phishing scams tend to look “official.” Students are highly vulnerable. UGA will never ask your student for their password. When in doubt, contact the EITS Help Desk. 14

15. Safer computing: Wireless networks PAWS-Secure: The preferred wireless network at UGA. Unsecured networks do not guaranteed privacy. Wi-Fi hotspots are mostly unsecured. Students frequently use Wi-Fi hotspots when off campus. 15

16. Safer computing: Downloading File sharing is frequently associated with illegal downloading and distribution; both are an infringement of copyright. The Office of Information Security receives copyright infringement notices from the copyright owners. Illegal downloading is a violation of the UGA computer use policies. Illegal downloading is also a violation of the student code of conduct and can result in disciplinary actions. 16

17. Safer computing: Downloading Legal sites with free or affordable content: Netflix Amazon iTunes Hulu Spotify 17

18. Safer Computing: Physical Security Don’t leave devices unattended. Record your device’s details in a safe place: Make and model Serial number MAC address Software product keys 18

19. Safer computing: Key steps Choose and use strong passwords. Adjust browser security settings to minimize online threats. Set up a personal firewall – most computers come with a firewall in place; it just needs to remain active. Keep programs and browsers up to date. Install and use an antivirus program. 19

20. Safer computing: Recommendations We recommend: For Windows - Microsoft Security Essentials; Malwarebytes For Macs - Sophos anti-virus home edition. 20

21. Stay in touch with EITS Main EITS website: eits.uga.edueits.uga.edu Help Desk website: eitshelpdesk.uga.edu, or call 706-542-3106 or email helpdesk@uga.edu eitshelpdesk.uga.edu helpdesk@uga.edu Twitter: @uga_eits@uga_eits Facebook: www.facebook.com/uga.eits www.facebook.com/uga.eits 21