4. Business Productivity Online Suite Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners

8. ‘Online Voice’ coming in the future – specific features TBD

11. Platform Web Services Platform Web Services New programmability layer allowing third party to interact with platform, by-passing the user interface Service Specific Control Service Specific Control Fall through experience to specific services to gain similar server configuration control Remote PowerShell Remote PowerShell Manage the hosted Exchange environment via command line, build applications that leverage the service to meet your existing business requirements and processes Collaboration Customization Collaboration Customization Visual Studio 2010 and SharePoint tools for building, testing and packaging Sandboxed Solutions

12. Windows Server 2008 Users are authenticated by local Geneva server No client sign-in tool required ADFS 2.0 (Geneva)

13. Subscription and Trial Service Administration IT Pro Today Future Service Connector Ensure PC has the latest patches to work with Office Clients Service Connector Ensure PC has the latest patches to work with Office Clients Single Portal One place to go for subscription management, service administration, and service usage Single Portal One place to go for subscription management, service administration, and service usage

16. Cross-premises coexistence LOB Apps Integrate with LOB ApplicationsManage through remote PowerShell Integrate with on-premises IT infrastructure Integrate with LOB applications on- premise or on Azure Partner Opportunity Enable scripting and automation of routine tasks to manage Exchange Online Partner Opportunity Integration with on-premises IT incl. Local PBX phone system, OCS or fax (for hosted UM) Local AD (for identity federation and DirSync Local RMS system (for Information Rights Management) On-premises Exchange (for custom processing of outboound mail, DLP appliances Integration with on-premises IT incl. Local PBX phone system, OCS or fax (for hosted UM) Local AD (for identity federation and DirSync Local RMS system (for Information Rights Management) On-premises Exchange (for custom processing of outboound mail, DLP appliances Partner Opportunity Phone system (PBX) Voicemail with Unified Messaging Identity federation, directory sync, RMS Active Directory

17. SharePoint Consulting and Migration Planning Services Migration Planning Services Intranet Site Design, Customization and Theming Forms Design Processing and Workflow Planning Social Strategy Planning & Execution Enterprise Content Management Search & Taxonomy Definition and Deployment Change Management Migration Planning Services Intranet Site Design, Customization and Theming Forms Design Processing and Workflow Planning Social Strategy Planning & Execution Enterprise Content Management Search & Taxonomy Definition and Deployment Change Management Partner Opportunity Migration Services Business Process Consulting Enterprise Content Management Internet/Extranet Site Design Workflow Design

19. LOB Apps Partner Solution Split user population By business unit, geography, etc. Split across workloads Example: e-mail online, collaboration on premises Split within workload Some SharePoint sites online, some on premises Integration with infrastructure Identity federation On-premises line-of-business applications* Online On Premises *Integration only with Exchange Online