2. Process Theories of Motivation Kathy Lantz, MSHCA, MBA
HS450 Unit 4
Process Theories of Motivation
Kathy Lantz, MSHCA, MBA

3. Learning Outcomes
The various components of Expectancy Theory and how they impact an individual’s level of motivation
Equity Theory and the methods to resolve inequity tension
The significance of the Satisfaction-Performance Theory
Goal-setting Theory and the steps necessary for successful implementation 

4. Discuss the various components of
Expectancy Theory
Discuss the various components of
Expectancy Theory

5. Explain Newsom’s Nine Cs
Challenge
Criteria
Compensation
Capability
Confident
Credibility
Consistency
Cost
Communication

6. Discuss the two components of Equity Theory.
Inputs
Outputs

7. Inequity Resolution Explain the methods of inequity resolution.
Altering Inputs
Altering Outcomes
Cognitively Distorting Inputs or Outcomes
Leaving the Field
Distorting the Inputs or Outcomes of Comparison Other
Changing the Comparison Other

8. Satisfactory-Performance Theory
Discuss the significance of Satisfaction-Performance Theory.

9. Goal-setting Theory
Discuss the three components of Goal-setting Theory.
Setting the goal
Obtaining goal commitment
Providing support elements

10. Explain why we include Reinforcement Theory in motivation discussions.

11. Employee Behavior
Discuss the types of reinforcements available to managers for changing an employee’s behavior. Positive reinforcement Negative reinforcement Punishment Extinction

12. Reinforcement Schedules
Discuss the various reinforcement schedules and why their timing and frequency is important. Continuous Fixed interval Variable interval Fixed ration Variable ration

13. Summary
Motivation theories help healthcare managers predict employees behavior
Managers can effectively influence that behavior, achieving organizational success through increase job satisfaction.