1. 7/3/2015Copyright CREA 20101 Good Practices to Reduce Forced and/or Child Labor in Supply Chains Training 1

2. 7/3/2015Copyright CREA 20102 Foundations for the Work 1. Root cause analysis vs. Immediate cause response vs. Immediate cause response 2. Systems in place 3. Systemic understanding 4. Industry approach

3. 7/3/2015Copyright CREA 20103 CREA Social economic research and education center Social economic research and education center Focus on human rights and labor rights Focus on human rights and labor rights Focus on supply chains Focus on supply chains Focus on sustainability Focus on sustainability Questions: Sustainability of Whom? Questions: Sustainability of Whom? Sustainability of What? Sustainability of What?

4. 7/3/2015Copyright CREA 20104 CREA Work Operates through on-going partnerships Example: CREA Collaborative Engages in research on the ground: Sustainable Living Wage/Income studies Sustainable Community studies Sustainable Community studies

5. 7/3/2015Copyright CREA 20105 How We Process Using all our strengths: Right brain and Left brain Right brain and Left brain Thinking and feeling Thinking and feeling Open ended and decision making Open ended and decision making Culture Culture Language Language

6. 7/3/2015Copyright CREA 20106 Systemic Analysis How we think How we think How we use language How we use language How we communicate what we are thinking How we communicate what we are thinking

7. 7/3/2015Copyright CREA 20107 Systemic analysis Taught through a series of constructs. Taught through a series of constructs. Each construct is a set of words which must be defined by the members of a group Each construct is a set of words which must be defined by the members of a group With these definitions, discussions and analysis are possible With these definitions, discussions and analysis are possible Rather than the talking at one another that often happens Rather than the talking at one another that often happens

8. 7/3/2015Copyright CREA 20108 Responsibility in the Supply Chain Social compliance needs to be integrated throughout the company Social compliance needs to be integrated throughout the company Company has a public statement on its website re: supply chain and social compliance Company has a public statement on its website re: supply chain and social compliance

9. 7/3/2015Copyright CREA 20109 Responsibility Not just to prevent bad publicity Not just to prevent bad publicity Has to believe in the “why” of social compliance: Has to believe in the “why” of social compliance: “It’s about the workers”. “It’s about the workers”.

10. 7/3/2015Copyright CREA 201010 Responsibility (2) Company has high level person responsible for compliance Company has high level person responsible for compliance Compliance program has to be dual focused: outward looking and inward looking Compliance program has to be dual focused: outward looking and inward looking

11. 7/3/2015Copyright CREA 201011 Social Compliance as a Process Not just a bunch of pieces Not just a bunch of pieces Question of how the pieces fit together Question of how the pieces fit together Pieces can be moved around to make the system function the best Pieces can be moved around to make the system function the best

12. 7/3/2015Copyright CREA 201012 More than a linear set of steps More than a linear set of steps Integrated system to bring about improvement over time Integrated system to bring about improvement over time Need to sustain the improvement Need to sustain the improvement

13. 7/3/2015Copyright CREA 201013 Change in Our Understanding Origins of social compliance – Origins of social compliance – Mandarin International in San Salvador Mandarin International in San Salvador Independent Monitoring Independent Monitoring GMIES, COVERCO, EMIH GMIES, COVERCO, EMIH FOCUS: Finding the Problems Question: Whose responsibility is the FIXING Question: Whose responsibility is the FIXING of the problems? of the problems?

14. 7/3/2015Copyright CREA 201014 Responsibility for Fixing Government in country? Government in country? Labor Ministry in country? Labor Ministry in country? Company or Brand? Company or Brand? Factory Management? Factory Management? Monitors? Monitors? Workers? Workers?

15. 7/3/2015Copyright CREA 201015 And what knowledge and skills are needed for the fixing? And what knowledge and skills are needed for the fixing? Role of vendors/agencies Role of vendors/agencies

16. 7/3/2015Copyright CREA 201016 Monitors today – 3 Main groups Teams which work directly for the company/brand Teams which work directly for the company/brand 3 rd party monitoring groups 3 rd party monitoring groups Not for profit – NGO Not for profit – NGO For Profit For Profit Independent Monitors – NGOs, faith based groups, labor groups, etc. Independent Monitors – NGOs, faith based groups, labor groups, etc.

17. 7/3/2015Copyright CREA 201017 Standards for Monitoring Professionalism of the individual Professionalism of the individual Professionalism of the team Professionalism of the team Education Education Training Training Experience Experience Process Process “MONITORING STANDARDS “MONITORING STANDARDS for SOCIAL AUDITORS”

18. 7/3/2015Copyright CREA 201018 Find and Fix Model Fixing the immediate – ICA Immediate Cause Analysis isolated case repeating isolated cases

19. 7/3/2015Copyright CREA 201019 Find and Fix Model Root Cause Analysis – RCA at the factory/field level at the community/society level

20. 7/3/2015Copyright CREA 201020 Find, Fix and Prevent Preventing the immediate – ICA Immediate Cause Analysis isolated case repeating isolated cases

21. 7/3/2015Copyright CREA 201021 Find, Fix and Prevent Root Cause Analysis – RCA at the factory/field level at the community/society level