1. CAMARGUE COMMERCIAL CRIME Presented by Justin Keevy Senior Underwriter

2. SUSPECTS Most common suspects Where did all the money go? Sentencing Recovery

3. MOST COMMON LOSSES Stock Theft (Manual Invoicing) (Cycle Counting and Collusion) EFT Transfers Cash Theft Debtors (Rolling) Payroll (SARS) (Ghost Employees) Cheque Fraud Cyber Crime (Syndicates) Corruption Change of Banking Details Retail (Credit Cards) (Returns) (Cash)

4. LET’S FACE THE FACTS Estimated loss to an organisation as a result of fraud = 5% of annual revenue Estimated that corporate fraud costs SA economy R150Bn annually Employees biggest perpetrators (47%) in Africa, average loss due to fraud is R400,000 From 107 cases analysed in Africa, more than 20% of cases resulted losses of at least US$1m (ZAR 9,68 million) +/- 50% of organisations do not recover any losses suffered due to fraud

5. COMMON PROBLEMS WITH MULTIMARK FG Unidentifiable Employee Clause Complicated deductible structures No collusion with third parties Cover only for Insured’s money and Property Third party computer crimes not addressed Insured required to prove intent of employee theft (personal financial gain / intent to cause the Insured a loss) Restrictive methods of theft

6. OVERVIEW OF COVER

7. WHAT IS COVERED? Theft of the company’s property by employees Includes Care, Custody and control Money and any other property Third party collusion

8. WHAT IS COVERED? Theft by employees (continued) Identifying guilty employees not required No restrictions on the method of theft

9. WHAT IS COVERED? Extortion Committed by employees or third parties Threatened violence to commit theft Fraudulent Transfer Instructions Employees or third parties

10. WHAT IS COVERED? Computer Fraud Hacking Use of viruses Employees or third parties

11. WHAT IS COVERED? Contractual Penalties Contractual liabilities arising out of Theft by employees Computer Fraud committed by non- employees

12. SUMMERY OF THE THEFT COVER Type of TheftEmployeeOthers Computer Hacking/Virus Covered Fraudulent Transfer Instructions Covered ExtortionCovered Other/Ordinary TheftCoveredNot covered

13. MORE ABOUT THE COVER Policy covers malicious destruction of data, including Alteration or destruction of data Care, Custody and Control Destruction of media Computer programs Physical records, if damaged as a result of theft

14. EXTENSIONS Costs of recovery of uninsured loss Reinstatement of office records Claims preparation costs

15. EXTENSIONS Legal fees Automatic Reinstatement

16. FIDELITY GUARANTEE COMPARISON

17. Commercial Crime v Fidelity Guarantee Insured Event Commercial Crime Fidelity Guarantee Employee Dishonesty Covered Computer Fraud (incl. third parties) CoveredNot covered Electronic Data Loss CoveredNot covered Computer VirusCoveredNot covered ExtortionCoveredNot covered

18. Commercial Crime v Fidelity Guarantee Insured Event Commercial Crime Fidelity Guarantee Contractual Penalties Covered Fraudulent Transfer Instructions CoveredNot covered Unidentifiable Employees CoveredNot covered Claims Preparation Costs CoveredOptional

19. Insured Event Commercial Crime Fidelity Guarantee Costs of RecoveryCoveredOptional Reinstatement of Office Records CoveredOptional Automatic Reinstatement CoveredNot available Commercial Crime v Fidelity Guarantee

20. Camargue Commercial Crime Risk Management Services

21. WHISTLE BLOW HOTLINE

22. RISK MANAGEMENT HOTLINE Risk management hotline Fraud risk surveys

23. My employees will never steal from me”

24. “My employees will never steal from me” 72% are going to change their mind

25. MEDICAL ESTABLISHMENTS LIABILITY Professional Indemnity Cover does include: -Breach of professional duty -Defamation -Breach of warranty of authority -Infringement of copyright -Loss of documents (not money)

26. CLINICAL TRIALS POLICY What is a clinical trial? A research study that uses humans to test safety, quality, effectiveness and efficacy of new or existing medicines, medical devices or treatment options What does a clinical trials policy cover? This policy covers medical research companies for the compensation they are obliged to pay people who suffered harm as a result of participating in their medical research.

27. CLINICAL TRIALS POLICY Cover is provided on a no-fault basis Some significant exclusions - Existing injuries - Genetic injuries - Genetic engineering - HIV/AIDS if the trial is for those drugs - Participants deliberately contravening protocol - Invasive methods, although some are covered - Claims from USA/Canada

28. Thank you