1. Do Users Know What They Really Really Want? Jackie Carter Justin Hayes Richard Wiseman Mimas, University of Manchester Photo by: Sunshine Junior, Creative Commons, Flickr

2. Slide of Justin, Jackie, Richard, Dave and Rob The Team

3. Photo by: ucentralarkansas, Creative Commons, Flickrucentralarkansas Our Users

4. The service

5. Casweb tool

6. Photo by: Lisa Brewster, Creative Commons, FlickrLisa Brewster Frustrated users

7. Photo by: Smudge Chris, Creative Commons, FlickrSmudge Chris Frustrated staff

8. It’s a digital world

9. It’s an open standards world

10. R&D

11. CAIRD project CAIRD Project Census Aggregate Information Resource Demonstrator

12. UK Census in preparation

13. Census User Survey Report

14. couldn't make sense of casweb. very cumbersome, and confusing to me. CASWeb needs to have more available maps that can be joined with ArcView, and more readable statistics. Life would be much easier if the CASWEB aggregate data could be downloaded complete with row and column labels. The ability to construct bespoke tables via casweb would be extremely useful. It is surely possible to put in place a system which checks for small cell sizes in the resulting tables and prevents or adapts disclosure where needed?

15. Visualise it

16. Photo by: projectbamboo,Creative Commons, Flickrprojectbamboo User Requirements Workshop with expert users

17. User Requirements survey

18. From CAIRD Project to InFuse Service

19. A step change in data delivery

20. Users of the future