1. Organization Development New Employee Onboarding
Kelley Tousey
Onboarding Coordinator, CalSTRS

2. Overview of Program
The Onboarding Program at CalSTRS was created in 2002 when Jack asked Training to develop a NEO.
However, the Program was formalized in 2009 with staffing to fully support the program. The OB Program is supported by leaders and executive management.

4. Onboarding Coordinator Responsibilities
Communicate and receive all information on new hires
personnel packet/prepare welcome bag (keep OB materials)
Enroll 7 OB classes – monitor attendance
Oversee operation of program/OBA’s
Facilitate training classes
Educate leaders on value of OB program
Overall support manager/ambassador/employee

5. What is Onboarding?

6. Organization Benefits of Effective Onboarding?

7. Employee Benefits

8. Who is Involved in the Onboarding Process?
OB Coordinator
OB Ambassador
Hiring Manager
Employee
Technology Services
Training Services
Facilities Operations
Personnel Services
Survey, Research and Analysis

9. Elements of Onboarding – First Year
Pre-arrival calls – OBC, OBA, Manager
7 core Onboarding training courses
Welcome Aboard
Building Tour
Life/Safety
Core Values
State Service Overview (for employees new to State employment)
Accountability
Internal Controls
Feedback/support from manager
Regular 1:1’s
Recognition
Surveys

10. Statistical Information
CalSTRS onboards approximately 160 new employees every year with only approximately 25 of those new employee’s leaving CalSTRS within the first year.
These numbers do not include temporary appointments.

11. The Future of Onboarding at CalSTRS
Development of an Onboarding program designed for managers who are hiring managers (leadership)
Have all leaders fully participate in the program so that all new employees receive the same Onboarding experience.
Develop and implement a strategy for continued employee engagement past the initial first year.