1. Cisco Jabber for Windows 1

2. A software application for your computer that integrates with your phones and lets you access presence, instant messaging (IM), voice, video, voicemail, desktop sharing and conferencing. What is Jabber? 2

3. Hub Window 3 Call history, voicemail, and meetings tabs The hub window contains: Menu bar to access functions Status message field Search or dial bar Phone controls Contact lists

4. 4 Incoming Calls When you receive an incoming call, you can answer the call or decline the call from your computer.

5. 5 Call Window Call controls Call windows integrate with chat windows and include: A pop out button that lets you separate chat and call windows

6. 6 Call Controls Access the following additional controls: – Hold calls – Transfer calls – Merge calls – Create conference calls Call controls let you do the following: Go full screen Toggle self- view Open a keypad to enter digits Mute your audio End calls

7. Phone Controls 7 Phone controls let you select from available phones and set up call forwarding. Use my phone for calls will be the default. Use my computer for calls is for those with microphones and/or webcams. Forward calls to allows you to set up forwarding.

8. Custom Status Messages 8 You can set up to three custom status messages for each availability state. Insert your cursor in the status message field and enter your new status message. Select Delete custom statuses to remove all your custom status messages.

9.  The call history tab shows a list of recent and missed calls.  Hover your cursor over the call back button to return a missed call.  Right-click items in your call history list to delete them. 9 Call History Tab

10. Voicemail Tab 10 Notifications display on the hub window when you miss calls or receive new voice messages.

11. Voicemail Tab 11 The voicemail tab lets you access, play, and manage your voice messages. Right-click voice messages to delete or call back.

12. 12 Chat Window To open a chat window just right-click on a contact’s name and select chat or you can double click on a contact’s name.

13. 13 Chat Window Chat windows contain: The search or call bar Tabs for multiple chats Contact picture and availability state Chat controls

14. 14 Chat Controls Chat controls perform the following actions: Take screen captures Transfer files Send emoticons Adjust the font size and color Add participants to create group chats

15. 15 If you are interested in using Jabber, please submit a work order @ kace.coastalbend.edu