1. Enhancing Evaluations Club Officer Training

2. www.toastmasters.org  Quality feedback and advice  Overview of evaluation criteria  Identify potential obstacles and best practices  Four steps of effective coaching Enhancing Evaluations

3. www.toastmasters.org  State the importance of quality feedback  Describe the evaluation criteria based on manual objectives  Identify potential obstacles toward a quality evaluation  Use the four steps of effective coaching in an evaluation Objectives

4. www.toastmasters.org Evaluations

5. www.toastmasters.org “No Toastmasters club is fulfilling its obligation to its members unless it brings them the maximum of training in the art of constructive criticism.” - Dr. Ralph C. Smedley, From the book Personally Speaking Importance of Evaluations

6. www.toastmasters.org Feedback vs. Advice Feedback Advice

7. www.toastmasters.org 1.I had difficulty hearing you 2.You should improve your eye contact 3.You used different tones throughout your speech Feedback vs. Advice

8. www.toastmasters.org Evaluation Criteria

9. www.toastmasters.org Overcoming Potential Obstacles

10. www.toastmasters.org Steps to Effective Coaching I dentify and define goals or areas for improvement D efine strategies to reach goals E stablish a timeline to measure success A lways follow up

11. www.toastmasters.org “Suzy, I noticed that you were averting your eyes from the audience. One technique I have tried is to think of the room as individuals instead of one group and look at each person for a few seconds before moving onto the next person. On your next speech, maybe you could try that technique.” NEXT MEETING: “Hi Suzy, I noticed during your speech today you really made an effort to look at me and the other members. Great job!” Example

12. www.toastmasters.org Scenario: “I observed that your hands were in your pockets during the majority of the speech.” Practice

13. This concludes Enhancing Evaluations Club Officer Training