1. IT CONCEPTS An Online Course #605701 1 IT Concepts covers the concepts and vocabulary needed to grasp the basics of information technology. The course is divided into seven topics, each covered in detail and followed by a quiz. Core concepts are explained with illustrations, images, and animations. Students’ progress can be easily tracked and evaluated by the course administrator. Hardware Software Networks Internet Enterprise architecture IT implementation IT impact This course covers: The course includes an extensive glossary of terms. Students may click highlighted terms for a detailed definition. One can print by page, or the entire course.

2. IT CONCEPTS An Online Course #605701 2 Hardware and Software Videos are encoded in RealVideo format, and both subtitles and transcripts are provided where necessary. In the hardware section, students learn the basics of processors, memory, motherboards, peripherals, ports, and power supply. In each subsection, students explore the details of clock-speed, RAM, hard disks, and more. The software section covers operating systems and application development, delving into the details of API, interface, development platforms, Java, computer bugs, releases, and more.

3. IT CONCEPTS An Online Course #605701 3 Networks and Internet In the networks section, students learn the basics of the OSI model and the seven network layers. Students can explore more thoroughly the concepts of protocols, error handling, TCP, and flow control. The Internet section covers history, connections, architecture, addressing, cookies, and security. The section includes detailed explanations of ISP, DNS systems, firewalls, proxy servers, and more.

4. IT CONCEPTS An Online Course #605701 4 Enterprise, Implementation, and Impact The enterprise section explains how enterprise architecture helps businesses use technology to facilitate human resources management, data management, IT, and more. The implementation section demonstrates how companies integrate disparate technologies into a streamlined system. It discusses middleware, web services, buy vs. build, outsourcing, web hosting, and more. The impact section provides a detailed overview of how IT has impacted enterprise resource planning, supply-chain management, customer relationship management, business intelligence, and data warehousing.

5. IT CONCEPTS An Online Course #605701 5 The Student and Professor Experience Each section ends with a quiz to measure learning and retention. Faculty can monitor student progress with a summary progress report. Each student’s work is broken down by topic. The process of adoption and delivery is simple. Students can access online courses via the HBSP web site. To preview (Authorized Faculty) or purchase this online course, call (800) 545-7685 (outside the U.S. and Canada, 617-783-7600). A Teaching Note is available for Authorized Faculty. Online course product #605701