1. BEYOND THE BUZZWORDS

11. EAP – 2004 Vision Insurance Optional Life Insurance Boot Allowance Veterans Day

13. Manager’s Meeting Manager’s Meeting – Wanted to Grab onto a Vision –“100 Best Places to Work” – Harvest ideas from employee- owners

14. –Not enough representation –Everyone invite one guest of your choice –Integrate vision and strategy –Measurables Outside of Bottom Line

15. To be a place where each employee, customer and team member can feel trusted, empowered and enriched by the experience

16. Performance Plan –Started 6 years ago –Written 3 different times Push down & Collaborate Tie to Strategic Goals

17. Tactics to Implement Performance Plan Discussed and agreed on Sign off to agree –Target dates Review quarterly –Measurable and bench marks clear

18. TALK with each other in dialog –“What is holding up moving forward –“What can I do to help you move forward?” Move targets as needed Measure along the way

19. Involvement –Acknowledge insights at all levels –Listen –Provide opportunity to contribute –Ask employees –Alignment

20. Payroll “Purple” sheet process Safety committee Boot benefit committee

21. Know the Goal - Vision Be strategic on all levels Use performance plan Count on your employees to get you there Align goals, strategy and performance