1. Carrier Corporation The world’s largest manufacturer of air conditioners

2. “How I saved $ 100 Million on the Web” Internet article, you can find it here: http://www.fastcompany.com/magazine/43/ideazone.html Carrier Corp. is a global enterprise, with more than $10 billion in revenues each year. They buy more than 50% their components and services through the Internet. Approximately 10% of their revenue is due to web- based sales channels.

3. “How I saved $ 100 Million on the Web”(II) They achieved a huge increase in efficiency Time to get an order from a partner went down from 6 days to 6 minutes Online purchasing helped to cut costs down Saved almost half their customer-service costs by online competiting bidding

4. AstraZeneca Multinational pharmaceutical company

5. AstraZeneca They use a web-based sales plan customized for their different customers. Each one with different discounts and agreements Customers are able to consult real-time information on the status of their purchase.

6. AstraZeneca (II) Purchase statistics can be easily accessed and analyzed. Internet Forum for feedback – with any sale, the customer will be given a login and password, so they can show their opinion. More info in: http://www.web-enable.com/industry/case_studies/enterprise_data.asp

7. Whirlpool Appliances supplier

8. Whirlpool Online shop on their main Web page.main Web page Inside it you can order products as usual, but you can also: customize them, order spare parts and, look at the schematics