1. Manage Campus Risks Your Way Perspectives from the University of California Campuses

2. Panelists and Moderator Sandra Conrrad, Safety and Injury Prevention Manager, UC Irvine Eric Kvigne, Risk Manager, UC Davis Angela Song, Director, Organization Performance Assessment, UC San Diego Carrie Frandsen, ERM Program Manager, UC Office of the President

3. Panel Presentation Topics Define Key Terms Campus Solution Overview Solution Process Key Benefits Closing Remarks and Lessons Learned Questions and Answers (Q&A)

4. ERM Key Terms Solution: A product, combination of products, services, or a mix of products and services offered to UC campuses that addresses specific business needs. Dashboard: a “progress report” of a management information system that is easy to read with graphical presentations.

5. Campus Solution Overview UCD WC GAEL UCI Ergonomics Dashboard UCSD Staff@Work

6. Solution Process What is your business need or challenge? How does it currently impact your work processes? Business Need Identification What ideas do you have to resolve or improve the business challenge? How could your work processes be easier? Solution Development How did the solution improve work processes? How did it impact your work, your unit, your department, and/or your campus? Solution Implementation

7. Solution Process What is your business need or challenge? How does it currently impact your work processes? Business Need Identification What ideas do you have to resolve or improve the business challenge? How could your work processes be easier? Solution Development How did the solution improve work processes? How did it impact your work, your unit, your department, and/or your campus? Solution Implementation

8. Moderator How was the business need identified at your campus? What steps did you take to identify the need?

9. Moderator How did you know that you needed to develop a solution?

10. Moderator How did you hear about the ability to work with others to develop your respective solution?

11. Moderator How were key stakeholders selected to participate in the development of the respective solution?

12. Solution Process What is your business need or challenge? How does it currently impact your work processes? Business Need Identification What ideas do you have to resolve or improve the business challenge? How could your work processes be easier? Solution Development How did the solution improve work processes? How did it impact your work, your unit, your department, and/or your campus? Solution Implementation

13. Moderator How does dashboard technology support your solution needs/requirements?

14. Moderator Pause and ask the audience for questions prior to moving on.

15. UCI Dashboards Safety on Site (SOS) Ergonomics Dashboard Reports

16. WC GAEL - UCD

17. UCSD Customer Satisfaction and Staff@Work

18. Development Challenges

19. Solution Process What is your business need or challenge? How does it currently impact your work processes? Business Need Identification What ideas do you have to resolve or improve the business challenge? How could your work processes be easier? Solution Development How did the solution improve work processes? How did it impact your work, your unit, your department, and/or your campus? Solution Implementation

20. Moderator How did you promote user adoption among your colleagues? How did your colleagues/department(s) react to the solution?

21. Implementation Challenges

23. Moderator How does your solution fit into the big picture of risk or performance management?

24. Moderator: What are some lessons learned?