1. ELC 200 DAY 15

2. Chapter 9 Website Evaluation & Usability Testing

3. Awad –Electronic Commerce 1/e © 2002 Prentice Hall Day 14 Agenda Quiz #3 one April 5 –Chaps 8- 12 Lecture/Discuss Web Site Evaluation and Usability Testing Assignment # 5 on Next Slide –Only 3 more after this one

4. Awad –Electronic Commerce 1/e © 2002 Prentice Hall Assignment #5 –Page 289 Web Exercises Question # 1 & 2 only –For Question # 2 Do as an Individual Project and use only the First National Bank of South Miami, http://www.fnbsm.com http://www.fnbsm.com Question C means what Computer language –HTML, JavaScript, ASP ? –Turn in a well formatted typed response sheet Or e-mail –Due Tuesday, March 22 at start of class

5. Awad –Electronic Commerce 1/e © 2002 Prentice Hall Useability resources http://magazine.onlinetransmissions.com/resources.asp http://webdesign.about.com/cs/usability/tp/aatpwebusable. htmhttp://webdesign.about.com/cs/usability/tp/aatpwebusable. htm http://www.useit.com/ http://www.webstyleguide.com/ http://www- 306.ibm.com/ibm/easy/eou_ext.nsf/publish/572http://www- 306.ibm.com/ibm/easy/eou_ext.nsf/publish/572 http://www.smartwebby.com/web_site_design/default.asp http://www.netmechanic.com/news/vol7/design_n o4.htm

6. Awad –Electronic Commerce 1/e © 2002 Prentice Hall RELIABILITY TESTING Provide system backup Install a disk-mirroring feature Ensure that the system hardware is ‘fault- tolerant’ Website Evaluation & Traffic Management: What Makes a Website Usable?

7. Awad –Electronic Commerce 1/e © 2002 Prentice Hall

8. Awad –Electronic Commerce 1/e © 2002 Prentice Hall MANAGING IMAGES & COLOR Readability Testing GIFs vs. JPEGs Use of Cache Use of Links Role of the Web Server Website Evaluation & Traffic Management: What Makes a Website Usable?

9. Awad –Electronic Commerce 1/e © 2002 Prentice Hall Usability www.cnn.com www.ebay.com www.fidelity.com www.disney.com www.motorola.com www.msnbc.com

10. Awad –Electronic Commerce 1/e © 2002 Prentice Hall ROLE OF WEB ADMINISTRATOR Database Server Application Server Web Server Special-purpose Servers for Security Internet Bandwidth Internet Performance Status –http://www.netiq.com/http://www.netiq.com/ Website Evaluation & Traffic Management: Role of Web Administrator

11. Awad –Electronic Commerce 1/e © 2002 Prentice Hall

12. Awad –Electronic Commerce 1/e © 2002 Prentice Hall Extra Credit question for next Quiz Extra Credit (5 points) What is the derivation of the name “cookie” used by Internet Browsers?