1. By: Wei-Tsong Wang ( 王維聰 ) Ph.D., Information Science, College of Computing and Information, State University of New York at Albany

2. Potential Research Directions: The use of knowledge-based techniques/concepts/strategies in different social contexts. The use of knowledge-based techniques/concepts/strategies in different social contexts. The relationships between KM processes and KM factors (see next slice). The relationships between KM processes and KM factors (see next slice).

3. Reference Research Framework: Knowledge Management ProcessFactorCreationIdentificationElicitation Transfer /Sharing Utilization Technology Measurement Leadership Culture