1. Operations Planning Organizing for Travel Time Reliability Ohio Planning Conference July 15, 2014

2. What is Transportation Systems Management & Operations (TSM&O)? Why is TSM&O Important? How to Advance TSM&O  SHRP2 Organizing for Reliability  Planning for Operations Agenda

3. Transportations Systems Management and Operations (TSM&O)  Defined in MAP-21  “Integrated strategies to optimize the performance of existing infrastructure through the implementation of multimodal and intermodal, cross-jurisdictional systems, services and projects designed to preserve capacity and improve security, safety and reliability of the transportation system.” What is TSM&O?

4. TSM&O  Getting the most out of our transportation system, i.e. operating at full potential.  Taking back available capacity lost due to:  Congestion  Incidents / Events  Construction  Weather  Less than Optimal Designs What is TSM&O?

5. Work Zone Management Traffic Incident Management Planned Special Event Management Road Weather Management Service Patrols Traveler Information Traffic Signal Coordination  Regional Corridors Transit Signal Priority Ramp Management Active Traffic and Demand Management  Managed Lanes  Integrated Corridor Management Connected vehicles TSM&O Strategies

6. Why TSM&O? Most congestion is from non-recurring causes Additional capacity won’t address TSM&O strategies are needed Causes of Congestion

7. Transportation Environment is Changing  Reduced Financial Resources  Reduced Ability to Expand  Greater impacts to property and environment  Increased availability and reliance on information and technology  24/7 on mobile devices Why TSM&O?

8. Transportation Environment is Changing  Increased customer needs & expectations  Accurate and reliable information  Technology used to improve efficiency and service  Greater demand for government accountability  Emphasis on measuring performance  The future = more technology  Connected / driverless vehicles Why TSM&O?

9. TSM&O can help:  Preserve and maximize existing capacity  Enhance safety  Improve reliability  Alleviate bottlenecks  Improve customer outreach  Solve problems quickly at relatively low cost  High Benefit/Cost Ratios Why TSM&O?

10. Not primarily a technology issue Not just knowledge of best practices Key is to “Mainstream Operations”  Integrate TSM&O into an agency’s:  Business processes  Institutional arrangements  Formal Core function How to Advance TSM&O

11. SHRP2 Organizing for Reliability  Formal procedure to mainstream TSM&O  Evaluate organizational capabilities  6 Dimensions  4 Levels (Capability Maturity Model)  Develop an implementation plan  Objective = continuous improvement  Executive Support Required How to Advance TSM&O

12. SHRP2 Organizing for Reliability How to Advance TSM&O

14. Business Processes  Planning, programming and budgeting  Is there a formal TSM&O plan or program? o With documented priorities and procedures?  Is there dedicated TSM&O funding?  Is TSM&O integrated into TIP and STIP?  Are TSM&O expenditures tracked? How to Advance TSM&O

15. Systems and Technology  ITS Architectures, Systems Engineering and Standards/Interoperability  Is the Architecture being used effectively?  Is Systems Engineering being used effectively?  Are systems and devices interoperable?  Are technologies standardized and documented? How to Advance TSM&O

16. Performance Measurement  Measure definition, data and results  Are TSM&O objectives defined?  Are TSM&O performance measures defined?  Is output data being collected?  Is outcome data being developed?  How are results presented? o Both internally and externally How to Advance TSM&O

17. Culture  Leadership and outreach  Does management understand and support TSM&O?  Do you have a TSM&O story?  Have you prepared a business case document?  How do you make TSM&O visible and relevant?  Is TSM&O a formal core program? How to Advance TSM&O

18. Organization/Staffing  Organizational structure, recruitment and retention  Where is key TSM&O staff located in your organizational structure?  Have the TSM&O technical needs been identified?  Do you have difficulty recruiting and retaining TSM&O staff? How to Advance TSM&O

19. Collaboration  Relationships and partnering  What are your relationships based on? o Formal MOUs or informal/personal basis  How do you partner with other agencies? o Co-training, formal agreements and incentives?  Are after-action debriefings conducted for incidents and planned events? How to Advance TSM&O

23. http://aashtotsmoguidance.org

24. SHRP2 Organizing for Reliability is focused on one agency Mainstreaming effort must also address:  Multi-agency collaboration  Regional planning process Planning for Operations How to Advance TSM&O

25. Planning for Operations  Joint effort between planners & operators  Across modes, agencies and jurisdictions  Objectives-driven, performance-based  Focus on objectives and outcomes, not a list of projects o Improve average travel time during peak periods by 10% by 2020.  Accountability is demonstrated through performance measures  Include TSM&O in TIP and STIP How to Advance TSM&O

27. TSM&O  Critical component of managing the system  Preserve and maximize capacity  Enhance safety and reliability  Provide performance-based customer service  Solve problems quickly and cost effectively Conclusion

28. To Be Successful  Mainstream TSM&O  Collaborate across modes and jurisdictions  Include TSM&O in the planning process Conclusion

29. Ronald J. Garczewski, PE, PS FHWA Ohio Division 614-280-6840 ron.garczewski@dot.gov Questions