1. POM - J. Galván 1 PRODUCTION AND OPERATIONS MANAGEMENT Introduction

2. POM - J. Galván 2 Instructor Prof. Jesús Galván Prof. Jesús Galván Ph. D. Telecommunications Engineering Ph. D. Telecommunications Engineering Independent consultant: Independent consultant: Telecommunications strategyTelecommunications strategy Business ReengineeringBusiness Reengineering Training managementTraining management InternetInternet

3. POM - J. Galván 3 Course objectives and description: Course objectives and description: Basic methods and models of production management and operations research. Basic methods and models of production management and operations research. Inventory control and demand forecasting. Inventory control and demand forecasting. Emphasis is on analytical techniques of POM and modern topics such as lean production involving just-in-time systems, computer-integrated manufacturing, etc Emphasis is on analytical techniques of POM and modern topics such as lean production involving just-in-time systems, computer-integrated manufacturing, etc

4. POM - J. Galván 4 Learning objectives: Upon completion of the course the student will be able to: Upon completion of the course the student will be able to: Demonstrate a competent knowledge of the basic methods and models of production management and operations researchDemonstrate a competent knowledge of the basic methods and models of production management and operations research Discuss the various elements of inventory control and demand forecastingDiscuss the various elements of inventory control and demand forecasting Analyze and evaluate the various techniques of operations researchAnalyze and evaluate the various techniques of operations research Define and illustrate the use of such systems as lean production and computer integrated manufacturingDefine and illustrate the use of such systems as lean production and computer integrated manufacturing Demonstrate a familiarity with the assigned additional readingsDemonstrate a familiarity with the assigned additional readings

5. POM - J. Galván 5 COURSE STRUCTURE Student class presentations Student class presentations Cases available from instructorCases available from instructor Class dicussions Class dicussions Lecturing Lecturing Midterm exam Midterm exam Final exam Final exam

6. POM - J. Galván 6 Grading policy: TASKGRADING 1. Case presentation and class participation 30% 2. Midterm exam20% 2. Final examination50%

7. POM - J. Galván 7 Course chapters: 0_INTRODUCTION 1_PRODUCTION AND OPERATIONS MANAGEMENT 2_OPERATIONS STRATEGY 3_OPERATIONS IN A GLOBAL ENVIRONMENT 4_MANAGING QUALITY 5_FORECASTING 6_DESIGN OF GOODS & SERVICES 7_PROCESS STRATEGY 8_CAPACITY PLANNING 9_LOCATION STRATEGIES 10_LAYOUT STRATEGY 11_HUMAN RESOURCE 12_SUPPLY CHAIN MANAGEMENT 13_INVENTORY MANAGEMENT 14_AGGREGATE PLANNING 15_MRP 16_PROJECT MANAGEMENT

8. POM - J. Galván 8 Materials Basic Text: Heizer, J., and Render, B., Principles of Operations Management with Student CD, 7th ed., Prentice Hall, 2007. ISBN 0132449757 Course slides: Available at http://www.ingesfor.com/ BA537/BA537.htm http://www.ingesfor.com/ BA537/BA537.htm Cases: Available at http://www.ingesfor.com/ BA537/BA537.htm and through e-mail http://www.ingesfor.com/ BA537/BA537.htm

9. POM - J. Galván 9 Case presentations Case presentations will take place during every class. Case presentations will take place during every class. 22 cases have been scheduled 22 cases have been scheduled Every student must choose presentation dates Every student must choose presentation dates The number of cases each student must present depends on the overall number of students in the class The number of cases each student must present depends on the overall number of students in the class Cases will be forwarded to students by instructor Cases will be forwarded to students by instructor Presentations will take place at the beginning of the classes Presentations will take place at the beginning of the classes Presentations should be made using Powerpoint Presentations should be made using Powerpoint Contents of the presentations Contents of the presentations Contents of the caseContents of the case Personal opinion about the contentsPersonal opinion about the contents Difficult points (not understood, unclear, etc.)Difficult points (not understood, unclear, etc.) Class discussion about the presentationClass discussion about the presentation

10. POM - J. Galván10Methodology ACTIVITYMATERIALS 1. STUDYSLIDES 2. THINK 3. QUESTIONS? 4. LECTURESSUMMARIES 5. ANSWERS 6. APPLICATIONCASES

11. POM - J. Galván 11 SO… There we go!