1. Advanced Technical Writing User Guide 2003-2005

2. Student projects Survival guide for exchange students Saving tips on PolyU campus User guide of blender User guide of washing machine Career launch User guide of sport watch e-Bay user manual Tourist guide in Central

3. Audience analysis Who are the readers? Is the theme interesting to users?

4. Organization Introduction Highlight most important items Q & A section Image and texts

5. Language features Action verbs and adjectives To persuade, stimulate audience’s mind and grab their attention E.g. Come and join us! Have an unforgettable experience. ‘You approach’ To get the audience involved E.g. You are entitled to this exclusive offer… Verb form To make it easy to understand by using plain language E.g. Offers a trendy lifestyle album with a luxury fashion label.

6. Language features Passive voice Avoid repetition of the shop’s name Sounds more sincere with the offers E.g. … are served at a reasonable price Noun phrase More attractive E.g. Traditional Japanese food E.g. Spicy Thai food Prepositional phrase Emphasizes on the shop’s features E.g. Renowned for garupa which you can find nowhere else.

7. Samples

15. Thank you for your hard work during the semester!