1. 1 Culture Class 13 April 30, 2009

2. 2 Tonight’s Articles “What Is an Organization’s Culture?” (Christensen) “What’s Your Company’s Culture” (Krattenmaker)

3. 3 Table Discussion What resonated most about each article? How big a role do you think culture plays in performance and employee satisfaction?

4. 4 Organization Culture Artifacts Espoused Values Underlying Assumptions Symbols; stories; ceremonies; rituals; rites; personal enactments Strategies; goals; philosophies; espoused justifications Beliefs; perceptions; thoughts; ultimate source of values and actions (sometimes unconscious) - From the work of Edgar Schein

5. 5 Class Presentations If you will be using powerpoint please send your presentation to sarah_staley@harvard.edu the day before your presentation. sarah_staley@harvard.edu