1. KSS CRC APPROACH TO TRANSFORMING REHABILITATION (10 th June 2015 )

2. OUR VISION AND PURPOSE VISION To deliver rehabilitation services that help people to help themselves; enabling them to aspire, achieve and make sustainable changes to their lives PURPOSE Our purpose is to reduce reoffending and help keep safe the communities in which we operate OPERATING MODEL Under Transforming Rehabilitation, our operating model is designed to deliver this vision and achieve this purpose

3. Approach The solution is based on the ethos of stating clearly and categorically to the service user, this is your problem and therefore you need to work with us on your solution Reoffending will be reduced by requiring service users to address those issues that led them to commit offences in the first place Identified issues (criminogenic needs) will be addressed by the service user within their rehabilitation (sentence) plan Rehabilitation plans, devised with the service user, will be delivered in their totality by our staff and monitored through our new electronic systems Plans will be held securely on private Cloud based platforms affording wider access for strategic partners

4. Delivery Structure – Fundamental Principles CRC has the expertise, staff and experience – our delivery approach builds on this and is a total package response. CRC role continues to be end to end case management Partners – no key material partners; supply chain partners complement, not substitute for or replace CRC core delivery KSS CRC Team structures are built around areas of expertise Interfaces with the key stakeholders are critical – our delivery structure is based on strong relationships

5. NPS ASSESSMENT TEAM RISK ASSESSED RISK ASSESSED REHABILITATION TEAM (Includes Payback and Programmes) RESETTLEMENT TEAM RISK ASSESSED M-SAT COMPLETED M-SEP GENERATED TEAM STRUCTURE M-SAT = My Solution Assessment SystemM-SEP = My Solution Engagement Plan M-SAT & M-SEP = Driven by new technology platform MYSIS M-SEP DELIVERED

6. Understanding the landscape

7. Making sense of the issues we face is a key feature of our work. These issues may be in relation to geography... Delivery centres in relation to court locations

8. ...or needs...

9. My Solution Rehabilitation Programme

10. KEY ROUTEWAYS REHABILITATION ROUTEWAYS Designed to help offenders understand and create choices, drive consequential thinking and personal responsibility, build confidence and assist change. Home is concerned with having settled permanent accommodation within the community. It covers practical issues, such as how to set up payment schemes for utilities, as well as securing different types of tenancy. Money focuses on the issues of finance, benefit and debt. Modules are designed to help offenders manage their money better. Sessions include managing debt, sourcing help and taking control. Future is about the steps needed to locate and secure work, how this is linked to training and education and how the offender can take action themselves to improve their employment chances.

11. Support encourages the offender to think about their responsibilities and what their actions have meant for their families and loved ones. It encourages offenders to maintain contact with families when in prison and looks at ways in which they can maintain their relationships Whilst treatment is covered by other means, often the thinking associated with substance misuse requires further challenge. Habit covers the nature of addiction, its link to low self-esteem and steps to regain control. Health modules demonstrate ways in which health care can be accessed, looking at staying healthy, the importance of diet and weight management as well as sexual health issues. REHABILITATION ROUTEWAYS

12. HOME MODULES

13. ORA 2014 - THROUGH THE GATE Now includes supervision of short-term prisoners for 12 months post release Contact that acknowledges the individual problems in release and resettlement though the application of MSRP Continuous case management through a dedicated Resettlement Team function MSRP modules applicable in community and custody TTG practical support through the selective use of mentors

14. THROUGH THE GATE Provides a universal resettlement service for all those received into custody, including those serving less than 12 months Ensures continuity of service delivery in custody and in the community as in most cases the same provider will: Support the service user's induction into custody Provide them with resettlement services prior to release Support them through the gate and into the community CRC to deliver mandated resettlement services, which are: Accommodation advice Employment retention & brokerage Financial advice Signposting services for sex workers and victims of domestic and sexual violence CRC will be responsible for providing: Completion of resettlement plan on all offenders (BCST part 2

15. PARTNERSHIPS Statutory and non statutory partnerships Operational and local leads with support from the strategic partnerships team IOM and Restorative Justice Co-commissioned services where they support outcomes Supply chain where it adds value to MSRP

16. KSS CRC Supply Chain Strategy

17. Our Supply Chain…. Does not deliver core services Delivers services based on evidenced best practise Monitors outcomes and demonstrates impact on re-offending. Adds value to our delivery by enhancing what we offer through MSRP and/or targeting more vulnerable groups at higher risk of re-offending

18. Adding Value to MSRP - HOME Housing support and advocacy - helping service users to: access suitable, sustainable housing. understand their realistic housing options, complete housing applications where appropriate, get access to rent deposit schemes and to understand their rights and responsibilities as tenants. navigate the housing services and options available to them, challenge their preconceptions about those options, and advocate for them to receive support that will increase desistance. access emergency accommodation with support to move on to longer term tenancies.

19. DateActivity 20 th JulyInvitation to tender 28 th AugustBid submission deadline 25 th SeptemberPreferred bidders announced 1 st NovemberContracts signed 1 st DecemberDelivery commences Phase 2: Home and Mentoring

20. Leanne Walters Partnership Team Leanne.walters@kss.probation.gsi.gov.uk 03000 473626