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Communication and Theatre 4/516: Leadership Seminar Structure and Organizational Design
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Morgan: from bureaucracies to networks (six models of structure) Rigid bureaucracy (chain of command)
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bureaucracy with senior management team
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bureaucracy with project teams and task forces
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Matrix for an aircraft company Design Production Marketing Civilian Commercial Military Thus each type of project must cooperate with each department at every level
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The project organization (a network of interaction)
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The loosely-coupled organic network (outsource, subcontract)
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Nohria: characteristics of networks (which are the communication links we maintain.)
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Because of complexity and information overload, the way to keep up is to belong to a sufficient number of networks to ensure access to information needed somewhere in the network system.
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Characteristics of networks: organizations are social networks (formal & informal)
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an organization exists in and participates in a sea of networks.
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Individual actions are a result of position in the networks.
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networks inform actions, and actions shape networks (reflexivity).
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Advantages of looking at organizations as networks: Centrality in networks is a source of power.
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Advantages, cont. One can be a central member in a group
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Advantages, cont. One can be a link between groups
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Advantages, cont. One can belong to many groups Steve’s memberships: spouse, father, grandfather, son, uncle, father-in-law, teacher, colleague, Provost’s council, union, elearning trainee, friends, fisherman, muscian, church, aarp, nca, costco, seattle art museum, YAM, PBS, KEMC, man, older, home owner, etc.
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Advantages, cont. Who gets to play (be involved in a project) is dependent on chooser’s networks
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Advantages, cont. In a very dense network system, alliances among companies can be formed.
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Advantages, cont. Networks are a distinct form of organizing efficient, governable, flexible, linking pin.
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Fisher: self-directed work teams, or we must use our human resources. I like the empowerment formula e (empowerment) = f (functionality)
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f = authority + resources + information + accountability http://scholar.google.com/schhp?ie=UT F-8&hl=en&tab=ws http://tinyurl.com/38td5h
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Review this and come to class being able to state why empowerment = 0 if any of A,R,I,A = 0.
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The Empowerment Continuum low high Employee Suggestions Task Forces, Quality Circles Self-Directed Work Teams
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Comparing SDWT with Traditional Orgs. Customer driven, multi-skilled workforce vs. management-driven work force of isolated specialists
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Few job descriptions vs. Many jobs descriptions Mention job description
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Information shared widely vs. Information limited
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Few levels of management vs. Many levels of management
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Whole business focus vs. Departmental focus Welcome to the Department of Communication and Theatre
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Shared goals vs. Segregated goals
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Purpose achievement emphasis vs. problem-solving emphasis
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High worker commitment vs. High management commitment
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Continuous improvements vs. Incremental improvements
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Self controlled vs. management controlled
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Values based vs. Policy/procedures based
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Smith & Sims: teams at the top, or at least it takes commitment of top management to encourage teamwork throughout the organization
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